Samsung DLP problem!
10-26-2006, 10:01 AM
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Samsung DLP problem!
So my brother and his GF come by and we were watching the World Series...and he notices a spot on my screen. To my, it looks like what ever makes the screen black (film or some sort of transparent paint) is thin in the lower center of the screen. I bought the 4 year replacement warranty, so they are coming out to try and fix it, and if they can fix it on the spot, I get a new TV.
10-26-2006, 12:52 PM
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I don't have any pics, but you can only see it if the screen is black. Its about 4" up from the bottom in the center of the screen. Its about the size of a quarter.
10-26-2006, 03:17 PM
#4
Benchwarmer
What year is the set? It's probably static smudges in between the two screens. I have the same problem with mine, it goes away in about 30 mins or if you touch it with a soft cloth.
10-26-2006, 07:08 PM
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Originally Posted by IlliNorge
What year is the set? It's probably static smudges in between the two screens. I have the same problem with mine, it goes away in about 30 mins or if you touch it with a soft cloth.
10-27-2006, 10:22 AM
#6
Benchwarmer
That sucks then. I would bet it's a piece of dust on your sphere of mirrors if not a smudge on the inside of your screen. There is a way to remove the screws and look inside from the top to see what I'm talking about, but if you're under warranty don't bother.
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10-28-2006, 10:03 AM
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I encounter the same problems with my Samsung DLP as well, but I'm not very nit picky about this stuff, so I just let it be there. Doesn't bother me much. But definitely get it checked out through warranty. Maybe I should do the same. 
10-28-2006, 05:09 PM
#9
I shoot people
hope they can fix it... (I have a DLP too... I think the same model... the one that's on a pedistal, right?) If not, get the Mitsu. DLP 1080P, that thing is SICK! (and I've never been a Mitsu. TV fan in the past)
11-06-2006, 09:01 AM
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They checked it out and said its a smudge on the inside of the screen....they ordered me a new screen assembly. I turned down the contrast 10 point and you can barely notice it. They said it takes 7 to 10 days to get the part.
11-12-2006, 06:26 PM
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They replaced the screen on saturday....and the spot is still there. Now they are replacing the entire DLP engine.....and if that doesn't fix it, I get a new TV. WTF!
11-12-2006, 07:51 PM
#13
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Originally Posted by Nicky Pass
They replaced the screen on saturday....and the spot is still there. Now they are replacing the entire DLP engine.....and if that doesn't fix it, I get a new TV. WTF!
11-12-2006, 09:46 PM
#15
Originally Posted by doopstr
I love when they make such an obvious bad diagnosis. How the hell would a smudge have developed on the inside of the screen? Last I checked TV's were sealed boxes and even my 4 year old couldn't get a peanut butter cup smeared behind the screen.
Mike
11-13-2006, 09:50 AM
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So they won't give me a new TV, but they'll replace the screen, the DLP engine and bulb. The only thing that isn't new the the back of the TV! SO...its another 7-10 days for the "possible" fix! 
11-13-2006, 09:57 AM
#17
I shoot people
I'm surprise they didn't just offer you a refurbished set... cheaper for them, -less labor
11-13-2006, 11:16 AM
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Originally Posted by is300eater
I'm surprise they didn't just offer you a refurbished set... cheaper for them, -less labor
I paid $1800 for it 1.5 years ago...the replacement is selling for $1350....I'd say that covers depreciation and is fair for an exchange.
11-13-2006, 11:30 AM
#19
Benchwarmer
Nope, light engine and install would still be less than $1350. I'm sure that's what Samsung is telling Abt.
How do you like the LCD in the bedroom? Better than the DLP?
How do you like the LCD in the bedroom? Better than the DLP?
11-13-2006, 11:49 AM
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Originally Posted by IlliNorge
Nope, light engine and install would still be less than $1350. I'm sure that's what Samsung is telling Abt.
How do you like the LCD in the bedroom? Better than the DLP?
How do you like the LCD in the bedroom? Better than the DLP?
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