9AT Hard Shift 1-2 and 2-3
#1081
Instructor
I'm going to pursue this as far as I can because I actually brought the car instead of leasing and I have huge regrets doing so. It's ridiculous how they are responding to this issue. This was my first Acura and it will be my last if there's no positive resolution.
#1082
Suzuka Master
I think they are in denial about the tranny. I also believe they are kind of stuck because replacing thousands of trannys will hurt them. Let's hope they get their own 10 speed going soon enough. They need to put the RLX 7 speed in at MMC.
#1083
Hey guys, new here. I am somewhat interested in the TLX due to the quiet ride and see quite a few 2015 certified 6 cylinder models with low miles for a nice discount. Based on the issues many are having with the 9 speed, would you guys recommend staying away?
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
#1084
Suzuka Master
Hey guys, new here. I am somewhat interested in the TLX due to the quiet ride and see quite a few 2015 certified 6 cylinder models with low miles for a nice discount. Based on the issues many are having with the 9 speed, would you guys recommend staying away?
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
I find it odd that there would be that many CPOs of the TLX though.
#1085
Cruisin'
So I got my car back on Saturday, it was in for an A1 service (which is a rip off @ $90 after coupon) and the 2-3 upshift issue. Another Service Rep called me because my Service Rep wasn't even in.. I looked at the work order and they didn't do any work regarding the transmission. The Tech "test drove" the car under "several different conditions" and determined that there was "nothing wrong" and the PCM was "up to date". I asked the Service Rep who called me, how is my PCM up to date when the last update they did was Rev 2. He said, sorry since I'm not your rep I don't know anything about your car. I would expect my Service Rep to give me a call today, but at this point, I'm done with all this bs. It is a waste of time and effort. Just going to live with it until I can trade it in for something else. This is a great car, I just need to learn how to not mind the 2-3 upshift jolt and the slow USB HDD loads
to eeman, I would suggest a long test drive that is stop and go and make sure you try all IDS modes, including Sport+ using the paddle shifters. Be sure to make the transmission change gears around 3000 rpm. No need to drive it fast or aggressively, just drive it easy and steady. Good Luck!
to eeman, I would suggest a long test drive that is stop and go and make sure you try all IDS modes, including Sport+ using the paddle shifters. Be sure to make the transmission change gears around 3000 rpm. No need to drive it fast or aggressively, just drive it easy and steady. Good Luck!
#1086
Old Man Yelling at Clouds
Hey guys, new here. I am somewhat interested in the TLX due to the quiet ride and see quite a few 2015 certified 6 cylinder models with low miles for a nice discount. Based on the issues many are having with the 9 speed, would you guys recommend staying away?
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
I'd recommend putting it into sport+ mode and manually shift 1-2-3-4 a few times. If the shifts are smooth then one problem is solved. The 2-3 shift in the earlier builds hesitates and lands hard (by comparison). The shift isn't that hard when in econ/normal/sport, but sport+ will give you an idea what to look for. See how much you notice it in the other modes. I don't know what month they may have made a switch however.
Second is spend some time on the highway and experience the behavior when you floor it, need a passing gear, etc.
Not all V6 TLX's are created equal and not all driver's expectations are created equal, so you may very well find yourself with a good find. But drive it as much as you can under a variety of conditions to make sure. For many of us, these issues didn't really become apparent until we drove the car for a while.
Do NOT let a salesman dismiss anything you are feeling as "normal" or promise that a fix is out there. That's a lie. If the car doesn't feel right to you, walk away from it and try another. Also ask the salesman to show you where you can find the manufacturing date. The later the build the better chance some of these issues might be better. Oct 14 - Feb 15 builds seem to have shifting issues that Acura refuses to address, but it would seem the cars they are selling now have at least fixed the 2-3 shift issue.
Last edited by 1Louder; 12-21-2015 at 11:02 AM.
The following users liked this post:
Stew4HD (12-21-2015)
#1087
Suzuka Master
Hey guys, new here. I am somewhat interested in the TLX due to the quiet ride and see quite a few 2015 certified 6 cylinder models with low miles for a nice discount. Based on the issues many are having with the 9 speed, would you guys recommend staying away?
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
#1088
Styl1n
Maybe someone can answer this I have a 1/14 build date loaner v6 and the shifts are buttery smooth non existent. I just started driving it around today and noticed it. Lol I don't know what to say anymore I just want my car to work. Maybe the zf are ok and a large amount of the tranny's are defective?
#1089
Maybe someone can answer this I have a 1/14 build date loaner v6 and the shifts are buttery smooth non existent. I just started driving it around today and noticed it. Lol I don't know what to say anymore I just want my car to work. Maybe the zf are ok and a large amount of the tranny's are defective?
#1090
Styl1n
#1091
Hey guys, new here. I am somewhat interested in the TLX due to the quiet ride and see quite a few 2015 certified 6 cylinder models with low miles for a nice discount. Based on the issues many are having with the 9 speed, would you guys recommend staying away?
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
I wish the accord had the quiet ride of the TLX or the TLX had the 6-speed of the accord so I wouldn't even have to ask this question. There is no perfect car I guess.
Look through this thread and you'll see how varied people's responses are to how the transmission shifts. You'll also see some people say the transmission shifts great... then a few days to a couple of weeks later, it's back to shifting poorly again. So, now if you get in the car and do a test drive, it may feel great, but 2 weeks later you'll want to set the thing on fire. lol.
I hate to disagree with my "friends-in-misery" in this thread, but I would stay away no matter how it drives on a test drive ...
![Smile](https://acurazine.com/forums/images/smilies/smile.gif)
#1092
Maybe someone can answer this I have a 1/14 build date loaner v6 and the shifts are buttery smooth non existent. I just started driving it around today and noticed it. Lol I don't know what to say anymore I just want my car to work. Maybe the zf are ok and a large amount of the tranny's are defective?
#1093
Styl1n
Who knows. Whatever the reason, Acura can't be consistent with a fix. It makes me wonder if the issue with the transmission is in some cars, but not in others, or maybe some techs/service depts. can apply the fix correctly and others can't. The 2016 I drove the other day as a loaner drove damn-near perfectly, but then who knows - maybe a month or two from now, that one will drive like crap, too. No telling.
This was a second month build car and mine was a 1/15 build, who knows this car could of had its tranny replaced.
The dealer better make my car work like this or else they will keep it until they do or buy me out into a 2016
#1094
Suzuka Master
Who knows. Whatever the reason, Acura can't be consistent with a fix. It makes me wonder if the issue with the transmission is in some cars, but not in others, or maybe some techs/service depts. can apply the fix correctly and others can't. The 2016 I drove the other day as a loaner drove damn-near perfectly, but then who knows - maybe a month or two from now, that one will drive like crap, too. No telling.
#1095
Old Man Yelling at Clouds
If I knew what I know now about the transmission, I wouldn't buy the car, and I definitely wouldn't buy it used. I bought it back in August 2014, btw.
Look through this thread and you'll see how varied people's responses are to how the transmission shifts. You'll also see some people say the transmission shifts great... then a few days to a couple of weeks later, it's back to shifting poorly again. So, now if you get in the car and do a test drive, it may feel great, but 2 weeks later you'll want to set the thing on fire. lol.
I hate to disagree with my "friends-in-misery" in this thread, but I would stay away no matter how it drives on a test drive ...![Smile](https://acurazine.com/forums/images/smilies/smile.gif)
Look through this thread and you'll see how varied people's responses are to how the transmission shifts. You'll also see some people say the transmission shifts great... then a few days to a couple of weeks later, it's back to shifting poorly again. So, now if you get in the car and do a test drive, it may feel great, but 2 weeks later you'll want to set the thing on fire. lol.
I hate to disagree with my "friends-in-misery" in this thread, but I would stay away no matter how it drives on a test drive ...
![Smile](https://acurazine.com/forums/images/smilies/smile.gif)
Maybe it's the fact the transmission tries to "learn" that makes it change behavior. Funny how after an idle relearn things seem to be fine, then get worse as you drive it. Although I'll say after my second relearn it only lasted a day before I was back - worse than before I brought it in. This whole learning thing may be the aspect that makes the transmission unpredictable (a bad transmission that tries to learn just becomes worse IMO).
But having said all that, just another reason why I would have avoided this car. If anyone had their mind set on a TLX, hold out for a 2016 and test drive the heck out of it. Or just get something else. For that kind of money there are a lot of very good choices who's transmissions actually work.
Last edited by 1Louder; 12-22-2015 at 07:55 PM.
#1096
Three Wheelin'
But having said all that, just another reason why I would have avoided this car. If anyone had their mind set on a TLX, hold out for a 2016 and test drive the heck out of it. Or just get something else. For that kind of money there are a lot of very good choices who's transmissions actually work.
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weather (12-23-2015)
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Maklbc (12-23-2015)
#1098
Instructor
KeithL, My date is 7/14 and the 2-3 is a little rough but is actually better in Sport+. Since some people have had more problems after updates I'm going to keep quiet unless it gets worse. Overall love the car.
#1099
My friend that is a service advisor for Goodson Acura told me that regional is aware of the issues and is working hard on a new update that should fix the issue. He said it should be release early next year. He also has a TLX and is pressing hard for this.
#1100
Looks like there is a new MDX 9AT Software Update:
https://acurazine.com/forums/3g-mdx-.../#post15639835
Maybe something for TLX soon?
https://acurazine.com/forums/3g-mdx-.../#post15639835
Maybe something for TLX soon?
#1105
This thread is exactly the reason I won't get one. I have been following it closely hoping that Acura would fix the problem. I really hope they figure something out for everyone that is having the issue. I hope the 2016 is the solution and look forward to hearing from more members when they start logging the miles.
#1106
Is the future update for 6 or the I4 as well?
#1107
Instructor
![Why Me](https://acurazine.com/forums/images/smilies/whyme.gif)
#1108
Old Man Yelling at Clouds
Surprised that the MDX is getting a fix - I drove a 15 Tech as a service loaner for my last service call - the shifting was very adequate. I'm curious what needed fixing.
#1109
Registered Abuser of VTEC
It doesn't have the 2->3 shift bump, the delay from R->D, or the hesitation coming out of a parking lot like the 2015 I first tested did. Nor does it have any surging issues. All that is gone.
Those of you with a 2015 problematic transmission (or is it the TCM itself?) should really push for Acura to replace it with the 2016 variant, because SOMETHING is different and the car is an absolute pleasure to drive. They need to do right by you guys who have a faulty transmission. If they try and claim that it's working normally, a back-to-back ride in a 2016 will prove otherwise.
#1111
I'm not sure it's for both 6 and 4. I have a V6 and so does my friend. Hope both gets fixed overall. Already talk to my lady and we both decided if this doesn't get fix in a month or two were going to trade it in for the new Lexus RX.
#1112
#1113
Brought my 15 TLX SH-AWD in to the dealer for the software update as recommended by the service advisor. I figure most of the service advisors will be frank with you if you approach them properly, so I just casually mentioned that I'm starting to think I should have bought a 2016 model. I wanted to see his reaction which was a pretty quick and firm...."wouldn't matter."
He said that the same issues are happening with the 2016's as well and Acura and the tranny manufacturer are continuing to work on software updates. He told me they are receiving new updates "weekly" and the dealership management is well aware of the situation.
So...I know some on the forum have said that they've been told that the 2016's have updated hardware. Some have reported getting new transmissions. I can only report what I was told...which could be bullshit...that the issue is 100% software related and Acura is not authorizing any warranty replacements of hardware to fix the problem. "It is what it is" is what I was told.
So, my vehicle only had a very slight rough shift from 2 to 3 anyway, and it's not a big deal to me, but starting to wonder what the impact on resale value could be in 4 or 5 years if this doesn't get addressed beyond where it is now. I'm still not at the point of buyer's remorse, as I would have paid considerably more for an Infiniti or Audi or BMW, but I wonder if this car isn't a bit of a problem child.
He said that the same issues are happening with the 2016's as well and Acura and the tranny manufacturer are continuing to work on software updates. He told me they are receiving new updates "weekly" and the dealership management is well aware of the situation.
So...I know some on the forum have said that they've been told that the 2016's have updated hardware. Some have reported getting new transmissions. I can only report what I was told...which could be bullshit...that the issue is 100% software related and Acura is not authorizing any warranty replacements of hardware to fix the problem. "It is what it is" is what I was told.
So, my vehicle only had a very slight rough shift from 2 to 3 anyway, and it's not a big deal to me, but starting to wonder what the impact on resale value could be in 4 or 5 years if this doesn't get addressed beyond where it is now. I'm still not at the point of buyer's remorse, as I would have paid considerably more for an Infiniti or Audi or BMW, but I wonder if this car isn't a bit of a problem child.
#1114
Registered Abuser of VTEC
I wanted to see his reaction which was a pretty quick and firm...."wouldn't matter."
He said that the same issues are happening with the 2016's as well and Acura and the tranny manufacturer are continuing to work on software updates. He told me they are receiving new updates "weekly" and the dealership management is well aware of the situation.
I can only report what I was told...which could be bullshit...that the issue is 100% software related and Acura is not authorizing any warranty replacements of hardware to fix the problem. "It is what it is" is what I was told.
He said that the same issues are happening with the 2016's as well and Acura and the tranny manufacturer are continuing to work on software updates. He told me they are receiving new updates "weekly" and the dealership management is well aware of the situation.
I can only report what I was told...which could be bullshit...that the issue is 100% software related and Acura is not authorizing any warranty replacements of hardware to fix the problem. "It is what it is" is what I was told.
#1115
Old Man Yelling at Clouds
Brought my 15 TLX SH-AWD in to the dealer for the software update as recommended by the service advisor. I figure most of the service advisors will be frank with you if you approach them properly, so I just casually mentioned that I'm starting to think I should have bought a 2016 model. I wanted to see his reaction which was a pretty quick and firm...."wouldn't matter."
He said that the same issues are happening with the 2016's as well and Acura and the tranny manufacturer are continuing to work on software updates. He told me they are receiving new updates "weekly" and the dealership management is well aware of the situation.
So...I know some on the forum have said that they've been told that the 2016's have updated hardware. Some have reported getting new transmissions. I can only report what I was told...which could be bullshit...that the issue is 100% software related and Acura is not authorizing any warranty replacements of hardware to fix the problem. "It is what it is" is what I was told.
So, my vehicle only had a very slight rough shift from 2 to 3 anyway, and it's not a big deal to me, but starting to wonder what the impact on resale value could be in 4 or 5 years if this doesn't get addressed beyond where it is now. I'm still not at the point of buyer's remorse, as I would have paid considerably more for an Infiniti or Audi or BMW, but I wonder if this car isn't a bit of a problem child.
He said that the same issues are happening with the 2016's as well and Acura and the tranny manufacturer are continuing to work on software updates. He told me they are receiving new updates "weekly" and the dealership management is well aware of the situation.
So...I know some on the forum have said that they've been told that the 2016's have updated hardware. Some have reported getting new transmissions. I can only report what I was told...which could be bullshit...that the issue is 100% software related and Acura is not authorizing any warranty replacements of hardware to fix the problem. "It is what it is" is what I was told.
So, my vehicle only had a very slight rough shift from 2 to 3 anyway, and it's not a big deal to me, but starting to wonder what the impact on resale value could be in 4 or 5 years if this doesn't get addressed beyond where it is now. I'm still not at the point of buyer's remorse, as I would have paid considerably more for an Infiniti or Audi or BMW, but I wonder if this car isn't a bit of a problem child.
I also question the assertion that this is 100% software related. So far, this issue is now about 14 months old. A capable team could re-write the transmission controller software in it's entirety in that time, never mind the fact that this problem is isolated to no more than the first two shifts at very specific RPM ranges. They got enough data of my car alone to know what the problem is.
IMO, they don't know how to fix it or more likely the hardware is preventing them from fixing it. I think your service advisor is just telling you a story that is designed to prevent you from returning if the issue starts to bother you.
And resale value has already been impacted. I tried to trade out of my lease recently and I was $4K under water (after 10 months and only 8K miles). What they wanted to give me in trade was only $4K over the residual value (based on a May 2018 trade in).
Not trying to talk you out of liking the car. Believe my I WANT to like this car. I really do. So much about it worth liking. But the transmission, combined with how Acura has handled the issue has really ruined it for me. Right now I wish I would have paid more for the BMW.
Last edited by 1Louder; 12-24-2015 at 04:06 PM.
#1116
I really don't understand how it couldn't be a hardware issue. If it's just a software issue, then everyone would be experiencing it with the same software. Instead, everyone seems to be experiencing something different. Some cars seem to exhibit no problems (unless they eventually will) and some cars do exhibit issues. How can this happen with the same software? It has to, at least in part, be something different or wrong with the hardware.
#1117
Instructor
I really don't understand how it couldn't be a hardware issue. If it's just a software issue, then everyone would be experiencing it with the same software. Instead, everyone seems to be experiencing something different. Some cars seem to exhibit no problems (unless they eventually will) and some cars do exhibit issues. How can this happen with the same software? It has to, at least in part, be something different or wrong with the hardware.
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KeithL (12-26-2015)
#1119
Old Man Yelling at Clouds
I really don't understand how it couldn't be a hardware issue. If it's just a software issue, then everyone would be experiencing it with the same software. Instead, everyone seems to be experiencing something different. Some cars seem to exhibit no problems (unless they eventually will) and some cars do exhibit issues. How can this happen with the same software? It has to, at least in part, be something different or wrong with the hardware.
I personally think all V6 TLX's are prone to this issue. They have to be actually - the same hardware and the same software would create the conditions needed for this issue to be present in every single car. I don't think silence from a majority of owners means there is no issue, I think the silence is due to:
a) They don't notice it or don't recognize it as an issue. Not all drivers will pick up on the different shifting behavior. I can't imaging my parents driving this car and noticing anything.
b) Even if they did notice it, most drivers don't think to look things like this up. It's really a small percentage of car owners who would participate in a forum like this.
c) Most people just aren't into their cars - they are a means of transportation. Even with cars in this category you are going to get a lot of owners who will just be oblivious to some defects even if they are glaring.
I don't think this is a "only some cars have the problem" kind of issue. I think this is "only some drivers will notice and care enough to complain about it" kind of issue.
#1120
Suzuka Master
Well, everyone's initial conditions are slightly different. Software systems like this are complicated and behave accordingly. The theory that software always does the same thing is correct, but naive. It only does the same thing when the initial conditions are exactly the same.