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Trans cooler working & I like the iat being slightly above ambient!
In the office IN PANTS! (usually wear shorts) new CIO and IT director are in town from Atlanta to lay out the new direction. Hate the shit.
Trans cooler working & I like the iat being slightly above ambient!
In the office IN PANTS! (usually wear shorts) new CIO and IT director are in town from Atlanta to lay out the new direction. Hate this shit.
Sooo the pointy haired bosses want to move to a SCRUM paradigm. My question (that they had no answer for) was how do you make a 2 week plan for events that cannot be planned?
We are help desk, 70% of our work is break fix. We never know what will break tomorrow. The rest is password resets, network outages and other things that are unknown.
We do some system builds that are planned but that is less than 10% of our work.
God I love new executives that think all the answers are in some Six Sigma/Scrum/Agile/ whatever playbook.
That's great for site roll outs/software creation/planable situations, does not work for unknown life.
Agile/scrum doesn't work for everything. Delivery teams, sure. Production support, no chance in hell. You'll spend more time doing admin work than the work itself.
However, if you'd need to please them, just put a recurring story on the board assigned to everyone on the team and call it "break fix" or "bau support".
Yeah, we went through something similar at my company 7 years ago. We're still agile, but not every org within the company is scrum. Some are kanban. Others do what I mentioned above. I understand why the enterprise wanted to do it though - we now use an enterprise backlog to push larger pieces of work down to the teams that are impacted, and it allows us to easily track everything and report out.
I know that doesn't sit well with many people (including me at first), but it actually gives the c-suite the information they need to make our lives easier/remove roadblocks/have trade-off discussions.
It's still pretty dumb for production support though.
I advocate full documentation on all our tickets and I pass that reporting to my director.
He understands the whole two-week project scrums will not work for the bulk of our work.
Oddly they are moving to Dell Image assist which is great but takes away literally the only part of our job that is predictable. (building, imaging, and shipping systems)
Maybe they are suggesting a bit more system sabotage to up the reliance on support?
Company I work for is big into Six Sigma...seems to have calmed down but they pushed hard for a decade.
I got my yellow...I despised it although I do see the cost savings I also quickly realized it's not applicable to
all scenarios. The management that was so into it must be super fun in bed, was always my thought. Step
1. Kiss. Step 2 lick toes Step 3 repeat step 2. Does that feel good, if yes. If no...outcome- find new lover.
Bleh, I hated that shit.
Now, LEAN...I loved that shit. While they were explaining putting the peanut butter next to the butter knife
drawer in front of the toaster...I was like...holy crap, I already do that shit!
LEAN is easy and absolutely should be done. It's all basic logic about where to put things in an order that makes sense.
Six Sigma is a wet dream that not many companies ever achieve aside from those manufacturing tens of thousands of some widget day after day with full automation. We employed a couple six sigma black belts that didn't do shit because the majority of our production is manual with unskilled labor that had high turnover. Scrap/failure rates didn't change because of that.
They tried to push the whole Agile/Scrum thing on the hardware engineering team and it was laughed off stage.
I have been here 20 years. Not going anywhere voluntarily. They are welcome to fire me, I welcome the severance.
I could retire today, I wish my Wife were ready to sell the house & 90% of it's contents & move back to Mexico. I keep suggesting it. She loves her job.
Originally Posted by SamDoe1
LEAN is easy and absolutely should be done. It's all basic logic about where to put things in an order that makes sense.
Six Sigma is a wet dream that not many companies ever achieve aside from those manufacturing tens of thousands of some widget day after day with full automation. We employed a couple six sigma black belts that didn't do shit because the majority of our production is manual with unskilled labor that had high turnover. Scrap/failure rates didn't change because of that.
They tried to push the whole Agile/Scrum thing on the hardware engineering team and it was laughed off stage.
There are lots of places we can and should become more efficient. SCRUM is not the way. I have been here for more new CIOs than I can remember. They all came in all shiny & new with the "answers" and were all sent packing when they failed.
I submit the fact they expect to implement this Monday and there is nothing documented today shows how this will go.
Seems they forgot to implement a scrum on implementing scrum.
Got this yesterday, it's bright but not too bright, the light goes everywhere & it has removable battery packs & is connected to the headband by velcro so it can be cleaned.
Looking forward to using it on the next trans fluid R&R.
I'm so annoyed...we have a leak...
thinking main drain.
Also, retrofit led lights are fucking expensive for a 1.5" fiberstar light.
no wonder it's never worked and no wonder her ex husband didn't fix it.
I'm into it $340 for retrofit but it should be 1 and done and the led light is a treo by sr smith and should be replaceable for $75 or so, going forward.
Fiber replace would be like $1500 if you can find someone that even has it...pool company themselves quoted me $800 for what I bought that I'll
install myself...200 labor and 600 for what I got.
We're back to 100% capacity in the office, with the option of 1 WFH day/week.
With 3 kids at home, WFH can be a challenge at times. Easier when they have school, for sure.
06-23-2021, 07:06 AM
