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Apple: iPhone News and Discussion Thread

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Old 07-16-2010, 12:36 PM
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^^ He's defending his product.
Old 07-16-2010, 12:37 PM
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Originally Posted by Waltah
the hate hype on the iphone4 has been comical at best. my ip4 has been spectacular so far especially in all areas of radio reception. my 3gs was terrible in rural areas (im on a military base once a month in the middle of no where). i had no service with my 3gs and now have 2 bars of signal with my iphone 4.

haters gunna hate.

Old 07-16-2010, 12:38 PM
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Originally Posted by #1 STUNNA
Steve is coming off so arrogant....
you are such a fucking putz...
Old 07-16-2010, 12:43 PM
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let me mention that i am far from being an apple fanboy. i think apple computers are a rip off personally. ipads were a joke, etc. im also not a huge fan of SJ....but youd come off as arrogant too if a couple websites shit all over your product for an issue that every phone has. the sites that "didnt recommend" the ip4 were arrogant. not apple or SJ. and now look...theyre handling the situation without ignoring it and putting PR reps out their to hide behind.

the iphone 4 is the best smartphone in the world. it is the basis of which all other phones try to compare themselves and fail again and again. period. i left verizon and the "open source" droid market to get into my 3gs and now ip4. couldnt be happier and ill never turn back to another smartphone......itd be a downgrade.
Old 07-16-2010, 12:43 PM
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Yeah, free case and fix the proximity sensor. Works for me.
Old 07-16-2010, 12:44 PM
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^^
Old 07-16-2010, 12:46 PM
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How do I get my free case?
Old 07-16-2010, 12:47 PM
  #4368  
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call paypal
Old 07-16-2010, 12:52 PM
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Sweet so I get my bumper for free now
Old 07-16-2010, 01:06 PM
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What do they do with the phones people return? Sell them as refurbished or replacements?
Old 07-16-2010, 01:09 PM
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Originally Posted by Professor
What do they do with the phones people return? Sell them as refurbished or replacements?
Iphone 4bumperless.....
Old 07-16-2010, 01:41 PM
  #4372  
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so what would they do if you already have the bumper?
Old 07-16-2010, 01:43 PM
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Originally Posted by yohan81718
so what would they do if you already have the bumper?
reimburse you
Old 07-16-2010, 01:43 PM
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There will be a link on apples site late next week.
Old 07-16-2010, 01:56 PM
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im glad they did something to help everyone out..

but saying "nothings wrong with our phone, but here's a case to fix the issue"

kind of contradicting egh?
Old 07-16-2010, 02:07 PM
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Originally Posted by Waltah
let me mention that i am far from being an apple fanboy. i think apple computers are a rip off personally. ipads were a joke, etc. im also not a huge fan of SJ....but youd come off as arrogant too if a couple websites shit all over your product for an issue that every phone has. the sites that "didnt recommend" the ip4 were arrogant. not apple or SJ. and now look...theyre handling the situation without ignoring it and putting PR reps out their to hide behind.

the iphone 4 is the best smartphone in the world. it is the basis of which all other phones try to compare themselves and fail again and again. period. i left verizon and the "open source" droid market to get into my 3gs and now ip4. couldnt be happier and ill never turn back to another smartphone......itd be a downgrade.
Why did you leave the Droid market? I always hear that, the open source is the one thing about Android phones that can make a big difference. Developers have so much freedom.

Which Droid phone did you have before? The Incredible?
Old 07-16-2010, 02:15 PM
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Steve is so hilarious!
Old 07-16-2010, 02:32 PM
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So it looks like someone asked about the signal issue on the 3G from 2 years ago that Stunna keeps on talking about.

I'll just post the convo.

11:22AM Q: You released a software update for the iPhone about two years ago which improved the signal. You say now you've got a long-standing bug that doesn't show the right bar data. Can you square those two things?


Steve: Well let me say something about Apple. We didn't want to get into any business where we didn't own or control the primary tech, because if you don't the people who do own it will beat you. Our big insight about 8 years ago, was that it was going to shift from big displays or optical pickup heads, or radios being the most important component, we thought it was going to be software. And we're pretty good at making software, we showed that in the iPod... other people are good at it too, like Palm, but we brought great software to the smartphone space. We've been able to create and distribute major updates to this software since the iPhone was released, and we've made the product better and better for free. Everyone is copying us now, but we were the first ones to do it. To answer your question, the formula we use the calculate bars has been off since the beginning, and the new update fixes that for the iPhone 4, 3G, and 3GS... I don't know if I understand the other part of your question?

11:22AM Q: Well you fixed this bug two years ago, and now you say there's always been a problem...

A: They're probably unrelated. I honestly don't remember what the issue was before, but they're probably totally separate.
Old 07-16-2010, 02:59 PM
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looks nice lol
Old 07-16-2010, 03:03 PM
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the fawk is that? Looks like a video game character's worst nightmare... spikes everywhere!
Old 07-16-2010, 03:08 PM
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i think it's a gigantic shield room (or should be called shield hall lol) probably isolating the RF and stuff
Old 07-16-2010, 03:09 PM
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Wonder why the offer on the free bumper expires on Sept 30th - My guess is updated hardware to fix the issue?

Guess I'll hold off on going from 3gs to IP4 until the last quarter of this year.
Old 07-16-2010, 03:13 PM
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Exactly what I was looking for with the conference. That $29 back as a refund is even better.

I'm happy. That's all I wanted.
Old 07-16-2010, 03:37 PM
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You canprobably still return your iPhone 4 as well! Free cash from apple !!!
Old 07-16-2010, 03:40 PM
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let's see if i can get the money reimbursed for my bumper even though i don't have my phone lol
Old 07-16-2010, 03:46 PM
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how do they know you purchased one if you bought the bumper in store? do they keep name based records on everyone who buys there?
Old 07-16-2010, 03:55 PM
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they have database to keep track...

last time i called with my cell phone asking to resend me a receipt via email, i didn't have to give them anything but they pulled out my purchase history

so i'm sure it works one way or the other
Old 07-16-2010, 03:57 PM
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Yea, it's like when they swipe my Amex card, they know exactly where to email the receipt.

I guess if you paid cash, it's a bit tougher, if you threw the receipt out.
Old 07-16-2010, 04:00 PM
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Although I suppose if you bring in and show them your 4 with a bumper they could reimburse you. Just gotta record yer info so you can't try again..
Old 07-16-2010, 04:29 PM
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Originally Posted by Mizouse
Although I suppose if you bring in and show them your 4 with a bumper they could reimburse you. Just gotta record yer info so you can't try again..
This is what i was worried about.. I paid by card but i didnt wanna dig up my transaction history just to get the refund.. Hopefully my info is enough
Old 07-16-2010, 07:56 PM
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If you bring your card it should be enough.

I didn't even tell a guy at apple my name and he just swiped my card and had all my info there.
Old 07-17-2010, 01:11 AM
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Here's my take. I think this whole thing is Apple's fault and while the media did exaggerate (like they always do with any story) it it's also not as small a problem as Apple is trying to convey (just like every company tries to downplay a problem) and it isn't as widespread across smartphones as they say.

First the problem is worse on the i4 for a number of reasons mainly cause it's so easy to replicate hence why this is the first device that this problem has been widely reported on. You don't have to hold the phone in the "death grip" in order for signal to drop you can just place one finger on that slit and signal drops immediately. On no other phone not even the phones that Apple demonstrated does the signal fall of a cliff by touching it with one finger. This is the fault of putting the external antenna on the outside and I guess making the weakspot be where you're most likely to hold it. I wonder what about the lower left corner makes it the weakspot? Yeah that's where the two antennas meet but there isn't a weakspot where the two antennas meet at the top of the device by the headphone jack.

If this happens on all smartphones just like the iPhone 4 like Apple says then why haven't we noticed it before? There's been a few youtube videos here or there but nothing like this. Does the media just want clicks and they just want to tear Apple down in order to get them? That's what Steve was implying in the Q&A session. This is all made up by the media. Why haven't we had widespread reports of this happening on the iPhone, iPhone 3G and iPhone 3GS if this happens on all phones? I had an iPhone 3G for two years and it had the same 5 bar display and I never noticed this problem but it was immediately apparent with the iPhone 4 with me and thousands of other users.

A big reason this is Apple's fault is because of what they knowingly did two years ago after the launch of the iPhone 3G to artificially increase the bars on all iPhone 3G's so it appeared as if you had better signal than you did. Karma's a bitch and they're misleading of users has come back to bite them in the ass with the iPhone 4 bigtime. 2 years ago users complained that they had crappy 3G signal and Apple responded by saying "whoops, we were actually underreporting the signal strength" so they released an OS update much like 4.0.1 but the opposite that made it so that the 5th bar took up almost 66% of the db range (or 40db out of 62db)of the phone and the other 4 bars represents the other 33%. After the update it appeared as if you had the coveted 5th bar when really your signal wasn't all that great and not worthy of the 5th bar.

So along comes iPhone 4 and it's still rocking this same BS formula for calculating bars. But when you combined the iOS ridiculous bar display formula and the iPhone 4's worse than normal signal attenuation problem it's easy for someone who is at the lower end of the iPhone 4's 5th bar db range to hold the device or even place just one finger on that slit and watch the bars drop from 5 to 0. So Apple's desire to mislead customers by artificially extending the 5th bar while drastically compressing the other 4 came back to bite them in the ass and now they had a shit storm on their hands.

So how does Apple respond, they say

We have discovered the cause of this dramatic drop in bars, and it is both simple and surprising.

Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.
Really!? Stunned!? You didn't know!?!? Seriously!? Do think I'm an idiot? You've got 18 Dr.s and PhD's and a bunch of other well qualified people working in 17 anechoic chambers that cost $100 million and you're going to tell me that you didn't know you were using the wrong formula!? You didn't know that what the screen was reading didn't match the numbers!?! What is Apple run by monkeys!?!? I really hope none of you bought this shit.

Then after flat out lying to us in the PR about the formula, today Steve says that after 34 years shouldn't the press trust Apple? What!? No! The point of the press is not to take everything Apple says as truth and do research to find the real truth. The truth isn't always in Apple's best interest and Steve's been know to distort things hence the term Reality Distortion Field that Steve is rumored to live in. I mean it's got it's own Wikipedia article for Christ sake!
http://en.wikipedia.org/wiki/Reality_Distortion_Field

Good God you're arrogant, Steve!

Now that we know bars aren't a standard across all phones therefore not making them an accurate portrayal of the problem let's look at the numbers that Anandtech found by hacking the iPhone to display db instead of bars. How does the iPhone 4 compare to other phones in signal attenuation when death gripped?


http://www.anandtech.com/show/3794/t...one-4-review/2

You can see that the iPhone 4 drops much worse than the other phones including the previous iPhone 3GS. Look at the "holding naturally" stat the i4 reduces the signal by 20db while the iPhone 3GS reduces signal by only 2db! The iPhone 4 is about 18db lower than the 3GS, that's HUGE! If you didn't know, decibels are a logarithmic measurement and every time a signal is reduced by 3db it is cut in half, so -6db is 1/4 strength, -9db is 1/8 and -18db is 1/64 the signal. So 18db, that's a big difference!

Now I'd be interested in seeing Anand running these tests using the phones that Apple used like the Bold and Eris. I suspect Apple used those phones cause they were worse than others cause I know for damn sure if the HTC Evo or Droid X had the same signal issue as the i4 then they would've loved to pull those phones in to the fire with them.

Now you can talk about bars and dbs all you want the real question is does this effect daily usage and I can say that in my case yes it does. I've already talked on here about being on a call and touching that weakspot and bam my call fails or I've had people complain about my audio quality being all garbled and once I move my hand away from that spot it improves greatly.

I am left handed so this does effect me more than it probably would a right handed person. From what I hear other left hand people are having issues as well. Leo Laporte who runs a nationwide tech radio show and a podcast network is having so many antenna problems with the i4 that he didn't have with his 3GS that he's switching back to his Nexus One, not to mention he's having proximity sensor problems as well. The only other left handed person I know of that has the i4 is an Engadget writer Nilay Patel

Originally Posted by Engadget
Nilay Patel (Chicago): "As seen on the video we posted yesterday, my iPhone 4 exhibits the issue quite readily when I hold it 'wrong' -- I've definitely dropped a number of calls and experienced slow data rates when holding the phone with the antennas bridged. And I'm left-handed with pretty big hands, so unless I'm careful it's a regular problem for me. However, it's not always perfectly consistent, and sometimes I have no problems at all regardless of how I hold the phone."
http://www.engadget.com/2010/07/13/y...is-not-broken/

His experience seems to reflect mine as well. I never had an issue with the 3G and if it's numbers are like the number above then that's cause it never was a problem to begin with.

Now Apple presented numbers that said that this isn't really a big deal and I'm not that satisfied with these numbers. First they showed the return rate being much lower than the 3GS. I think people have been holding off on returning the phone cause they like myself wanted to give Apple a chance to respond before making a decision. I suspect most people will get a free case and keep the phone instead of returning it. But really you're phone shouldn't REQUIRE a case in order to work reliably whether your left or right handed and if that's the case then there's clearly a design problem.

2nd they stated Applecare phone call % as proof that it's not a big deal. I'm sorry but who uses Apple care number to call for technical support. I thought everyone went into the Apple store or AT&T store for help instead of calling a number. You could make the joke that how could they call Apple if the phone kept dropping calls but it's not that funny. Steve also listed some stat saying that he'd gotten around 5000 emails from people saying that they didn't have signal issues. I wonder how many complaint emails he received about antenna issues, he didn't bother to say.

Now he did admit that the iPhone 4 drops more calls than the 3GS which seems to indicate a problem. Now that's less than 1 call per hundred but that doesn't say how much of a percent increase that is. If the 3GS only dropped 1/100 calls (I'm sure it's more this is just an example) then a less than 1 increase is a big increase % wise. We can speculate and say that if lots of people are getting better reception then the number should be lower than the 3GS and I think it's the severity of this issue for people like me that is skewing this number to be worse than the 3GS, but that's just my pet theory.

Would we have been better off if the antenna was kept internal and the iPhone 4 was still as thick as the iPhone 3GS? I guess we'll never know.

I feel the overall tone of this PR thing today from the opening video to the end of the Q&A was this isn't a problem, it's the same as every other phone I can't believe we even have to address this stupid bullshit. Gizmodo and everyone else is blowing this out of proportion, this whole thing is click bait and this is all the media's fault that we're even having this conference today and to shut you up we're going to give you a free bumper. There are you happy now, bitch!

So I guess I'll blame the media from now on when my call drops with I touch the death spot. I guess you can blame the media as the reason that Consumer Reports refused to recommend the iPhone 4 even though it was the highest ranked phone they tested. It wasn't the antenna design that caused them not to recommend it, it was the media.
Old 07-17-2010, 01:14 AM
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Originally Posted by #1 STUNNA
Here's my take.
Not going to read it, but I'll give you my summary.

No one gives two shits.
Old 07-17-2010, 01:18 AM
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With that said! Uh so my friend got an i4 and I soon as I saw her I said oh lets do the FaceTime thing. So I call her and she hits the facetime button on her phone and........nothing. My phone has somehow lost facetime capability! I don't have the facetime button on my call screen I now have the hold button instead! I can't remember if I had this before the 4.0.1 update or not, I never payed attention. When I replaced the phone I backup my original i4 in the store just before handing it over and then restored the new one from that backup. My original had the FaceTime button and I did one of those 866-FaceTime calls a couple weeks back. Should I try to restore again?
Old 07-17-2010, 01:21 AM
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Originally Posted by Sarlacc
Not going to read it, but I'll give you my summary.

No one gives two shits.
your life would be better if you put me on your ignore list. If you're just going to hurl insults instead of intelligently debating me cause you know I'll school you, then what's the point of even posting. You can insult all you want I just laugh everytime you do. It brightens my day so maybe on 2nd thought you shouldn't put me on ignore cause I enjoy your insults too much.
Old 07-17-2010, 01:40 AM
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Originally Posted by #1 STUNNA
your life would be better if you put me on your ignore list. If you're just going to hurl insults instead of intelligently debating me cause you know I'll school you, then what's the point of even posting. You can insult all you want I just laugh everytime you do. It brightens my day so maybe on 2nd thought you shouldn't put me on ignore cause I enjoy your insults too much.
man, you just love to babble on and on about nothing...
Old 07-17-2010, 03:56 AM
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Was looking at my cousin's iphone 4 today, I really didnt see anything that special about it. Did the signal test where i held the phone with my left hand and laughed

In other news, I put iOS4 on my 3G and I got rid of it after a week. iOS4 is crap on my 3G. Everything lagged. I know its fine for the 3Gs and 4 though. I guess apple doesnt care about the people with the 3G anymore

I went to 3.1.2, still an upgrade from my 3.0 and I used blackra1n to do it. Now my youtube isnt working and I cant receive picture messages again(I'm on tmobile). Any know a link or something to a fix. All these old things on cydia are disappearing! So I'm having trouble finding the right fix. Ohh and I cant send mail right now, dunno if thats the jailbreak or my email settings, gonna have to check up on that
Old 07-17-2010, 06:04 AM
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Just anecdotal experience but two people I know so far with i4s do experience the signal drop. We've never tried making a call right after noticing dropping bars just holding it in your hand, no death grip or anything. The bumper cases did seem to help a little bit. I'll try it with my sisters phone tomorrow and report back.

If it matters my friends regularly have lower bars than my 3GS does. And I remember on more than one occasion, with 3G turned on he has no service (!) while I had two or three bars with 3G. If this weren't a real problem I don't see any reason at all why Apple would give away bumper cases.
Old 07-17-2010, 07:46 AM
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Originally Posted by Sarlacc
man, you just love to babble on and on about nothing...
Dude needs a blog or something.
Old 07-17-2010, 10:32 AM
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