Picked up my new TLX today...then dropped it off!

Thread Tools
 
Search this Thread
 
Old 10-08-2015 | 10:48 PM
  #1  
MyBlackBeauty's Avatar
Thread Starter
Instructor
 
Joined: Dec 2011
Posts: 199
Likes: 18
From: Caledon, ON
Unhappy Picked up my new TLX today...then dropped it off!

Hi guys

I picked up my new TLX SH-AWD Elite today and drove off the lot and as I got on the highway, I got a message in the MID saying "Some driver assist features cannot operate: Radar Obstructed." (Pic attached)

The shifting in stop and go traffic was annoyingly jerky.

Turned around and took it to the dealership and the technician said they haven't encountered this problem before and the technician said he took a test drive and the transmission should not be doing what it's doing. Kept the car and gave me an ILX loaner.

Great dealership and great staff. They handled everything very nicely. It's not the dealership's fault. But how do these cars make it out of the factory.

There's no timeline as to when I will get the car.

Ruined my day
Attached Thumbnails Picked up my new TLX today...then dropped it off!-20151008_175227.jpg  
Old 10-08-2015 | 11:55 PM
  #2  
2012wagon's Avatar
Safety Car
 
Joined: Dec 2014
Posts: 4,663
Likes: 833
Are you returning the car completely as in negating the purchase or just having it fixed ?

Hope it works out
Old 10-09-2015 | 12:05 AM
  #3  
MyBlackBeauty's Avatar
Thread Starter
Instructor
 
Joined: Dec 2011
Posts: 199
Likes: 18
From: Caledon, ON
Originally Posted by 2012wagon
Are you returning the car completely as in negating the purchase or just having it fixed ?

Hope it works out
They're gonna try to fix it.
Old 10-09-2015 | 08:25 AM
  #4  
gnuts's Avatar
3.5 psi
iTrader: (1)
 
Joined: Sep 2007
Posts: 4,487
Likes: 798
From: Canada
my neighbours TLX has been in many times with transmission issues among other things. He can't wait to unload it. Did you research about these issues before you purchased?
Old 10-09-2015 | 09:11 AM
  #5  
2012wagon's Avatar
Safety Car
 
Joined: Dec 2014
Posts: 4,663
Likes: 833
Originally Posted by gnuts
my neighbours TLX has been in many times with transmission issues among other things. He can't wait to unload it. Did you research about these issues before you purchased?
No lemon law ?
Old 10-09-2015 | 09:35 AM
  #6  
MyBlackBeauty's Avatar
Thread Starter
Instructor
 
Joined: Dec 2011
Posts: 199
Likes: 18
From: Caledon, ON
Originally Posted by gnuts
my neighbours TLX has been in many times with transmission issues among other things. He can't wait to unload it. Did you research about these issues before you purchased?
When my ZDX was in service, I had the TLX as a loaner for 3 days and I liked it and didn't see any of these problems.
Old 10-09-2015 | 05:32 PM
  #7  
MTD's Avatar
MTD
Racer
 
Joined: Jul 2007
Posts: 329
Likes: 111
From: Ontario
There is finally an update for the tranny software here in Canada. Its VIN based so your dealer should be able to look it up.
Old 10-09-2015 | 06:05 PM
  #8  
Flipster23's Avatar
Team Owner
iTrader: (15)
 
Joined: Oct 2008
Posts: 35,747
Likes: 2,334
That sucks. Especially right after you drove it off the lot.
The following users liked this post:
2012wagon (10-09-2015)
Old 10-09-2015 | 06:16 PM
  #9  
2012wagon's Avatar
Safety Car
 
Joined: Dec 2014
Posts: 4,663
Likes: 833
Cool

Originally Posted by Flipster23
That sucks. Especially right after you drove it off the lot.
Foreshadowing by car gods for rest of ownership .....?
Old 10-09-2015 | 06:29 PM
  #10  
MyBlackBeauty's Avatar
Thread Starter
Instructor
 
Joined: Dec 2011
Posts: 199
Likes: 18
From: Caledon, ON
Originally Posted by MTD
There is finally an update for the tranny software here in Canada. Its VIN based so your dealer should be able to look it up.
I actually asked them about the software update BEFORE I picked up the car and they said it was done. Then after the problem the technician said he applied the update and it's "better" but still jerky and that the transmission learns and will take 1000 kms before it breaks in which I hard to believe.
Old 10-09-2015 | 07:06 PM
  #11  
Ron A's Avatar
Administrator
 
Joined: Feb 2004
Posts: 16,407
Likes: 1,027
Continued in this thread https://acurazine.com/forums/fifth-g...canada-937266/
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
advan031
5G TLX Photograph Gallery
9
11-14-2015 07:44 PM
CatalinaILX
ILX
6
10-27-2015 02:56 AM
Paul2007
5G TLX Audio, Bluetooth, Electronics & Navigation
6
09-21-2015 01:38 PM
jaimbot
4G TL (2009-2014)
9
09-17-2015 09:25 AM
1Lieutenant
4G TL Problems & Fixes
2
09-10-2015 08:39 AM



Quick Reply: Picked up my new TLX today...then dropped it off!



All times are GMT -5. The time now is 12:26 PM.