Nav System is not working. Msg states Hard Drive must be reformatted, See Dealer. This happened about a year ago and system recovered and continued to work. Do I have to take it back to the dealer or is there something I can do to fix the problem. The last time I contacted the dealer they wanted $400 to fix it. This seems a bit price. Any suggestions appreciated.

 

Sounds ugly. But what does it mean by hard drive? Is there a hard drive in the unit as well as the DVD? I always assumed the boot-up system was just a bunch of chips.

 

Try going to ebay and purchasing a new hard drive there, it’s cheap, easy and you’ll get the most up to date map for your region.

 

ronvanr

Thanks very much for the info on NavSys hard drive. I'll surely give it a try.

TedH

 

Isn't your Nav system under warranty?

 

Mine says the same thing...I got a new drive and it didnt do anything!!! I am talking to someone about this now - he is trying to get some inside info on these systems since Acura isnt supporting them anymore at all - if you ask me. I have been to countless dealers and none of them no a damn thing about it - pisses me off.

 

Your 04TL or 99TL?

 

I posted a msg on 3/26/2004 about problem ie msg stating the hard drive had to be taken to the dealer to be reformatted. I was concerned about the various price quotes from dealerships to fix the problem. I would like to thank those who responded with some good advice.

The bottom line is that I took it to the dealership ( Crown Acura, Clearwater, Fl) and they reformatted the disk in less than 30 minutes and it's up and running again. The cost was 75.00 plus tax. What a relief. When this same problem had ocurred about a year ago a dealer in Ft Myers, Fl wanted $400 to fix it. The system corrected itself and was good for the next year. This time I checked the parts dept on a price for new hard drive....$1300.

I use the Nav System for my work and it is a real time saver. However, I think some dealerships will put a real squeeze on your wallet it you have any problems. It pays to shop around. I still don't know what caused the problem and would be interested to know if a non dealer tech could correct the problem or if Acura puts out a manual which would allow you to fix it.

 

Nav System Problems
Just to let you know that I took the 99TL into the dealership and they reformatted the hard drive at a cost of $75 which I consider fair. I hope you can resolve your problems.

TedH