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Computer trouble loves me.

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Old 09-29-2011 | 11:13 AM
  #1  
PrissyJayne's Avatar
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Three Wheelin'
 
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From: Oklahoma
Computer trouble loves me.

Anyone have any experience with recovering files that have been quaranteened or deleted by AVG Free?

The stupid program wiped out EVERYTHING on our Toshiba - including all of Brandon's pictures from his year in Honduras and all of our "favorites" bookmarks. Am I screwed?
Old 09-29-2011 | 11:20 AM
  #2  
STL+3.0CL's Avatar
Matt
 
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From: St. Louis, MO
Can you see the files in AVG's quarantine or virus vault? how do you know AVG is the culprit?
Old 09-29-2011 | 11:26 AM
  #3  
Moog-Type-S's Avatar
The sizzle in the Steak
 
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From: Southern California
Just say to AVG Free.

Say to Microsoft Security Essentials.
Old 09-29-2011 | 11:27 AM
  #4  
TeknoKing's Avatar
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best free software:

http://www.piriform.com/recuva

and one more, http://www.cgsecurity.org/wiki/PhotoRec

Last edited by TeknoKing; 09-29-2011 at 11:29 AM.
Old 09-29-2011 | 12:29 PM
  #5  
PrissyJayne's Avatar
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Three Wheelin'
 
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From: Oklahoma
Originally Posted by STL+3.0CL
Can you see the files in AVG's quarantine or virus vault? how do you know AVG is the culprit?
How do I check? I'm basically clueless about antivirus software (obviously, since everyone thinks I installed the wrong one!) And to answer your last question, I guess I don't know, actually.
Old 09-29-2011 | 12:33 PM
  #6  
#1 STUNNA's Avatar
Sanest Florida Man
 
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or maybe you have malware on there that hid all your files, very common thing they do now a days....
Old 09-29-2011 | 12:49 PM
  #7  
PrissyJayne's Avatar
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Three Wheelin'
 
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From: Oklahoma
Maybe I should just take this one to a computer repair shop.
Old 09-29-2011 | 12:59 PM
  #8  
zeta's Avatar
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From: S. Florida
Originally Posted by PrissyJayne
How do I check? I'm basically clueless about antivirus software (obviously, since everyone thinks I installed the wrong one!) And to answer your last question, I guess I don't know, actually.
Open AVG
Go up to the 'History' menu; top left corner; click.
click 'Virus Vault, it should open a window with any contents.

If you can paste a screen shot of the contents, perhaps the experts here can advise appropriately.

Last edited by zeta; 09-29-2011 at 01:01 PM.
Old 09-29-2011 | 01:07 PM
  #9  
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An antivirus would not have erased/moved your photos.. this is something else in its entirety.
Old 09-29-2011 | 01:08 PM
  #10  
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If you let Whiskers keep whatever pics he finds then I bet he would help you for free.
Old 09-29-2011 | 01:10 PM
  #11  
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Originally Posted by doopstr
If you let Whiskers keep whatever pics he finds then I bet he would help you for free.
hey may initially disappear for a few days ...new material and all.
Old 09-29-2011 | 01:12 PM
  #12  
PrissyJayne's Avatar
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Three Wheelin'
 
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From: Oklahoma
I'll keep that in mind.
Old 09-29-2011 | 03:26 PM
  #13  
Whiskers's Avatar
Go Giants
 
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From: PA
Originally Posted by #1 STUNNA
or maybe you have malware on there that hid all your files, very common thing they do now a days....
This...PM me if you want me to fix it...Ill do it for free.
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