fuzzy02CLS

iTrader: (2)

I've been busy getting the Suburban the way I want it so I have my car mod fix for the last few weeks.

Excelerate

iTrader: (1)

Well they tested it on 5 different vehicles and the side mounts are done and almost ready to ship.

Silvaccordex01

iTrader: (2)

He told me there were going to be details on what we needed to do with our old mounts, shipping and also a for sure date. Not that they would be ready "soon" Soon could mean so much. Oh well, i guess they will come when they come

Mike

I'm having a hard time believing they tested on 5 different CLs w/o one of the guys posting here.

Excelerate

iTrader: (1)

They worked with another shop in CA to get the test fitments done. Do you really think that everyone that owns a CL posts on Acurazine?

However, I am just the messenger. If you are skeptical, just call them and ask.

Mike

no i don't but the cl isn't exactly a common car like the tl. if they had said 3 cls and 2 tls that would be believable.
do you believe that with a community of this size that we wouldn't have heard about it? the test fitments candidates aren't going to be some 60 year grandpas..it's going to be an enthusiast who wants after market performance mounts.

Excelerate

iTrader: (1)

All I said was they test fitted on 5 cars. I didn't say CL or TL. Acurazine is very large and I would be surprised that not one of them would be an AZ member but even if they were it doesn't mean they will post up. There's a lot of ppl that just read the threads and don't post and others that are just guest.

However, all I can tell you is what Innovative told me. I asked how many cars they test fitted it on and they said 5 so I was trying to update you guys. However, feel free to call them and ask them directly.

Mike

anyway, sorry not going to waste my time calling them.

Excelerate

iTrader: (1)

Mike I understand it has been frustrating for members, but Innovative is willing to work with us and is working on a solution. They aren't hiding in a corner and avoiding the issue . In fact, Mike would you be willing to put one on right away? Innovative wants to send out a few before sending out the bulk of them. They want ppl who are going to install them immediately. So I would like 3 ppl preferably in CA (since it will take the least amount of time to CA customer) who can install immediately and give some feedback. Innovative will send those few out today. As soon as we get more good feedback from those members he will send out the rest of them.

I will take the first 3 ppl here:

1.
2.
3.

distortedolskool

iTrader: (1)

i will install it immediately but if more people from California post just bump me down the list.

1. distortedolskool (located in TX so bump me down if you are in cali)
2.
3.

fuzzy02CLS

iTrader: (2)

Add me then I'll have the side done in 10 minutes.

1. distortedolskool (located in TX so bump me down if you are in cali)
2. fuzzy02cls(South FL)
3.

Billy Sacco

I will do it right away if they need someone to test but I guess like distorted said if more people from cali volunteer then bump me down the list.

1. distortedolskool (located in TX so bump me down if you are in cali)
2. fuzzy02cls(South FL)
3. billy sacco (Las Vegas NV)

Mike

where all of the side mounts bad? if so i'll do it but the shop that installed my side mount said that it went in smoothly, but then again i've never used that shop before.

sorry if i came across like a jerk. i'm frustrated like everyone else.

Excelerate

iTrader: (1)

Some installed fine so I assume not all were bad and there are a lot of ppl who didn't install their side mounts b/c they think it might have a problem. However, I think Innovative is probably just going to replace it for ppl.

It's no problem. We'll work towards a solution.

I am going to the first 3 that have posted unless I get a CA guy by 3 PM EST. I want to get them the names today so they can ship them today. Billy Sacco I don't know your real name. I know Distorted and Fuzzy's but not yours.

Silvaccordex01

iTrader: (2)

Can i be added to the list, im not in cali, im in oregon, so thats only 2-3 shipping days out and i can install immediatly

Silvaccordex01

iTrader: (2)

Ok, just had a conversation with Innovative on there chat thing. What there going to do with me, is send me 3 new mounts. Evidentally they redesigned the side and im thinking put different bushings in the front and rear. He said he wasnt exactly sure what they did to the front and back. Since im a 6 speed he is sending, new side mount, New front bushing section area (reuse original gray bracket) and new rear mount. Im guessing for the autos it will be similar to the front where you reuse the grey bracket and put on a new bushing section for the rear. The 3 on excelerates list will probably be getting the same stuff i am. Im still chatting with innovative and will update if theres anything else new. He is shipping my mounts to me today. So todays convo with Tim is a big thumps up!

Billy Sacco

If they do come through on this I will be very happy. And they talked about a new grey bushing for the front. Hmmmm very interesting indeed!

RUF87

When I finally went though every possible angle trying to debugg the vibration problem, I talked to Tim about this. One of the thoughts was to use the "black" or "gray" bushing without the center steel collar. I'm curious to know what exactly they changed . . and if it works I'll be one happy camper . . .

Ruf

Silvaccordex01

iTrader: (2)

Well they shipped my mounts to me today. They told me they would email me the tracking info tomorrow morning. I will let you guys know exactly whats up when i recieve my mounts and get them on. Did anybody elses ship today from that list excelerate made? oh yeah and there also sending me a return shipping label with my mounts so i dont have to pay the shipping to return the old mounts

SPoolinspOON

iTrader: (5)

sweet! Nice update guys.

Excelerate

iTrader: (1)

FEDEX 632885961012230

That is your tracking #. Sorry guys, I didn't get the info to Innovative until later last night. I had a hectic day. We just finished up a 2 week project and I was waiting on an address from one of the members too. Your mounts will go out today.

Mike

do grumpy moderators receive new mounts as well? last time it took forever to get the replacement because i wasn't in their system.

Excelerate

iTrader: (1)

They're just sending out the side mounts to the 3 ppl who are going to test fit them immediately. They want some more feedback. Once the feedback is good then they will send out the rest.

Mike

acknowledged, i just want to make sure that i'm included in the, "then they will send out the rest"

CleanCL

iTrader: (4)

me too, i'm one of the people who donated a mount so i hope i'm in their system. i just don't k now how their deciding who gets new mounts and who doesn't. or did they decide to replace ALL of them?

Silvaccordex01

iTrader: (2)

Thanks, they were supposed to email it to me, but i guess they sent it to you instead, thats ok though. Mine should be here thursday. If im the first to get them ill post up some pix of the redesigned mounts

Billy Sacco

Hey Josh any update on the test side mounts going out? I tried contacting innovative via their live chat and didn't get any response.

Silvaccordex01

iTrader: (2)

I wont have the pix up today like i thought, they evidentally didnt get it dropped off in time monday for fedex so there going to be here tomorrow instead. Not sure whats going on with the rest of your guys mounts, i think the 3 of you should talk to innovative directly on there chat, thats what i did

Billy Sacco

I tried yesterday and it made me remember why they irk me so bad. They would not reply at all. At one point I asked is anyone there. They simply replied yes then left the chat. I tried talking to them several time in the day and only around the end of the day did someone even give a reply. I asked if the test side mounts were shipped and they said "some mounts were shipped" which just confused me and they would not reply after that. I don't really feel like calling. I am glad they got your mounts out though maybe someday they will get the rest out.

fuzzy02CLS

iTrader: (2)

I don't have the time to chase after them, so if Josh gave them our info, they should go out eventually.

Billy Sacco

Yeah I totally agree man but when I saw they shipped out Silvaccordex01 the new side mount and the improved bushings I got excited and thought maybe things were turning around.

Silvaccordex01

iTrader: (2)

Well i got the new mounts in. The bushings are still red bushings. I dont know what they changed for the front and rear other than the Front is now labeled with a F and theres no hole for the little nipple thing. I also have not yet put them on so i dont know about side fitment yet. I will install them later today and update when im done, but here are the pix

Silvaccordex01

iTrader: (2)

Also just talked to innovative a bit more. He doesnt know what they changed but he knows there different for sure. Also he says he "thinks" they sent out 2-3 side mounts to people. So you 2-3 should have them soon

distortedolskool

iTrader: (1)

hahaha sounds awesome! way to have such an informative answer for customers.

1HOTCLS

so is everyone supposed to get a new set of redesigned mounts just like yours, or just the side mount?

Silvaccordex01

iTrader: (2)

I know i really tried to get it out of him but he said he didnt know he said it was another department that did all that. I even joked and said what is it confidential information or somethin? lol anyways but he did say he wants me to get back to him asap for feedback so he can get the rest of the mounts out to the rest of the customers. And i dont know what he'll be giving everybody but im guessing everyone will get what i got than he will give you return postage to return the old ones to them

Im going to put them on right now so ill be back soon with an update!

Silvaccordex01

iTrader: (2)

Great news! The side mount is a perfect fit! All 3 holes line up perfectly as well as the main through bolt! Also used the new longer bolts from acura that worked perfectly as well. I havent driven it yet so ill let you guys know how it feels. I also have not installed the rear mount yet. Im going to do that later this weekend.

I also think i figured out what they changed in the front and rear mount. The old mounts had a steel plate on the inside and it used 2 small bushings on each side with a collar. The new ones i believe has no steel plate on the inside and is just a solid bushing with a collar. The old mounts seperated where as the new ones i believe the bushings are pressed in becaucse the collar wont move and the bushings stay in place. Heres some pix to show what im talking about


That is the 2 piece bushing set up with the collar


That is the steel plate on the inside of the mount.

I believe on the new mounts that plate is not in the front or rear (maybe even the side) and its just a solid 1 piece bushing with the collar. But since new bushings i believe are pressed in i suppose we cant verify my theory unless innovative tells us.. but im almost 100% postive that is what changed

Silvaccordex01

iTrader: (2)

Moderators can you also Update the title with an update and let people know what page the new pix and information is on?

Silvaccordex01

iTrader: (2)

So far so smooth havent gone that far but everything so far seems great. I still havent put on the rear, which with the old rear mount made the most vibrations and noise, but hopefully this new rear fixes that like innovative said! Will update again after the rear is installed and i have some miles on them, should be sometime late this weekend. I need to get back with innovative monday with my feedback so they can get the rest of you guys your mounts

distortedolskool

iTrader: (1)

good to hear they fixed both problems on the side mount.

no tracking numbers for the rest of us 3?