Went to Acura for the free 47 point inspection, and asked them to fix my 04. The weather stripping between the rear window and trunk lid wore off and it is starting to rust (IN FLORIDA). Yes it is an 04! The stealership told me that it was due to the way they designed the trunk, that water sits there, and that it is not weather stripping just primer. It is not covered by my regular or extended warranty because the rust has to be on a body pannel. I asked him to explain it to me again in the show room where they are trying to sell 50K cars, and he refused. So rust on a garage kept 04 RL is not a factory defect.

 

Call Acura Client services

 

Fa sho with that!!!

 

I thought acura had a rust warranty for 5 years no matter what the mileage?

 

They do, his bozo dealership is trying to get out of it for whatever reason.

 

So let me get this straight; they admit to you that it's a design flaw and then tell you that it won't be covered under the warranty. "It's our fault, but we're not going to fix it" is essentially what it comes down to.

To top it off, you have two Acuras--further, they are two of the most expensive models in the Acura line.

It's definitely time for a formal complaint, along with a switch of dealers. When will these Acura dealers learn that customer service is key? It's sad that customer service is a luxury...

 

I called acura customer service, the warranty agaisnt rust is up at 50,000 miles, and only is covered if the rust goes all the way through. Just wrote a letter to Takeo Fukui. the president, calling this refusal an embarassment to the company. Rust on a less than three year old Florida car, good luck getting my business in the future. Dealership, who did not sell me the car said that they would repair it if they could, but it is simply not covered. Time to visit Lexus for my next ride.

 

You know, it's funny that you mentioned about this. I have an 04M myself with 70K and it has a slight hint of rust. Actually, the black paint is starting to lift off from the chrome-looking part. I pulled it with my finger and it flaked off!

I know how much it's gonna cost me if I decide to replace it. At this time, I am just going to remove it and repaint it myself.

 

Anyone have an idea what the cost for that part is? I've got the same issue on my '99.

 

I don't remember the exact amount, but I believe it was not far away from the $100 territory.

 

73251-SZ3-013

That is the part number for the trim piece below the rear window. I got it for 69 bucks from acuraautoparts.com

 

I have this same issue on my 2002 RL. Here is the link to get the part.

http://www.acuraautomotiveparts.org/...s=&view=normal

The part you want is illustration # 9 - molding assembly (lower).

 

I also have the same issue on my 2000, glad its an easy and inexpensive fix.

 

Kaiser,

what was the final outcome of this???

 

My dealer called it in to the regional manager, they called me a week ago that they approved the repair, the parts are in. I traded my 04 RL in about a month ago. Go figure...

 

oh jesus....sorry to hear that! tell the guy you sold it to! ;-)

 

up/ this is the answer to my question

 

man Park Acura in Akron Ohio just told me that mine wasn't covered either even though I have a valid extended warranty...Imma contact Acura directly

 

They do, however, it is for rust that comes up through the paint (rust bubbles). If you get a deep scratch on the door and eventually get rust in the scratch, that's not covered.

 

Thank you Captain Obvious.