polobunny

Yes it was 32 yesterday coming outta work, but heavy as fuck. It's been raining on an off for a month now..

Talc powder. That is all.

He's blowing this out of proportion but I still think he has a point. The main thread clearly states to this day "lifetime warranty". It's not up to him as the customer to go and look for superseding information or ask the rep if the warranty is still effective. I know I wouldn't do it, it just makes no sense to ask around about the warranty since it's clearly written black on white. It would be different if there was absolutely no information about the warranty, then I would probably ask about it.

Innovative mounts also offers lifetime warranty on the bushings, bolts, steel pieces, etc etc you name it. And not "manufacturer defect" sort of lifetime warranty like Family Guy seems to be hinting, actual "you've went through bushings so here's some new ones" warranty.

Where I think he's being unreasonable is the offer from XLR8 to replace the bushings free of charge minus shipping thus pretty much offering the same service you'd get from Innovative Mounts. Every company works like this. Someone mentioned advance type RMA and that's also another possibility to discuss with XLR8 if they're open to that.
Can you blame him for being cautious about giving money to XLR8 after he found out his warranty has been voided without his knowledge though? Once again I'd be the same. Get fucked once, alright... I'm not going to get fucked twice.
The downtime is also a bit on the ridiculous side if he has to send the bushings back, wait for inspection then get sent back new ones. Expect a full business week at least. For a DD, it's kinda stupid.


Either way, we don't know the full story but it seems the case might have been handled a bit wrong from the start as they told him he had to pay for bushings when all information available to the customer suggests it should be under warranty.

justnspace

iTrader: (1)

when was the last time, "lifetime warranty" meant Life time?
never.

TacoBello

I have a riddle for you guys-

If my balls are on your chin, where would my dick be?

TacoBello

If something is a year old, I generally don't even bother with warranty. It's generally a pain in the ass to do so, and if it only costs < $200, I likely got my money's worth out of it anyway.

Yumcha

For us , is the value worth more than $34.50?

justnspace

iTrader: (1)

no matter the answer; i look like the :ghey:

TacoBello

Aw common, you haven't even tried!

thoiboi

I mentioned the advance RMA.

He's obviously just an l guy that got a little hot headed and declined to listen to reason when the company offered exactly what he wanted. For him not even opting to work with XLR8 shows his true character.

Whatever, I really don't even know why I'm defending XLR8, I don't have any skin in the game either... The guy was being a dick and expecting the world..

polobunny

Implied that it's either life of the product itself or the product it services.
If Acura tells you powertrain has a lifetime warranty, do you think "That must mean X year" or "that must mean as long as the vehicle is active on the road"?


I won't be returning my CFL lightbulbs because they had 9,000 hours instead of 10,000 either. He got a good life out of the bushings, like I said I'd settle by paying the shipping. Done deal.

polobunny

XLR8 handled it wrong from the start though. Customer isn't always right, you just have to make them believe they are. Say you're sorry, change the lifetime warranty in the thread to 1 year warranty, put warranty information on the page (XLR8 website is terrible btw), send the guy $100 of bushings and be done with it. Don't need people blowing shit out of proportion.

rockstar143

iTrader: (6)

If you use the right key words...you can get some sort of vindication on your purchase, even after warranty is up. Stomping and cursing doesn't work...just the polite statement that you will no longer be brand loyal and may share your experiences openly with everyone you know.

Adam...give me a break. That's an old Snoop song

Daddy if I had nuts on a wall would they be walnuts? yes dear
if I had nuts on my chest would they be chestnuts? yes dear
if I had them on my chin would they be chinuts? nawwww b, you'd have a d in your m!

rockstar143

iTrader: (6)

and

c'mon is not equal to common

TacoBello

LOL, I know, but can't a guy have a little fun?

Must me a tough riddle... no one has guessed the answer yet! but I guess you did just answer it... dammit. No fun!!

TacoBello

Yes sir, you're right. My apologies. Just don't hit me again, ok? !

thoiboi

Deez nutz

TacoBello

I prefer a D in a box

thoiboi

Better than Jack in the box...

justnspace

iTrader: (1)

in my eye?

cu2wagon

And if all else fails, you can always solicit libelous stories on the internet to blast them on yelp while you torture crickets.

I hear that works!

thoiboi

You're giving him too much credit.

justnspace

iTrader: (1)

i didnt want to say in my mouth.....but you're right, it cant be that long.

Yumcha

Evening.

justnspace

iTrader: (1)

oh herro

justnspace

iTrader: (1)

update on miata; brother finally asked dude. dude said its not his but will ask his sister or sister-in-law about price.

so, the waiting continues.

cu2wagon

Whoa, wait. Is the sister-in-law of the dude that your brother is talking to a brunette named Maya? Because I think that might be my cousins aunties roommate.

That would be funny el-oh-el.

justnspace

iTrader: (1)

is she happen to be selling a miata with 12k miles!?

justnspace

iTrader: (1)

where does Maya Live?

thoiboi

LOL what happened to that thread ?!?!? I was waiting for more

TacoBello

TacoBello

rockstar143

iTrader: (6)

LOL Justin...might as well get a direct line to the seller...maybe she's hawt!

Franchise1124

Morning

Why so many middlemen/middlewomen?

I was looking for it too. Both parties definitely could've handled it better but XLR8 put a great offer on the table IMO

rockstar143

iTrader: (6)

I come from greatness!
Keep toilets open | Miami Herald Miami Herald

Franchise1124

Lol digging the alter-ego, J.

Jean

thoiboi

Morning all RLX guy is going to die I swear... horrible things happening all around him

justnspace

iTrader: (1)

I wasn't actively looking for a car. Brothers coworker casually mentioned that hes trying to sell SIL's miata. Brother told me.
Piqued my interest and said I'm interested.

So, of I get it, cool. If I don't get it, it's still cool.

rockstar143

iTrader: (6)

thoiboi

Saw a BEAUTIFUL Laguna Blue S2000 the other day as I was picking up my friends in LA and had to stop in the middle of the road to take a pic...


GF thought I be cray..

rockstar143

iTrader: (6)

your gf should know you are.

Franchise1124

Lots of S2k's in my area lately

Rarely see that Laguna blue though...I like.