This thread shows some people having it come back. And mine (2020) has started to come back slowly, after only a few hundred miles of quiet. It’s not bad enough to take in yet, but it will be.

I had read somewhere on FB that it may be a strut bolt or strut bushing issue that causes the control arms to ‘go bad’. But I cannot confirm. Sigh. But hey, I’ll keep taking it in until they fix it for good.

 

Im bringing my 2020 ASPEC SHAWD in on Monday for front lower control arms. Hope this works. How has acura not figured out the problem when 1,000s of owners are having this issue?

 

Yea, I don't know if it is thousands, but enough to have a few threads about it. Good luck. Report back after they do it if they replace anything other than the control arms. And also if they noise comes back in 400 miles or so.

 

From what I can tell it is indeed a massive problem. When I brought mine to the dealer, the service advisor was talking to tech, and I overheard him saying "You got to do another one for suspension noise". They gave me 2020 RDX loaner with 500 miles, and it squeaked even worse than my car. So given all that, and these threads, I am assuming its pretty big issue. One thing that boggles my mind, my car was produced in September 2019, the updated part was issued in April 2019, how come it was not installed? Or is it a 3rd update?

 

I have driven mine for 2 days after it's fixed. So far it's fine. Hope the noise will not come back. Finger crossed!

 

Hi Everyone! No surprise, I have the same issue on my 2020 Advance SHAWD. So, the consensus sounds like the Front Control Arms need to be replaced, and an alignment done as well - is that correct? What I am trying to understand is if that solves the problem?
My dealer said they could not reproduce the sound (and that sounds like a lame excuse) as I could do it 100% of the time reliably over just about any speed bump! Thoughts anyone? I want to be super prescriptive to the dealer.
By the way - if we point them to this thread, what's the reaction? I don't want to make them look stupid or something, but also want my car fixed... has anyone shown them this thread and did that help resolve?

 

Dealer replaced front drivers side lower control arm 5 days ago, noise is much improved over the last 120 miles. Let’s all pray this fix lasts a decent amount of time. The loaner 2020 ASPEC AWD they gave me with 1200 miles also made the same suspension noise! WTH Acura! Get it together!

 

Glad to see I'm not the only one who's experiencing this problem again even after having the lower control arms replaced. Had 2 months and 2000 miles on the new set before it also started squeaking again. First ones lasted 4 months and 3000 miles. 2020 Advance model.

 

This is very concerning, did they use "updated" parts the first time?

 

i have the same issue and will be seeing dealer soon. I have over 13,000 miles and have noticed many times.

 

The noise is not normal. Replace strut? That sounds unusual, most common issue is lower control arms, maybe thats why noise is still there.
after they replaced my lower control arms, the car is very silent over speed bumps. Dont settle for BS execuses.

 

FYI front lower control arms are on backorder. Funny that.

 

It's why I have a long-ish term loaner until the fix mine.

 

did u ask them if part is updated? Please post parr numbers when you get it done, lets see if there is a 3rd revision.

 

Sent an email to Acura and was told I’d be hearing from a case manager in the next couple of days

 

Will do. The only thing I have heard back is that they were able to reproduce the creaking from the steering wheel and fixed it (I'll ask what it was when I get it back), said they are not addressing the squealing brakes and it is considered normal, and they were able to reproduce the front suspension noise and it was likely control arms/bushing (which they will tell me about availability). They were not able to reproduce the rear suspension noise but there would check the suspension components. I'm not surprised by the last part because that only happens intermittently.

 

 

thats a left arm?

 

A05 might be yet another revision, wow

 

Yes. Left.

 

I had to wait a week for it. Back ordered.

 

yep, found my invoice from November, and I got A04. Thats a 3rd revision. Mine works good, but perhaps it will go bad again given thar you have undated part

 

The dealer I took it to fixed everything that was reproducible except the squeal, which they are no longer fixing. The alignment was also slightly out of the left rear, which they also fixed.

I just finished giving it a good drive and there are no noises from the left front suspension at all at any speed. I took it over bump that would make the noise and it's gone for sure. The noise from the steering wheel is also completely gone (lock to lock). The steering wheel had some kind of spacer installed to correct fit that had no part number. The noise from the rear suspension was intermittent and has become less frequent so did not expect a fix. They noted checking the components and going general maintenance but no issues were found.

Curiously, the brakes have not squealed since I brought it back today but it has not had an overnight with me as the first driver. I'm sure the squeal will be back.

 

Cant believe they had to make 3rd revision for the part. That means all the replacements they did before will fail sooner or later

 

Hmm, I can't find 51360-TJB-A05 on oemacuraparts.com, or on other acura parts sites. They only have 51360-TJB-A04, was it A05 released just recently?

 

Had the same problem with my 19 RDX - with about 20,000 miles. Took it in, and they diagnosed it as the right lower control arm even though I suggested they change both as that seemed to be the common fix (as I pointed out the part number had changed). Well they wouldn't listen to me. I got the car back, it was better but still had the noise from the left side I could tell. I took it back and they confirmed it was the left as well. Just got it back yesterday. Both were on back order by the way. Luckily it seems I got the latest part numbers as they both have the A05 in the part number.

Just got it back yesterday and not driving much these days so it'll take some time to tell if it's better but so far with the limited driving I did after getting it back it seems good.

 

Hi all, my 2020 RDX Elite with 700kms (435 miles) on it has got the same left and right front suspension noise. Damn, bought this thing on 17th March. I noticed the noise 2 days ago while going over a speed bump.
It is going in Thursday for replacement of both lower control arms. Unbelievable some of the stories I've read here.
If it happens again the RDX is going back for good and they can keep it. Acura have had plenty of time and documentation to get this problem fixed once and for all.
Will let you know what the outcome is. I will be checking for part numbers.
Glad this one is a lease vehicle.

 

First they had A03, then A04, now A05?
When they replaced mine few month back I got A04, and so far its good, but I wonder if it will last since A05 is out

 

Got it out of the shop today, both lower control arms replaced with the A05 parts and an alignment. We will see how long it lasts. Fingers crossed!

 

Good to hear. Keep us updated!

 

Just want to add on my experience to this thread. I purchased my 2020 Aspec on 12/31/2019. I started noticing suspension noise and brake squeal about a month ago. Finally took it to Steven's Creek Acura today and went for a test drive with the mechanic. They had speed bumps in the back of their lot so didn't have to drive far to reproduce. Went over one speed bump and mechanic knew exactly what was wrong. Said it's a known issue. They will be replacing my brake pads and lower control arms as soon as they get them in stock (the lower control arms). They told me it was 'critically back ordered' and may take up to a month to get the new parts. Since I work from home anyway, it doesn't really bother me too much, but this should've never been an issue in the first place.

 

at least you got latest part, I had both lower arms replaced with 2nd revision A04 couple month back. No noises, but if they made a new revision I am expecting mine will fail sooner or later. Hopefully while its still under warranty

 

I'm not pleased that every owner has to go prove their vehicle has the known issue, and then are led to believe there's is unique. Took me three trips to get this resolved, the first two times I had to go back out with service manager to take him over speed bumps as they didn't hear this known issue the first time.

That's shady. Plain and simple. Massively disappointed in the manufacturer.

 

I wouldn't blame Acura so much as your dealer. I don't think Acura minds fixing this particular known issue. Don't know why your dealership gave you such a hard time as they're getting paid to do the work anyway. It's just like you taking your business to them to repair your vehicle. I drove less than a quarter mile and my dealership was like 'ok, we'll order all the parts today and get you scheduled to fix the suspension noise AND your break squeal.

 

That's usually how it is. Claiming warranty is like claiming insurance.

 

nope, dealer makes money on warranty work. The corporate pays them, but they dont just give them money, they require them to replicate the problem and often time require evidence that they did.
It is like you car insurance, you cant just make claims without reason or evidence to get paid.

what should have happened is recall. Acura corporate when they released updated part, should issue a recall. But since its not a safety issue, they dont have to issue a recall. Standard corporate greed

 

They don’t make extra money. The service department makes easier money on service and other easier work. The rates and fix are preset by Acura. It’s like your doctor taking insurance. The money they can charge is fixed.

 

they definitely make less money per hour on warranty work because Acura pays them at negotiated rates, but they still make money, and will be happy to do the work.

 

Hey RDXers! First post here but I am a long time AZer from when I owned my 2004 TL and 2012 TSX Sportwagon.

Right, russianDude! It's known as "Flat Rate" in the industry and only pays whatever Acura determines by their own book time, regardless of how long it truly takes the tech to complete the repair. Do enough of the same repair and a good tech can beat the book time and actually make good money. But yeah, dealerships prefer customers who have to pay out of pocket as the service writer has more leeway with how much they charge.

Sadly, I too am suffering from the same LCA noises on my newly acquired 2020 A-Spec that I picked up last month. It is a 1/2020 build and apparently Acura is still using the old defective parts. I hear it mostly on my driver's side in cooler dry weather. It started with about 400 miles on the odometer. I also have the random dreaded brake "groan" when braking in cool weather before the rotors warm up.

I haven't gone in as the noises don't bother me enough now given the pandemic and me putting fewer miles on the car. But I will absolutely go in to have the issues looked at once things ease up.

 

2020 aspec
build date 1/20
at 300 miles mine started sounding like an old beat up ford crown Victoria
now at 1000 miles I can’t take it any more and gonna bring it. In to dealer
definitely worse in temps under 50 degrees and after driving in rain the next day- which leads me to believe that it’s the rubber bushings in the control arms or the sway bar bushings