This is complete HORSESHIT!

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Old 12-30-2014, 04:37 PM
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coming to this thread late...

i get the frustration. they're really at no risk if they're taking your engine apart because the car is useless unless a master mechanic/technician performs the work. and if they find the problem to not be warranty related, they call you while the engine is out of the car, and tell you that they need to replace xyz. if you are a deadbeat and don't want to pay for it, they give you your engine on a pallet and you trailer your car out of there.
Old 12-30-2014, 07:13 PM
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thanks for the update

I might have to add 1 qt between oil changes

I'm at about 56k miles

Last edited by crxb; 12-30-2014 at 07:19 PM.
Old 12-30-2014, 07:18 PM
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If you're putting a fresh quart in every 1000 miles, I'm not sure why you'd even need oil changes.

I wish you luck...corporate, unfortunately, is the only way to get resolution sometimes.
Old 12-30-2014, 07:19 PM
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Plus, at least now you're prepared to own a Nissan motor!
Old 12-30-2014, 11:15 PM
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Originally Posted by rockstar143
If you're putting a fresh quart in every 1000 miles, I'm not sure why you'd even need oil changes.

I wish you luck...corporate, unfortunately, is the only way to get resolution sometimes.
I asked Acura Care the same dam question. He couldn't give me an answer.
Old 12-31-2014, 11:04 AM
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I'd share your story with corporate, in detail. They will contact the dealership and get you squared away. I'd be shocked if they didn't...use catch phrases like hating to have to share your experiences on social media on a grand scale etc.


The dealership I deal with has always been good to me...I'm lucky.
Old 12-31-2014, 08:04 PM
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Originally Posted by rockstar143
I'd share your story with corporate, in detail. They will contact the dealership and get you squared away. I'd be shocked if they didn't...use catch phrases like hating to have to share your experiences on social media on a grand scale etc.


The dealership I deal with has always been good to me...I'm lucky.
Hasn't the OP already done this?

He did call Acura Client Relations

just my 2 cents
Old 01-04-2015, 08:01 PM
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Your opinion was to state a fact?

He may have and I may have missed it. Visibility is the key though...a private call to Acura net you a different result than publicly questioning them.
Old 01-26-2015, 12:10 PM
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Any updates on Acuras reply or your stance with the initial dealer?
Old 01-27-2015, 01:54 PM
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Originally Posted by rockstar143
Your opinion was to state a fact?

He may have and I may have missed it. Visibility is the key though...a private call to Acura net you a different result than publicly questioning them.
OP did this early in the thread. Honestly Acura client relations is pretty useless IMO. They will always, ALWAYS side with the dealer, even if the dealer is 100% wrong. At least thats been my experience. Which I will share shortly.
Old 01-27-2015, 03:47 PM
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Originally Posted by musiclevelz5
Any updates on Acuras reply or your stance with the initial dealer?
No updates so far. The so-called Acura client "manager" who was assigned to my case refuses to return my calls.

Local dealership I bought vehicle from when new will not budge from their stance, so I'm not going back to them anymore, and they have lost all of my business.

There is another dealership 30min away I may try later, but at this point I figure all energy will be wasted and likely just tick me off more.
Old 01-27-2015, 04:14 PM
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Create a twitter account and publicly post that you're being ignored...watch how fast you'll get a response.

but don't listen to me, what do I know?!
Old 01-27-2015, 05:41 PM
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Originally Posted by rockstar143
Create a twitter account and publicly post that you're being ignored...watch how fast you'll get a response.

but don't listen to me, what do I know?!
This. I did that for a Sprint issue and they responded in less then a hr. Was too late for them tho. I already was opening a Verizon acct.
Old 01-27-2015, 05:46 PM
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Shoot...with cell phone companies, straight to the FCC complaint website. Doing the right thing isn't step one in the resolution process anymore, unfortunately.
Old 01-27-2015, 05:47 PM
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I won't mention the price, or dealership...but I was told that I was the lowest they'd seen a dash replacement out of pocket cost.
Old 01-27-2015, 06:00 PM
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Hope you don't think oil consumption is just an acura issue. Even Mercedes and bmw ' s go through the same ordeal. Dealerships will just say it is normal.
Old 01-27-2015, 06:09 PM
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Seems odd...I don't think mine burns oil. I know VQ Nissan motors are known for it though.
Old 01-27-2015, 06:09 PM
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Plus, what he described was excessive oil burning...
Old 03-18-2015, 04:12 PM
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Originally Posted by docboy
Ok, tell me then, in what case would it be non powertrain? The manager and Acura corp could not tell me aside from not changing the oil on the time (which I have records of).

Last time I authorized a charge, they told me it was a oil sensor problem, which concidentally, is a not a powertrain issue. Bullshit. They've been playing me from the start.

And what the hell does my confidence have to do with this? I've been confident from the start that the engine is consuming oil, and where has it gotten me? No where.

You sound suspiciously like someone who works for Acura.
I'd also make sure your converters are covered as well. Engines that burn oil like that will slowly destroy the cats. That'll be the next thing to deal with. Cat efficiency codes may come along sooner or later. My 09 has the 3.5L. Thankfully no issues. Hope you get yours looked after. Mark.
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