ttribe's German-Kimchi-Then-German-Then-Blow-Up-Engine-Then-Fix-It Journey Thread
#3761
Moderator
Regional Coordinator (Southeast)
Regional Coordinator (Southeast)
Join Date: Dec 2003
Location: Mooresville, NC
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Damn sorry you are having to deal with that. Definitely hope they make things right for you quickly.
#3762
Moderator
Bummer to hear.
Hope you get a quick resolution, T!
#3765
Turd Polisher
iTrader: (1)
Tim,
So sorry to hear what happened man, talk about shitty luck.
So sorry to hear what happened man, talk about shitty luck.
#3766
AZ Community Team
Damn, so sorry to read this. Hopping RK comes through with a good solution and get the M5 back on the road.
#3767
Moderator
Thread Starter
Well, not great so far. They are willing to look at the engine to diagnose it themselves, but they are unwilling to cover any installation costs or transportation costs.
#3768
The Third Ball
Join Date: Sep 2002
Location: Los Angeles, Ca
Age: 45
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#3769
Moderator
Thread Starter
The following 12 users liked this post by ttribe:
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#3770
In the Mid-South meow
iTrader: (2)
Damn T, I'm late to the news, sorry to hear about the engine failure. Ugh what a giant PITA.
The following users liked this post:
ttribe (01-24-2023)
#3771
Turd Polisher
iTrader: (1)
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#3772
Team Owner
So they installed the new engine that they provided and they wont cover the full cost when the "new" engine they installed is defective?
Hope they make things right.... FAST!
Hope they make things right.... FAST!
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Sarlacc (01-24-2023)
#3773
Whats up with RDX owners?
iTrader: (9)
RK wasn't the one that installed the engine IIRC.
#3774
Moderator
Thread Starter
#3775
Moderator
If an install issue, I'd expect the shop to cover the labor.
If a defect with the engine, I guess I could see where RK has a leg to stand on with not covering the labor. But would expect some cooperation on it, goodwill or otherwise.
If a defect with the engine, I guess I could see where RK has a leg to stand on with not covering the labor. But would expect some cooperation on it, goodwill or otherwise.
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ttribe (01-25-2023)
#3776
Whats up with RDX owners?
iTrader: (9)
One could argue that the oversight during engine assembly resulted in the additional labor costs. I'd fight them to pay for it.
I don't understand why some companies will piss off a customer over $1-2k of work when the customer could cause them further losses through litigation, work of mouth, or both.
I don't understand why some companies will piss off a customer over $1-2k of work when the customer could cause them further losses through litigation, work of mouth, or both.
#3777
Moderator
Goodwill goes a long way.
#3779
Team Owner
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ttribe (01-25-2023)
#3780
Team Owner
#3783
The Third Ball
Join Date: Sep 2002
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Age: 45
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@ttribe anything?
#3784
Your Friendly Canadian
Join Date: Dec 2007
Location: Toronto, Ontario
Age: 32
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Fingers crossed for a positive update!
#3785
Whats up with RDX owners?
iTrader: (9)
#3786
Moderator
#3788
Suzuka Master
I dont like this one bit
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civicdrivr (02-13-2023)
#3789
Moderator
1000hp M5 build inbound
#3791
Turd Polisher
iTrader: (1)
#3792
Whats up with RDX owners?
iTrader: (9)
If I had to guess, it's already gone
But, if he's still fighting the warranty, he may have gone silent so nothing said by him can be used in court (if it gets to that point). Tim is a smart dude.
But, if he's still fighting the warranty, he may have gone silent so nothing said by him can be used in court (if it gets to that point). Tim is a smart dude.
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00TL-P3.2 (02-14-2023)
#3794
Suzuka Master
In Tim We Trust
#3795
Moderator
Thread Starter
Sorry for being silent for long, gentlemen. I'm afraid the update is both somewhat lengthy and not nearly as exciting as all the speculation. The TL;DR is that I have the car and am driving it as part of an ongoing effort to chase a gremlin (not an AMC Gremlin).
Long version:
Shortly after I contacted RK about the possible warranty claim, my local install shop backed off their diagnosis of an out of spec crank and a failed engine. They clarified their position to be "we ruled out everything we know to rule out other than an out of spec crank." It turned out the car was driveable. The 'hiccups' and sometimes low power mode incidents were intermittent. RK suggested I get a bootmod3 license and run some logs on the engine. RK and my install shop both suggested I pick up the car and drive it. If it got worse, then we'd have a better idea what was causing the problems. In the meantime, all parties would be doing research. So, I picked up the car and started driving it as much as possible in my schedule.
It turned out the car was not only driveable, but it was VERY driveable. 90-95% of the time, there was no problem whatsoever. The engine is VERY strong and VERY smooth. No knocking, no vibration, no unusual noise of any kind. None of that seems to me to be consistent with an out of spec crank and seemed to be more consistent with RK's position that the internals of the engine are not the cause of my problems.
I ran a few logs, but need to fine tune the process to get better information for RK. Here are some examples:
https://www.bootmod3.net/log?id=63d1...90c6abfeb82324
https://www.bootmod3.net/log?id=63d1...90c6abfeb82325
https://www.bootmod3.net/log?id=63d1...729bc11c5412b8
https://www.bootmod3.net/log?id=63d1...0b43941383d3ab
https://www.bootmod3.net/log?id=63d1...729bbe20878759
https://www.bootmod3.net/log?id=63d1...729bbe20878752
I drove the car for about a week with only the occasional hesitation under acceleration (the 'hiccups') and two instances of the car putting itself into low power mode. During the second weekend of having it back, I had been out at a concert and went to start the car, at which point it put itself into low power mode immediately upon startup. Three tries it did this behavior, but on the fourth it started up without that warning but still had a check engine light on. I decided to drive it home. At about 10:30PM, while doing 80MPH on the freeway, the engine decided to shut itself off altogether (no other indications of a problem just before this). I managed to coast the car up an exit and onto a sidewalk (there was an access 'driveway' of sorts for an adjacent water pumping station managed by one of our local power and water utilities). At this point it would not restart. It just cranked, wouldn't fire up. Notably, there was no knocking and the engine wasn't seized. I finally managed to get the car towed home by 2:30AM Sunday morning.
I contacted the install shop on Monday morning and, honestly, both they and I thought this could be a good development to finally get us some answers as the car was throwing a number of new error codes. So, I had it towed to their shop a few days later and their diagnosis work began...
As it turned out, this latest event had an easy fix, but didn't get us any further down the road to solving the original problem. A wiring harness that had been moved around during some of the other work wasn't fastened properly and got pinched causing the lack of spark to the engine.
So, I once again have the car back and we are sort of back to square one. I've been driving the car for a number of days and only felt one hesitation. Otherwise, the car has been driving really well. Last night, for example, I drove it pretty hard a number of times and it just kept performing. That leaves us in the gremlin chasing mode. The longer this goes on, the more I'm leaning toward this being some kind of electrical issue, rather than an internal engine issue. I could be proven wrong, but that's where my head is at the moment.
Long version:
Shortly after I contacted RK about the possible warranty claim, my local install shop backed off their diagnosis of an out of spec crank and a failed engine. They clarified their position to be "we ruled out everything we know to rule out other than an out of spec crank." It turned out the car was driveable. The 'hiccups' and sometimes low power mode incidents were intermittent. RK suggested I get a bootmod3 license and run some logs on the engine. RK and my install shop both suggested I pick up the car and drive it. If it got worse, then we'd have a better idea what was causing the problems. In the meantime, all parties would be doing research. So, I picked up the car and started driving it as much as possible in my schedule.
It turned out the car was not only driveable, but it was VERY driveable. 90-95% of the time, there was no problem whatsoever. The engine is VERY strong and VERY smooth. No knocking, no vibration, no unusual noise of any kind. None of that seems to me to be consistent with an out of spec crank and seemed to be more consistent with RK's position that the internals of the engine are not the cause of my problems.
I ran a few logs, but need to fine tune the process to get better information for RK. Here are some examples:
https://www.bootmod3.net/log?id=63d1...90c6abfeb82324
https://www.bootmod3.net/log?id=63d1...90c6abfeb82325
https://www.bootmod3.net/log?id=63d1...729bc11c5412b8
https://www.bootmod3.net/log?id=63d1...0b43941383d3ab
https://www.bootmod3.net/log?id=63d1...729bbe20878759
https://www.bootmod3.net/log?id=63d1...729bbe20878752
I drove the car for about a week with only the occasional hesitation under acceleration (the 'hiccups') and two instances of the car putting itself into low power mode. During the second weekend of having it back, I had been out at a concert and went to start the car, at which point it put itself into low power mode immediately upon startup. Three tries it did this behavior, but on the fourth it started up without that warning but still had a check engine light on. I decided to drive it home. At about 10:30PM, while doing 80MPH on the freeway, the engine decided to shut itself off altogether (no other indications of a problem just before this). I managed to coast the car up an exit and onto a sidewalk (there was an access 'driveway' of sorts for an adjacent water pumping station managed by one of our local power and water utilities). At this point it would not restart. It just cranked, wouldn't fire up. Notably, there was no knocking and the engine wasn't seized. I finally managed to get the car towed home by 2:30AM Sunday morning.
I contacted the install shop on Monday morning and, honestly, both they and I thought this could be a good development to finally get us some answers as the car was throwing a number of new error codes. So, I had it towed to their shop a few days later and their diagnosis work began...
As it turned out, this latest event had an easy fix, but didn't get us any further down the road to solving the original problem. A wiring harness that had been moved around during some of the other work wasn't fastened properly and got pinched causing the lack of spark to the engine.
So, I once again have the car back and we are sort of back to square one. I've been driving the car for a number of days and only felt one hesitation. Otherwise, the car has been driving really well. Last night, for example, I drove it pretty hard a number of times and it just kept performing. That leaves us in the gremlin chasing mode. The longer this goes on, the more I'm leaning toward this being some kind of electrical issue, rather than an internal engine issue. I could be proven wrong, but that's where my head is at the moment.
The following 4 users liked this post by ttribe:
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#3796
Ex-OEM King
Definitely sounds like an electrical issue, maybe coil packs or spark plugs? Guessing they already thought of these because these are the textbook responses lol. Is the engine throwing any codes when it has hesitation?
#3797
Moderator
Thread Starter
The only code is the ongoing crank position sensor code. We've replaced that sensor three times now.
They also built a wiring harness to bypass the sensor to see if it still occurred (it did and that is the harness that got pinched).
#3798
The Third Ball
Join Date: Sep 2002
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Age: 45
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Ugh. That’s a pain in the nuts. Yet it’s also better than having to fight and get yet another new engine.
does the car work enough to just dump it to carvana or someplace similar and let them deal with it? Or would the loss be too great?
I remember chasing an emissions code in my challenger because of my modifications. And I had a last ditch effort to try before I had a decision about returning it to stock and selling because I had the car for close to 6 years and I was close to having to have its first smog test. And I went through the same things with my shop. New wiring harnesses and the like.
Sadly, it got totaled before I was ever able to make that choice. As shitty as that whole scenario was…in some ways it did me a favor.
does the car work enough to just dump it to carvana or someplace similar and let them deal with it? Or would the loss be too great?
I remember chasing an emissions code in my challenger because of my modifications. And I had a last ditch effort to try before I had a decision about returning it to stock and selling because I had the car for close to 6 years and I was close to having to have its first smog test. And I went through the same things with my shop. New wiring harnesses and the like.
Sadly, it got totaled before I was ever able to make that choice. As shitty as that whole scenario was…in some ways it did me a favor.
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ttribe (02-14-2023)
#3799
Stage 1 Audi S5
I'm torn, happy to hear it's driving and you don't have to fight for a new engine (most likely) but it sucks to not have a dependable car and deal with the headache. Hopefully they figure it out soon and keep us updated!
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ttribe (02-14-2023)
#3800
Moderator
Thread Starter
Ugh. That’s a pain in the nuts. Yet it’s also better than having to fight and get yet another new engine.
does the car work enough to just dump it to carvana or someplace similar and let them deal with it? Or would the loss be too great?
I remember chasing an emissions code in my challenger because of my modifications. And I had a last ditch effort to try before I had a decision about returning it to stock and selling because I had the car for close to 6 years and I was close to having to have its first smog test. And I went through the same things with my shop. New wiring harnesses and the like.
Sadly, it got totaled before I was ever able to make that choice. As shitty as that whole scenario was…in some ways it did me a favor.
does the car work enough to just dump it to carvana or someplace similar and let them deal with it? Or would the loss be too great?
I remember chasing an emissions code in my challenger because of my modifications. And I had a last ditch effort to try before I had a decision about returning it to stock and selling because I had the car for close to 6 years and I was close to having to have its first smog test. And I went through the same things with my shop. New wiring harnesses and the like.
Sadly, it got totaled before I was ever able to make that choice. As shitty as that whole scenario was…in some ways it did me a favor.