Apple: iPhone News and Discussion Thread
Grandpa
Joined: Dec 2003
Posts: 7,596
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From: Virginia, Besieged
But...I really think iOS should let you know when it happens so that you can decide whether to replace the battery is the right thing to do, v. getting a new iPhone.
As with some other settings, give the owner a popup explanation when it happens, and a choice whether to turn off repeat popups until the iPhone cold boots the next time.
Hell, you could even allow them to run 100% power with the bad battery, if that's the choice they want to make.
Now, watch...this will be on Saurik's next jailbreak application. LOL....
Moderator
Joined: Oct 2004
Posts: 64,122
Likes: 3,374
From: Not Las Vegas (SF Bay Area)
They should have more battery information like Macs and their battery cycles, etc. 
anyways i still don't see a reason to update to iOS 11, my 7 Plus is running awesome still on 10.
anyways i still don't see a reason to update to iOS 11, my 7 Plus is running awesome still on 10.
I did notice that my old 6 Plus is running like crap after updating to iOS 10. Ragret.
Senior Moderator
Joined: Apr 2010
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From: SoCal, CA
I know.
But...I really think iOS should let you know when it happens so that you can decide whether to replace the battery is the right thing to do, v. getting a new iPhone.
As with some other settings, give the owner a popup explanation when it happens, and a choice whether to turn off repeat popups until the iPhone cold boots the next time.
Hell, you could even allow them to run 100% power with the bad battery, if that's the choice they want to make.
Now, watch...this will be on Saurik's next jailbreak application. LOL....
But...I really think iOS should let you know when it happens so that you can decide whether to replace the battery is the right thing to do, v. getting a new iPhone.
As with some other settings, give the owner a popup explanation when it happens, and a choice whether to turn off repeat popups until the iPhone cold boots the next time.
Hell, you could even allow them to run 100% power with the bad battery, if that's the choice they want to make.
Now, watch...this will be on Saurik's next jailbreak application. LOL....
Community Architect
robb m.
robb m.
Joined: Jan 2000
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From: ON
The thing is, you can't even go to an Apple Store and have a battery replaced unless it's failed. The Mobile Genius App blocks employees from taking phones in, so you can't even get your battery replaced if it's weak without going to a third-party. Kind of silly.
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Joined: Apr 2010
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From: SoCal, CA
Maybe I"m making shit up in my head
might as well test my 6 Plus. 
_
Joined: Nov 2006
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That's news to me, I always thought you could just go in, tell them your battery isn't holding as long a charge anymore and they would just charge you the $79 bucks to replace the battery..
Apple Genius: We tested your battery. There's nothing wrong with it. Our tests say it's still good.
Customer: Hmm.... so it's my iPhone then. It's just getting old and slow. Okay. I'll go buy a new iPhone then. Thanks.
Tim Cook:
MsSH6qQ.gif
Senior Moderator
Joined: Apr 2010
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From: SoCal, CA
Customer: I want to get my iPhone's battery replaced. I think it's bad.
Apple Genius: We tested your battery. There's nothing wrong with it. Our tests say it's still good.
Customer: Hmm.... so it's my iPhone then. It's just getting old and slow. Okay. I'll go buy a new iPhone then. Thanks.
Tim Cook:
Apple Genius: We tested your battery. There's nothing wrong with it. Our tests say it's still good.
Customer: Hmm.... so it's my iPhone then. It's just getting old and slow. Okay. I'll go buy a new iPhone then. Thanks.
Tim Cook:
well time to overcharge your phone everyday until it is 'bad', then pay $79
Sanest Florida Man
Joined: Aug 2007
Posts: 46,052
Likes: 11,809
From: Florida
I just replaced the battery in my old 6 last night since I'm giving it to my my for Christmas (she still uses a 3GS). I'm curious to see how it performs when it's all set up, it had definitely slowed down lately and the battery was struggling to last all day. Those both played a role in my decision to get the X, I probably would've still done it since TouchID sucked for me
Grandpa
Joined: Dec 2003
Posts: 7,596
Likes: 2,609
From: Virginia, Besieged
iOS should have an internal switch for this, and a popup to warn you when this is happening, and that should be proof the battery can and should be replaced if it is what the consumer wants, and if you can show the throttling with Geekbench, then that should also be proof enough.
Grandpa
Joined: Dec 2003
Posts: 7,596
Likes: 2,609
From: Virginia, Besieged
A lot of people would never even need the power of the A10, A10X and A11, but that power is there, definitely.
But as far as your specific supposition, I don't believe they would do that.
The throttling occurs because the battery is wearing out.
If they ramp up the power when iOS detects Geekbench or Metal, then it's very possible the iPhone would immediately shut down!
Needs more Lemon Pledge
Joined: Mar 2005
Posts: 52,768
Likes: 2,000
From: Phoenix, AZ
Target had a "buy an iPhone8, get a $100 gift card" deal this Saturday, so I picked one up for the wife. Had to argue with the "3rd party" guy selling cell phones as he tried to charge me $50 more for the phone than the deal stated (and everyone else is charging) but after speaking to a Target manager and the 3rd party company manager, they sold the iphone for $699.99 and honored the GC promotion.
I think we will sell the iPhone 6 she has to Gazelle for $140 or so.
I think we will sell the iPhone 6 she has to Gazelle for $140 or so.
_
Joined: Nov 2006
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Thanks
https://www.apple.com/iphone-battery-and-performance/
https://www.apple.com/iphone-battery-and-performance/
Addressing customer concerns
We’ve always wanted our customers to be able to use their iPhones as long as possible. We’re proud that Apple products are known for their durability, and for holding their value longer than our competitors’ devices.
To address our customers’ concerns, to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions, we’ve decided to take the following steps:
At Apple, our customers’ trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support — and we will never forget that or take it for granted.
We’ve always wanted our customers to be able to use their iPhones as long as possible. We’re proud that Apple products are known for their durability, and for holding their value longer than our competitors’ devices.
To address our customers’ concerns, to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions, we’ve decided to take the following steps:
- Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018. Details will be provided soon on apple.com.
- Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.
- As always, our team is working on ways to make the user experience even better, including improving how we manage performance and avoid unexpected shutdowns as batteries age.
At Apple, our customers’ trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support — and we will never forget that or take it for granted.
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Joined: Oct 2004
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From: Not Las Vegas (SF Bay Area)
Was gonna post this
Apple this afternoon addressed customer concerns about an ongoing controversy over power management features in older iPhones, pledging to introduce more detailed information about battery health and reducing the price of battery replacements for all of 2018.
In a letter explaining its policies, Apple apologizes for the misinformation that's been spread and says that it would never "intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades."
At issue is a power management feature that was initially introduced in iOS 10.2.1 in the iPhone 6 and the iPhone 6s, which was implemented to prevent unexpected shutdowns due to high power draw peaks. Apple's lack of clarity about the feature has led to a number of lawsuits being filed in recent days claiming that Apple is purposefully slowing down older iPhones.
Apple explains the situation and the aging of batteries both in the letter and in a new support document.
A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.
To help customers learn more about iPhone's rechargeable battery and the factors affecting its performance, we've posted a new support article, iPhone Battery and Performance.
It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don't want any of our users to lose a call, miss taking a picture or have any other part of their iPhone experience interrupted if we can avoid it.
These power management features are implemented in the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, and iPhone 7 Plus, and will be added to future iPhones as required. They kick in when the battery begins to degrade and can be fixed with a new battery.
Apple says it began to receive feedback this fall from customers who were seeing slower speeds, which it initially thought might be due to software updates and minor bugs in iOS 11, but it now believes the continued chemical aging of the batteries in older devices is at fault.
To allay customer concerns and address recent customer feedback, Apple says it will implement several changes.
- The price for out-of-warranty iPhone battery replacements is being dropped from $79 to $29, starting in late January and lasting through December 2018. Apple plans to provide more information on the price drop in the near future, but it will apply to anyone with an iPhone 6 or later whose battery needs to be replaced.
- In early 2018, an iOS update will introduce new features to give users more visibility into the health of their iPhone's battery, so they can clearly see whether the state of the battery is affecting performance.
Apple says its team is also always working on ways to make the user experience better, including how performance is managed to avoid unexpected shutdowns as batteries age.
In a letter explaining its policies, Apple apologizes for the misinformation that's been spread and says that it would never "intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades."
At issue is a power management feature that was initially introduced in iOS 10.2.1 in the iPhone 6 and the iPhone 6s, which was implemented to prevent unexpected shutdowns due to high power draw peaks. Apple's lack of clarity about the feature has led to a number of lawsuits being filed in recent days claiming that Apple is purposefully slowing down older iPhones.
Apple explains the situation and the aging of batteries both in the letter and in a new support document.
A chemically aged battery also becomes less capable of delivering peak energy loads, especially in a low state of charge, which may result in a device unexpectedly shutting itself down in some situations.
To help customers learn more about iPhone's rechargeable battery and the factors affecting its performance, we've posted a new support article, iPhone Battery and Performance.
It should go without saying that we think sudden, unexpected shutdowns are unacceptable. We don't want any of our users to lose a call, miss taking a picture or have any other part of their iPhone experience interrupted if we can avoid it.
These power management features are implemented in the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, and iPhone 7 Plus, and will be added to future iPhones as required. They kick in when the battery begins to degrade and can be fixed with a new battery.
Apple says it began to receive feedback this fall from customers who were seeing slower speeds, which it initially thought might be due to software updates and minor bugs in iOS 11, but it now believes the continued chemical aging of the batteries in older devices is at fault.
To allay customer concerns and address recent customer feedback, Apple says it will implement several changes.
- The price for out-of-warranty iPhone battery replacements is being dropped from $79 to $29, starting in late January and lasting through December 2018. Apple plans to provide more information on the price drop in the near future, but it will apply to anyone with an iPhone 6 or later whose battery needs to be replaced.
- In early 2018, an iOS update will introduce new features to give users more visibility into the health of their iPhone's battery, so they can clearly see whether the state of the battery is affecting performance.
Apple says its team is also always working on ways to make the user experience better, including how performance is managed to avoid unexpected shutdowns as batteries age.
Moderator
Joined: Oct 2004
Posts: 64,122
Likes: 3,374
From: Not Las Vegas (SF Bay Area)
They just needed to be more clear in what they were doing.
of course there's also the fact that MANY people jumped to conclusions that Apple was purposely slowing down their phones
of course there's also the fact that MANY people jumped to conclusions that Apple was purposely slowing down their phones
_
Joined: Nov 2006
Posts: 19,337
Likes: 3,439
Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.
Sanest Florida Man
Joined: Aug 2007
Posts: 46,052
Likes: 11,809
From: Florida
I've recently started using the Battery widget on my iPhone and it shows me my watch, airpods and airpod case battery % as well. Really handy.
I think they've had a good response to this. $29 for replacement is great, I paid $25 to do it myself, though that shows you how much they make off of it.
They new feature that gives you info about battery life is nice too.
Also there's a bunch of pages they posted about this not just the PR page. These are really helpful/informative as well
https://www.apple.com/batteries/why-lithium-ion/
I think they've had a good response to this. $29 for replacement is great, I paid $25 to do it myself, though that shows you how much they make off of it.
They new feature that gives you info about battery life is nice too.
Also there's a bunch of pages they posted about this not just the PR page. These are really helpful/informative as well
iPhone Battery and Performance
https://support.apple.com/en-us/HT208387Why Lithium-ion?
https://www.apple.com/batteries/why-lithium-ion/
Maximizing Battery Life and Lifespan
https://www.apple.com/batteries/maximizing-performance/
Sanest Florida Man
Joined: Aug 2007
Posts: 46,052
Likes: 11,809
From: Florida
Moderator
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Posts: 64,122
Likes: 3,374
From: Not Las Vegas (SF Bay Area)
iOS 10.2.1
iOS 10.2.1 includes bug fixes and improves the security of your iPhone or iPad.
It also improves power management during peak workloads to avoid unexpected shutdowns on iPhone.
https://support.apple.com/kb/DL1893?locale=en_US
Team Owner
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From: Jersey
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From: SoCal, CA
