muadib

I'm having trouble with my brakes vibrating when I use them. My dealer said the problem isn't covered under waranty, and that I should wait until I need new pads to fix the problem. He said this over the phone, and it didn't sit well with me, so I look here to see if anyone else if having the same issue. Sure enough, I find a thead that leads me to this link:

http://www-odi.nhtsa.dot.gov/cars/pr...callsearch.cfm

Sure as crap, there's a TSB for this issue. Are TSB's fixed for free?? Is there any sites that we can get the full details of the TSB's?

Donte99TL

Your dealer is stupid. It's covered under the warranty.

Adobeman

TSBs don't apply to all cars all the time. Many times there is a serial number range. If your car is in that range and you can demonstrate the problem to the dealer then you are in a better position to have it done.

Also, brake wear is often covered under a different "wearable items" warranty. (Often, for example they are 12mo/12Kmi) I'd have to check the docs that came with the car to see what the Acura term for that is and what the specifics are. Check your manuals and warranty booklets and you should find something.

If the age and mileage of your car are beyond that point then you will have to rely on good will. If you are still within the range AND the TSB really applies to your car then press the dealer and involve the regional Acura reps is it comes to that.

But first try and remember if you really smoked the brakes early on an just warped a rotor. If you did then just keep that to yourself....

empathy

go get him saying that it's not covered under warranty in writing. then, go drive into a tree and then sue the dealership. blame it on brake failure that the dealer wasnt willing to fix it.

Hybrid

Your car will never be the same, you may be paralyzed, but you'll get back at the dealer? LOL

empathy

with the money you will get from the lawsuit, you dont have to worry about driving a TL again :P

brich2929

Hey, maybe then you can move up to the RL!!!!!!!!!!!!!!

BUD001

just show them the bulletin..... if not, go to another dealer and lodge a complaint against the dealer via Acura North America corp. office.

muadib

I hear you, but I shouldn't have to show them the bulletin, they should already have it! I'll see what happens next week, but I think I see a call to Acura North America in my future.

Road Rage

adobeman is right - almost always, a decent Acura dealer will cover this under the 12k customer sat warranty period.

Of course, it depends on what caused the problem.

1) Most rotor warpage on new cars is from people riding the pedal, or from over tightened or inconsistently tightened lug nuts yanking on the rotor hat. Modern rotors strike a balance between fuel economy, and long-life. Acura uses high quality steel, whereas cheapies like Ford make tissue-thin rotors and hope their owners do not notice (I had bad experiences with my old SHO).

2) Acura recommends that the rotor turning be done on the car, and so do I - as long as the wheel bearings are not defective (or worn on an older car), this will almost always result in a good result.

3) Since quality aftermarket rotors are available aftermarket, I always replace (and resirface myself) them when I do even a pad change or swap on any of my "good cars".

SamiaM68

TSB's are different from recall's in that the problem listed in the TSB doesn't affect enough vehicles to warrant a recall. If your vehicle is still under the factory warranty than a TSB affecting your VIN range is covered.

Using your example, I had the rotors resufraced twice on my 04' TSX under warranty before I traded up to the TL...

Hope this helps!

empathy

from my experience, warped rotors happen when there wasnt a good install of the brake system or the brakes werent given time to cool down and the car was parked with the rotors HOT. this happens to a lot of road raced cars. they park with their e-brake up and their rear rotors tend to warp cause of this issue.

Oswald Vater

I'm not sure what the policy is on this and whether the manufacturer or dealer determines how its handled but we used to have an early-build 96 Caravan that had numerous problems corrected by TSB's. I took it back to the dealer with a list printed from NHTSA's site and said I wanted them fixed as warranty issues and they did them all for free. It can't hurt to try the same thing with your dealer.

muadib

Very good idea, thanks!!!

Neorick

Your Dealer is a cheap bastard. I have the same issue and the dealer took care of it. See Attached Link:

https://acurazine.com/forums/showthr...=117675&page=1

muadib

How many mile did you have when you went in for service?