richii0207

Did you update the infotainment system? Some users report that it fixed their CarPlay issues, but mainly the connectivity issue so not sure if it’ll help in your case.

KrylonBlue

months ago. Not sure if there’s a new one since then though.

All of my issues are related to CarPlay though.

richii0207

I just received one a few weeks ago. D.1.6.2 seems to be the latest available. I’d try to give that a shot, you never know.

ELIN

I had a first gen TLX that didn't rattle but was old AF.

KrylonBlue

I’ll look into it.

ELIN

I am so sick of this!

fiatlux

Well you see, that right there is the problem; they loaded Honda software into your Acura! /s

KrylonBlue

I have more issues in a week with this system then I had in 2.5 years of my 2019 TLX ASPEC.

ELIN

The sad thing was my TLX loaner was old but at least the infotainment was reliable!

MarcoTLX

well gosh as someone who finds the infotainment as one of the big things to me in a car.. I’m glad I opted for a 2019 A-Spec AWD instead of the newer TLXs I’m still gonna get a newer TLX but the fact that the car is giving you all infotainment software issues is bad and I can see that being annoying if it happens often. (albeit I’ll push that back by about 1-2 years) 2018-2020 TLX infotainment is great and Apple CarPlay is something I never knew I needed in a car since coming from my 2016 TLX lol

SGPMan

You all need to ditch iPhone and go Android. I use my wireless Android Auto dongle with my Samsung phone and it has worked perfectly... it has never crashed on me and it loads up in about 25 seconds. Cheaper to change phones then cars.

mapleloaf

My only issue with the system is having to reboot sometimes to get Apple Carplay to load. I find that plugging the phone in just a few seconds after the infotainment system begins to load works quite well. I have also noted that rebooting the system (open door, and restart the car) always works when it doesn't load the first time. I agree it can be a little annoying, but I had periodic issues with my Hyundai Tucson loaner as well, so not a completely unique problem. However the difference is the sound system is so exquisite that I can forgive the minor inconvenience. That, and the looks, and the handling.

ELIN

Speaking of reboot, I had to do the infamous put the car in "Park", shut off the engine, open my door, and restart the car. Should we just affectionaltely call it the "Acura reboot"?

It's embarrasing to do in the middle of the street at a stop light but it works.

F23A4

I won’t do that but do agree that this may be more to do with the iPhone’s connectivity with this system than anything else. My experience has been wonky with my iPhone 12 Pro but my daughter’s iPhone X seems to work just fine.

norsairius

Maybe a shot in the dark here, but have you tried different cables? CarPlay has worked really well for me using Anker and Apple cables. I can get in the car, start it, plug in my phone, and Apple CarPlay works pretty much right away after the infotainment system "catches up" and finishes booting. I have an iPhone 13 Pro.

Another thing that may help is making sure your phone is unlocked when you plug it in. No need to be on the homescreen, but having it unlocked via FaceID when I plug it in has worked well for me. CarPlay otherwise won't start if the phone's locked (not sure if this is a security setting somewhere or something).

Tesla1856

Yeah, we had that old 2-screen system in our 2014-MDX .

Worked great for us. We paid/subscribed to Acura-Link and bought/loaded the Acura NAV-DVD every couple of years. We used all features, including on-board NAV (helpful and easy to use), ripping CDs to its internal jukebox-drive, BlueTooth phone, XM-Radio, iPhone App, etc.

Didn't have CarPlay but never really missed it.

That's pretty strange about AC-blower motor going out already. At least you got it fixed-up before Summer.

richii0207

Have you tried updating the infotainment system? The newest update addresses a few bugs with Apple CarPlay. It seemed to fix issues with some users while others said a different cable fixed theirs.

ELIN

No new update. I’ll take a pic of the firmware tomorrow morning.

richii0207

The latest firmware as of today is D.1.6.2.

mapleloaf

I have discovered that connecting my IPhone 11 to the infotainment system after it has booted to the Disclaimer screen has worked over 40 consecutive times. No need to open doors and reconnect. Its a Festivus Miracle!

richii0207

At least you found your solution. I’m just waiting for Acura to release the update to enable wireless CarPlay/Auto. Not sure when that’ll come out but there’s talk about it on FB.

ELIN

I’ve had this since Nov and made the following comment in the D.1.6.2 thread:

​​​​​​​

mapleloaf

I have gone 10 days or so with flawless Carplay connection, whether I use the method I described above, or connect before or after the disclaimer. Perhaps the system has "learned" to make the connection. As for Wireless Carplay, my Sales Manager tells me they have had issues with it.

Flapjackura

I've gone a number of months now with almost zero issues with Carplay. A quality Anker USB cable plays a part in this, I believe. But the infotainment's lack of ability to multitask on startup is the main thing to be aware of. As the last few posters have mentioned, waiting to connect your phone until the disclaimer screen goes away is important, but I think waiting about 20 seconds later for the onboard nav to load up is also important. You can tell when the compass heading shows up in the center gauge cluster right above the odometer - when "N" or "S" or "SE" etc. or whatever appears there, that means the system is all loaded up. Then you connect your phone and the car only has to handle the infodump from and to your phone and nothing else; and for me at least this has worked consistently well. Until of course the inevitable day the ticking time bomb that is the infotainment wiring harness issue that's been widely reported decides to deliver its knee-buckling kick squarely to my gentleman's area.

wilztlxs

iTrader: (8)

I've been using this for Wireless CarPlay, it has booted and automatically connected every time I get in the car.

The other version of CarlinKit 3.0, would not boot after the initial configuration and connecting to my iPhone 12 Pro.

KrylonBlue

How does the audio quality compare to being hard wired in? I use Apple Music w/ the highest quality audio so giving that up isn’t ideal if there’s a difference.

KrylonBlue

Would you say the Anker cable is better than the iPhone OEM cable? I’m familiar with Anker as I do use their chargers a lot but I’ve never used them in my TLX

wilztlxs

iTrader: (8)

I’m the same with Apple Music, I haven’t noticed any difference in audio quality compared to hardwire.

I also have optimized charging disabled on my iPhone so the wireless charger works while using Wireless CarPlay.

KrylonBlue

I may check that out then. I have optimized charging enabled but I wouldn’t be against disabling it if it meant no more wires. I can’t understand why Acura didn’t have wireless CarPlay from the factory on the new Gen TLX. I shouldn’t be surprised by the Audio quality as it’s using a Wi-Fi type signal right? I know it’s not Bluetooth.

Edit: Ordered with the $10 off coupon that they offer right now. Will give it a try and see if it works for me. Thank you

wilztlxs

iTrader: (8)

It’s really nice not having to plug anything, just place phone, it charges and CarPlay starts.

Correct, it’s over WiFi. Bluetooth is only used to setup the initial CarPlay connection.

A quick tip when you get it, go in to the Settings and set the Startup Delay to 10 sec. I set this based on others saying to wait until disclaimer goes away to plug in hardwire.

Tesla1856

So, you know ... there is a tiny power-regulator chip in the Lightning Connector. Companies are suppose to license the Apple tech and use genuine chips. A fake/cloned chip or cable might pass Apple's "genuine check" but might end-up damaging iPhone or it's battery.

I get genuine Apple cables and accessories at either Apple.com, BestBuy or BH-Photo. Only other company I trust with Apple cables (or anything that physically connects to phone) is Anker. They are a real company.

KrylonBlue

Correct, all of my Lightning cables are directly from my Apple purchases such as iPhone. If I do buy one it’s from Apple or Best Buy (I work for Best Buy so sometimes discounts apply here). I never risk counterfeits.

KrylonBlue

Thank you, will do!

I should have it on Sunday.

Flapjackura

Initially, before I discovered the strategy of letting everything boot up fully before plugging in the phone, I upgraded to an Anker cable. This mitigated the problem but didn't eliminate it entirely. So, yes - I would say that an Anker cable is a definite good idea.

KrylonBlue

I just received it and set it up. Will see throughout the week how well it works but looks promising so far. I did set the 10 second delay within the wireless receivers settings.

One thing I did notice is skipping songs has a second delay or so. Basically like Bluetooth does. Hopefully call quality is okay.

KrylonBlue

I’ll post more thoughts on the wireless CarPlay adapter once I’ve been able to use it more but for 20 minutes today it worked great.

I will say that I don’t think the 10 second delay is necessary. The unit has to boot up and it appears to take longer than the time needed for the car to boot it’s infotainment up. I’ll be testing without the 10 second delay.

Edit: Two 25 minute drives with no issue thus far. Audio quality sounds great and the 10s delay on boot up isn’t necessary.

KrylonBlue

Ive disabled optimized charging but it still stops charging after a few minutes. My battery was at 90% and it charged to 91% and stopped. Removing it from the pad and placing it back on started the charging again and quickly stopped again.

I don’t understand why considering I use Anker Qi chargers at home daily with no issue.

mapleloaf

Thanks to the folks here, I decided to go wireless and purchased the CarlinKit 2022 Mini Wireless CarPlay Adapter. Easy to set up and so far so good. Although I had solved the connection issue prior to purchase, its nice to be able to leave your phone in your pocket if you are running multiple errands and don't need to charge.

Thanks again!

KrylonBlue

I actually returned mine because I want my phone to charge while using CarPlay and the wireless charging pad in all Acuras (as far as I know) has the same issue with iPhone 12/13. It won’t charge because the charging coils of the phone and pad do not match up.

mapleloaf

The pad charges my 11, but not at the rate of plug in. However, in the few times I might want that, I will simply connect the phone at the disclaimer screen which hasn't failed me yet. Good luck with the wireless charging issue for your IPhone version. Lets hope they provide a fix soon!