I have a computer virus and it keeps coming up with a warning and wants me to ring a number. Like that would happen.

My question is: should I pay Dell to help me back up my computer and reset my Windows 8? Or can I try buying the upgraded version of Avast?

It is a computer I use for work and can work around it for now. Help!

 

download 360 total security and see if that snags it.

 

porn's a bitch to watch at work man lol

try safe mode but if you do not have admin rights to the machine you are gonna need to get IT help if it is a corporate machine

 

PM Stunna or Whiskers.

and STOP browsing porn on a work computer!

 

Ill remote in and fix it for free - PM me.

 

go to control panel, then programs and features (or click uninstall a program). Sort that list by date modified. Uninstall everything that was installed on the day you first got infected.

download malwarebytes here https://ninite.com/malwarebytes/

run that program it will install malwarebytes
then open malwarebytes after it installs, there will be an icon on the desktop
run the scan and after it's done hit "quarantine all" in the lower left hand corner

then reset your browser homepage and search settings, those steps vary by browser

 

The number's to Paypal.

 

^Whiskers if you get stuck just follow those instructions

 

Always run MBAM in safe mode with networking.

 

 

How can India compete with that?

 

Arranges icons by penis.

 

I work in volume.

 

Meh IME I've never found that to be necessary. It doesn't hurt, but I'm not walking him through that

 

quitter...

 

You CAN'T arrange icons by penis!!!

 

Ive tried.

 

"Ring a number..?" Are you British?

Doesn't sound familiar... What did the warning say?

 

per Stunna, am running ninite malware. So far, it has detected 90 items and counting... Fingers crossed this works...

 

Did you tell MBAM to also do a root kit scan?

 

Say WHAAAAAAAAAAAAATTTTTTTT?????????????

 

click my link brah, it'll blow your mind!

 

Here's how to reset internet explorer settings, do that after running malwarebytes

Change or reset Internet Explorer settings - Windows Help

 

Also follow these steps to see if you have a proxy server enabled and to disable it. Proxy servers are often used by malware to inject ads into websites you visit. If you're still having ads after running malwarebytes you might have a proxy server running that's injecting those ads.

 

If you want to run a root kit scan which isn't a bad idea here's the two that I use.

Eset
http://download.eset.com/special/ESETSirefefCleaner.exe

Eset is an instant scan, as soon as you run it it'll tell you immediately if you're infected. If you are click "y" to remove and then "y" to restart. If not you'll just press enter to close the program

The other is Kaspersky TDSSKiller
Downloading TDSSKiller

Download and run that, it only takes a minute to scan, if it finds any rootkits choose cure and restart.

 

IIRC, MBAM free does a rootkit scan if you tell it to.... I don't think it does by default, though.

 

Yes, I've not used it much so can't say how well it works. Running ESET and TDSSkiller have been almost 100% for me only in rare cases do I need to run ComboFix on top of that.

 

Stunna... so far so good. I did purchase the Virus protection. $25 was not that bad and I needed it... Thanks a bunch to all, esp you and Whiskers

 

Internet Explorer? Theres the 1st red flag.