Database version blank

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Old Aug 24, 2020 | 06:14 PM
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Database version blank

Hey everyone,

Was looking to get my database info for my head unit but the info just displays a "-", does anyone know how to get this info another way? The dealer would love to charge me their diagnostic fee to find it but I don't want to spend $150 for a number lol

​​​I wanted to order the navigation update

Last edited by aleo12; Aug 24, 2020 at 06:20 PM.
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Old Aug 24, 2020 | 07:18 PM
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Instructions are found at the link below.

https://acuranavi.navigation.com/home/en_US/AcuraNA/USD

After entering your year and model, see the Product Information section.

After step 2, you need to move the interface dial to the right to display the Other tab.
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Old Aug 24, 2020 | 07:46 PM
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Originally Posted by EE4Life
Instructions are found at the link below.

https://acuranavi.navigation.com/home/en_US/AcuraNA/USD

After entering your year and model, see the Product Information section.

After step 2, you need to move the interface dial to the right to display the Other tab.
That's exactly the steps I followed, unfortunately on my display the database version is blank

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Old Aug 25, 2020 | 01:19 PM
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I've had to enter the software version every time I've ordered the update.
It will not accept my database version number event though that's was it asks for.
In your case it 2.11

You're in luck. Updates are on sale for $99 and free shipping.

Last edited by Reorge; Aug 25, 2020 at 01:23 PM.
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Old Aug 28, 2020 | 11:13 PM
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Originally Posted by Reorge
I've had to enter the software version every time I've ordered the update.
It will not accept my database version number event though that's was it asks for.
In your case it 2.11

You're in luck. Updates are on sale for $99 and free shipping.
Worked like a charm with this advice! Everything is now updated with the 2020 maps


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Old Jan 10, 2021 | 03:39 PM
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Normally at the end of the year, they offer a discount of $49.99 or $99.99. Did they not do it this year or did I miss the boat?


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Old Jan 11, 2021 | 12:56 AM
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The last few years the updates didn't go on sale until about May or June; for $99
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Old Jan 11, 2021 | 03:30 PM
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I just was checking out the update DVD in Canada and I noticed a 'NOTE':

https://hondanavi.navigation.com/pro...US/AcuraNA/CAD

Looks like 2021 is the last year for it. I may actually order mine this year....
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Old Mar 8, 2021 | 05:23 AM
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how exaclty is this update done? is it a DVD, or does it DL ?
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Old Mar 12, 2021 | 11:42 AM
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It's done via DVD.
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