answer or end phone call

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Old Dec 12, 2022 | 02:56 PM
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dkincaidjr's Avatar
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answer or end phone call

2023 RDX. We cannot answer or end a call with the steering wheel left toggle wheel. We can only answer or end a call using the small touch pad and selecting answer or end call. The manual says that the left toggle wheel, when pushed right will answer a call, and when pushed left will end a call. Do we have an incorrect setting?

As we know, we cannot use USB with personal music if Android Auto is turned on. We cannot figure out how to turn off Android Auto if we turned it on to check “WAZE" , then want it off to continue to listen to the USB music while driving.

Thank you.
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Old Dec 12, 2022 | 03:51 PM
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Yes, that should work. I use it all the time on my 2019. Are you seeing the prompt on the screen in the gauge cluster when you receive the call with the left and right arrows?
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Old Dec 12, 2022 | 04:35 PM
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Originally Posted by anoop
Yes, that should work. I use it all the time on my 2019. Are you seeing the prompt on the screen in the gauge cluster when you receive the call with the left and right arrows?
Thank you, but I did not understand your reply. The toggle on the left steering wheel does not work to answer or end a call.
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Old Dec 12, 2022 | 04:39 PM
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Originally Posted by dkincaidjr
Thank you, but I did not understand your reply. The toggle on the left steering wheel does not work to answer or end a call.
This video explains it with all the screens. If it doesn't work like this then you might need to visit your dealer.

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Old Dec 12, 2022 | 05:16 PM
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Thanks. I may have solved the issue, but do not know how I did it. I tried by deleting (unpairing) my wife's Samsung S10+ phone and pairing it again to the vehicle. The toggle still did not work. I then added a device (my Samsung S22+cell phone) after turning off my wife's bluetooth on her cell. The toggle would then work with my cell connected. I assumed the problem was with her phone, but I then, on the vehicle, unselected my device and selected her device. After turning on her bluetooth, her device now works with the toggle switch. I cannot explain how or why it now works with the toggle switch?? We have tested it again after the vehicle has been shut off and restarted. It still works.

Now my next problem is how to turn off Android Auto while driving. You can turn on AA while driving, but it cuts off the USB music (which I know). Apparently you cannot use USB music if AA is turned on. But once you turn on AA, I cannot turn it off while driving, so we can again listen to USB music??
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