2019 Infotainment System Frozen

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May 5, 2023 | 06:12 PM

#241

Funz51

Expanse me

Joined: Feb 2019

Posts: 902

Likes: 308

From: Virginia Beach, VA

Quote:

Originally Posted by DrWoo

I had TSB 21-009 for the MOST Bus Network Connectors done on my 2019 RDX back when the fix was first available. Tonight, once again display started switching between day and night and the “Drive mode change unavailable” randomly popped up on the display. Shut down and restarted, but it continued. After a longer stop, display was fine on trip home. Has anyone else had these issues return after having TSB 21-009 completed? This car is starting to get me worried about keeping it too much longer, the extended warranty for this TSB is 6 years and I’m coming up on 5 this summer.

This issue is resolved by replacing the gauge cluster. I had mine done 2 years ago. They software was bad in the cluster and cannot be updated externally. Under warranty.