djdaddykool

Second that. I used 32GB FAT32 formatted and it downloaded fine (took a while) and then inserted it into the USB port in the car, drove up North, and voila, map updated.
It could be that the downloader can't handle the partition size.

djdaddykool

Second that. I used 32GB FAT32 formatted and it downloaded fine (took a while) and then inserted it into the USB port in the car, drove up North, and voila, map updated.
It could be that the downloader can't handle the partition size.

Wander

And Garmin offers the option to download the maps to local storage for use in their desktop mapping software as well as on portable devices or embedded vehicle systems.

But also, Garmin maps require all kinds of cross-indexing between map segments, and that's part of what sucks up time and computing resources. The mapdownloader app may do the heavy lifting in temporary files on the computer's main storage device.

It used to take many hours to build large maps for installation on Garmin portable devices. Dunno if the maps for RDX are in a similar format, but it kinda feels the same.

I don't think there is a nefarious purpose behind the "Administrator" permissions, just legacy code and/or legacy map format.

djdaddykool

If you watch the downloader process you would notice that is downloading 1500 separate chunks of map data and they are individually checked for no errors.So it is not a singular large linear download. That is what takes up the time.

ToniRDX19

I am happy to report that after a week of waiting for HERE customer support I FINALLY get my map update for my VIN. HERE customer responded to my email saying they are investigating. I went on the Acura Navigation punch in my VIN and Navigation version, voila, I get the download page.

I will download the update map tonight and try my luck with the updates.

Madd Dog

OTOH, the CT roads have not changed, and The Merritt is where The Merritt was.

(I have a fine memory of chasing an Alfa down The Merritt at near triple digit speeds. But that was in my rash, untutored youth.)

97ws6

HERE is trolling me now!! I'm getting HERE ads on other pages I visit telling me to keep my maps up to date.

Well played HERE, well played!

Good thing Android Auto has been working great for me. I'm sure I will do as russianDude did and ignore the new map anyway. BUT it's the principal of it. Gimme my map!!!

Wander

Yes, error check is part of it. But in past map systems all those pieces also needed to be stitched together for rapid referencing on dog slow processors with minimal RAM. I don't know if that's still true, I'm merely speculating.

Anyway it's pretty freaking slow.



That's almost as annoying as getting prodded to update your maps by the car, after you already updated the maps, and that's what started the prodding.

ToniRDX19

True, but i like to keep my things up-to-date. Sometimes i get myself in trouble for always having the latest and greatest.

Map updating is going well but not without some glitches. My 32 GB USB 2.0 Sandisk was bad or not recognized by HERE Map Downloader. I format the drive at least 3 times using FAT32. Fortunately i got a few 32 GB USB 2.0 around the house. Pop in a new USB thumb stick in Win10, do a quick format using FAT32. Immediately HERE Map Downloader recognize it. My download took less than 30 minutes.

I capture a few screen shots of the download. I had Xfinity 600 Mbps download. With multiple devices streaming at home i get excellent speed and still watch 4K movies and my kids playing online games.

Hopefully the car map update is less drama.

quantum7

I drive the Merritt everyday....usually triple digits for everyone in the left lane so it has not changed much. Well maybe not triple, but typically 80+ at 5:30 am. In the afternoon about 25 mph.

dweilbacher

Completed the process.

• Got in car and closed door.
• Without touching the brake, pressed the start button. Then pressed it again. Turned off lights and Fans.
• Inserted USB drive into console USB slot.
• 20 seconds later, got message: Updating Map... 3:57pm.
• Open car door and left car (coming back every 10 mins or so to check).
• At 4:51pm, process completed with a message to restart car and OK prompt.
• Restarted car. Done.

The only odd thing was that after restarting and then turning off the car, I tried to exit the RDX. The car started beeping (Ding, Ding, Ding, Ding). I tried a few more restarted, but same thing. So I started the RDX and went for a short drive. Then exited and the beeping was gone. No idea what it was.

tangible

My download took about an hour on a synchronous gigabit FIOS connection. So, the user’s internet speed is not a controlling factor. I used an old 32G memory stick, freshly formatted to FAT in my Mac using the Disk Utility.

My update was without incident, running for about an hour with the car “on”, I.e. two presses of the start button without braking.

One small improvement on the instruction pdf posted early in this thread: There is no need to enter the current map version along with the VIN. You can leave that field empty, saving a trip to the car.

NooYawkuh

Probably a good idea to just get hold of a 32 Gb thumb drive if you don't already have one. Just for this purpose, if this is how map update will be done for the foreseeable future.

EFR

" foreseeable future."
A very loose and vague term for Acura.

beancount1

After reading the hundreds of submissions to this thread I've been hesitant to take the plunge and begin the map update process, especially since I haven't received a word from Acura that there's an update available. My question is to those that have successfully updated the map: has anyone noticed a difference from the original map? New roads, POI's, improvements to the map itself? Is it worth the effort?

NooYawkuh

No.

The only change for me is, after leaving the car in the "ON" state for an hour, Auto Idle Stop no linger works.

Madd Dog

Hard to tell what is what. The actual roads around me haven’t changed, and I have not vetured out to where they have changed. I am not sure where the POIs reside, whether they are embedded in the map or are accessed via Acuralink in the cloud.

MT-RDX

There are new roads in one area where I frequently drive which was previously outdated on the old map, drove that area Sunday and the roads are now current. But a neighboring subdivision has yet to show any roads, the streets were installed summer of '18. Haven't tried any of the POI stuff yet, but the voice finder found the library in my old home town, even though I used the 'old' name and the current name is different.

Wander

LOL. Low battery charge is one of the conditions that turns it off. Sadly, that will probably get cured with driving.

For me the only obvious benefit is not getting the "maps out of date" notices that started immediately after I updated the maps the last time.

I'm not yet sure if its knowledge of local businesses and services has improved, but that's usually the major benefit of updated "maps", aside from interchanges the DOT found it necessary to change.

Wander

If it's anything like older systems that use HERE maps, POI's are primarily in the map data. The ability to access data "from the cloud" is optional, and dependent on network availability.

OliveBread

I tried using a $30 USB 3.0 Sandisk, didn't work, used a $5 USB 2.0 Sandisk formatted to FAT32 and it worked perfectly!

Just turned on the car into accessory (press start twice), popped in the usb after the startup sequence, it opened the navigation app and said, "Navigiation Maps Updating..." and just waited about an hour or so.

Wander

Good info, but "Accessory" is one start button push ( without brake ), two pushes is "On".

I thought the map update would work in Accessory, like other updates, but I was wrong. Not a clue why.

EFR

Just received a voice mail from Acura. The message said the old map version I have is the only version there is, and there is no update (which many of you have updated) as I stated in the case i opened. God, I hate this company with a passion. Stumbling, bumbling idiots.

skipatrol

I got the call from Acura just now and my VIN has been added, finally. There is hope, it will happen! They also tried to walk me through enabling HERE on your Maps settings. Apparently that has been the cause of not seeing the VIN's sometimes. Mine was already enabled so who knows. Good luck everyone. Downloading now!

mcpagano

How do you enable HERE on your Maps settings? Is that under Settings in the car or the Acura website?

skipatrol

Just open the map application. Then go to Menu in the top right corner, and scroll down to "connected features" and make sure it's enabled. Mine already was so this isn't a cure all for everyone. But she said some people had it disabled. Which it won't receive the update if it's disabled.

mcpagano

Thanks! I checked and mine was disabled. So let's see enabling it solves my problem. I'll give it a few days to connect to HERE.

skipatrol

Nice! She said if it had been off you might need to drive it around a little bit to let it connect. Best of Luck. Thought I'd pass it along.

NooYawkuh

I'll have to check that. Maybe that's why my traffic reporting sucks so bad. Although, I did the update, so it's probably enabled and the system just plain sucks.

mcpagano

I can confirm that enabling HERE in maps settings fixed my problem. I only had the car on for about 30 seconds and I just checked and now my VIN# was found. Thanks for the tip.

EFR

They also tried to walk me through enabling HERE on your Maps settings"​​​​​​

....OK...I'm still not getting it. Open the 'maps application'? I'm not sure what or where that is. On my Macbook Pro... The Acuranavi.navigation.com website has something called 'menu' in the top right corner area but when you click on it all it shows is every model of Acura made, which leads to entering your VIN and map version, which for me leads nowhere. The HERE website does not have any 'menu' in that area. I see a HERE map app for iphones and google phones, which has nothing to do with any of this. So, I'm gonna be that guy...what 'maps application', on what device..on what program? Sorryyyyyy---feelin kinda dense.

skipatrol

The maps application in your car. It's called Navigation I believe. Not on your computer.

Wander

I think they mean the built-in navigation "maps" app in the car. The setting in the menus for that app enables "information sharing" with HERE, from the car.

[edit] Jinx

EFR

Oh...got it.Well, it was 'enabled'...so, back to square one or whatever this state of perpetual is called. But thank you!

mcpagano

I have a question on the downloading. Do you download the downloader app to the USB or to your computer. I downloaded the app to my computer and right now the map is downloading to my USB. Do I need the downloading app on the USB to install the maps in the car?

kboo74656

Both go on the USB.

dweilbacher

That is not what I did.

I downloaded and installed the download software on my Windows 10 PC. Then downloaded the Maps to the USB.

mcpagano

Were you then able to download the files on the USB to the Navigation system in the car?

mcpagano

Never mind, it's updating the maps in the car. Therefore you can install the downloader app either on your computer or the USB and it will work.

Wander

That's interesting. I guess as long as the computer can access it during the download from the server to the USB drive, all is good.

When you ran the installer for the "downloader" app that you downloaded from the website, it should have prompted you for where you wanted to install the application.

But AFAIK the "downloader" app has nothing to do with loading the maps from the USB drive into the infotainment system. It just builds the map on the USB drive in whatever format the infotainment system expects.