I am sitting at the dealer now for the B16 Service. I was informed that they will be applying a “Recall” related software update that is independent of the recent 1.1.4 OTA update. Apparently is supposed to fix a number of issues, many of them “safety” related. Don’t have more details. We’ll see how it is afterwards, although to be honest, I never really had too many issues before, but I’m not a “power” infotainment user that some of you may be

 

I think the dealer is lying to you. The software update is the D.1.1.4 that they’re applying to your car.

 

No. They aren’t lying to me. You’re incorrect. It wasn’t an extensive update after all, but it was the TSB 19-050 update, which, like I said in the original post, was not the OTA 1.1.4. Acura considers it a safety issue. Thanks.

 

[ edit ] Beat me to it. TSB 19-050 is for "audio unit clock off by one hour".

That's safety related?

 

Ha. I said the same thing. Apparently they consider it to be for one reason or another. I’m sure one could debate that for days. Oh well. Regardless, just another incremental fix for things. At least Acura is making an effort to fix items, whether or not one considers it timely.

 

Hmm, as I read 19-050, it basically instructs the tech to update the software to D 1.1.4.

19-050

 

Your dealer is an idiot. Not only isn't this safety related but it certainly isn't a recall.

 

Incorrect, yes, very likely. However, he was actually a solid guy and pretty competent. I’m sure he wasn’t able to read the exact details as he was running around my vehicle with the tablet, which auto populated the suggested update, via the VIN. He didn’t pull up the TSB until after the fact when I was checking out and further questioned him about it. Like I said, oh well. He was adamant about the update being independent of the OTA. However, on the flip side, the TSB does read like it is simply requesting the generic update but the last step, #6, has the tech pull and reinsert a particular fuse. Apparently, if this is not completed, the related error/concern may persist. I wouldn’t pull the fuse myself sitting at home, drinking a beer. Thus, there is a slight difference, and therefore, the reason for the TSB. Otherwise, there would be no reason for the TSB if simply pushed OTA.

 

For all we know this may fix other safety systems that Acura doesn’t want to announce, the only way to know would be to download the update and reverse engineer it and see what was updated, anyone up for that task 😂 Good luck

 

Lol it looks like you’re incorrect. Or the dealer was. A tsb is not a recall, and the tsb you listed is basically an update to D.1.1.4.

There’s just extra steps in the end to reset the system which involve pulling the fuse because some people are still experiencing the clock off after the update.

 

They even explain that the wrong date might be stuck in memory.

 

“Lol”. Nope. They didn’t update my car with 1.1.4. I already had. They did an extra, additional effort. Yes, it wasn’t all they initially pumped it up to be. That would be an accurate claim. Furthermore, I never claimed it to be a “recall”. They did. You can argue with them about that. I advised I would provide further details when I knew more after the fact, which is exactly what I did. I was essentially posting on the fly, in the hopes that it would be something very worthwhile. We all realize now it wasn’t more than it was. So be it.

 

its the fake news phenomenon......but it’s not who you think.

*****DISCLAIMER*****

I am not responsible for any comments deemed snarky/snaky

 

I was not being snarky in my original post. I was just trying to suggest to you how the dealer could have been misleading you. You decided to be snarky and dismiss me and call me incorrect when it wasn’t. Plus, a recall is highly suspicious. Usually recalls are announced on the NHSTA website before they send notices to the owners.

Dealers are trained to make the customer feel good while doing the least amount of work possible. They’re always in it for the profit. This forum has a lot of abundant information that dealers don’t tell you.

In fact, every poster who has tried giving you correct information in this thread you dismissed as incorrect. There’s definitely a pattern here.

 

This is obnoxious and tiring. There definitely is a pattern here but I do don’t think you see it. You didn’t “suggest” that the dealer “could” be lying to me. You made a statement of assumed fact, hinting that I was being duped. Have a good day, consistently advising people of what they should know, and doing so in your “captain obvious” manner. Dealers are in it for the profit? No way!!! The forum has info available? Stop it! Ever wonder why I put the f#cking “recall” in quotes on the thread title? It was sketchy info from the word go. Clearly many didn’t pick up on that. I blatantly said I didn’t have details. I had no idea what the update consisted of at the time of the post. Just noted what they “said”, with more to come. I guess folks couldn’t wait to jump all over it. In all actuality, you didn’t really know what was going on at the time. You assumed It happened to be related to them simply pushing the 1.1.4 update. Your statement would have been correct if ALL they had to do was push the update. They didn’t (already done) and it wasn’t, which is why I stated that you were incorrect, because what they applied was the TSB, which incorporated more steps, i.e. - the fuse. Were you right about it not being a recall? Sure, I guess. Yet, I never argued it was. However, for some reason you keep noting I was wrong and that I refuse to listen to other folks. Haha or “lol”. Feel free to continue to believe that if it makes you feel better.

Turns out the “update” wasn’t the “multiple” fixes the guy was claiming at first. When I finally had the opportunity to ask for further details, I updated when I could. I noted that they applied the TSB fix, and that’s all it was. That was, and continues to be, an accurate statement.

 

Chill out......Quite a good number of dealers including service are totally clueless. I personally think most of them are full of shit but lots of sheeple suck it up......

 

👍

 

As a add to my previous post - I owned a CL and then a TL back in 1996 - 2004 the dealers and service departments at a few dealers I visited during that period were totally awesome. No BS across the board. Its like night and day compared to the present. If this continues and even gets worse and spreads in the future we are totally screwed.

 

Absolutely correct. People - and dealers - need to learn what certain terms mean.

Recall - mandated by regulators. Manufacturers must notify owners and say "bring your car in for a free fix"
TSB - notification to dealers describing a known issue and a fix. TSB's will also describe how/who to charge for out of warranty work. Those TSB's that include a free fix for out of warranty cars are referred to as "hidden warranties".
Voiding the warranty - Very little will void a warranty. Some things include odometer fraud, water damage or so many mods that it is impossible to determine if any failure is a defect or attributed to a mod. Mitsubishi voided the warranties of vehicles they found at a track meet. They noted VINs and entered them into the system.
Warranty denial due to a mod - This is what is usually the case when the dealer says "your warranty is void". These warranty denials are when a dealer believes that a mod caused or contributed to a failure.

 

Very true.....and we are on a roll now Lets not forget as well that as soon as Acura announces a TSB, Update etc, its all over this forum before most of the dealers even are aware of it, even days later.