I'm a new member of this forum and I'm having a problem. I have "subscribed" to several threads to receive emails when new post are made. For some reason, I have not received a single email. I checked my profile to make sure my email address was correct and it is. I also checked all the boxes saying I want to receive emails from the forum. When I subscribe to a thread, I usually select the Instant Notification Box.... Am I missing something here ?? Any help would be appreciated !

 

hmmmm. let me reply to this and check your email.

 

It doesn't work for me either and I have selected the proper preferences as well..?

 

Shouldnt it give you instant notification only when the first person posts after the last time you looked at it? and then it shouldnt notify you until you look at that thread again?

Also make sure that your logged on at all times when viewing.

Im not sure if this is right, im just trying to help out.

 

Pretty sure that you're correct.

All of the above is true in my case and it still won't notify me. I don't get PM notifications either.

 

Thanks for trying but...STILL no email notification..... I am a member of two other forums that use this same setup and I'm familiar with how it's supposed to work. Anytime there is a post made to a thread you subscribe to, you get an email. For every post there should be an email notification. Looks like I'm not the only one having this problem....Any moderators here that can look into this problem ??

 

Can anyone help with this problem ? Moderators ?

 

i have this problem too.
i subcribe to other threads and get no notification that others have posted.

however, for some reason all i keep getting is the "acura racing pedals group buy" notification which i have unsubcribed like 4 times already.

 

Check
Your Account
Edit Options
Default Thread Subscription Mode
and change it to how ever you want to be notified

 

I'm going to try and get Admin help for you.

 

I looked at your profile and everything looks fine.

I don't know why you, and others, aren't getting your notifications, but sometimes it has something to do with email settings and spam screening. Do you get notifications for PM's?

Ggesq has posted this in the moderator's forum so we'll have to let astro try to find out what's wrong, since he knows a lot more about this than any of us.

Please reply here about the PM notification, since if you're getting that you should be getting subscription notifications also.

 

Astro said emails have been hit or miss lately, but he is working on a solution and it should be done soon.

I just noticed I haven't been getting subscription notices either so I guess it's something we'll have to live with until things get upgraded.

 

Thanks for jumping on this Ron.....I do not get PM notifications in my email either...I have not received a single email from Acurazine since I became a member...Although I do get PM notifications when I sign on to the site.

 

Ditto for me. Thanks for helping us out.

 

Hmm...it works fine for me.

It seems like I get them after midnight everynight. Whenever anyone adds to the thread, I will get a summary the next day via email. For example, with this thread if 4 people post after me, the email will say, "There have been 4 posts since...The last poster was steve9207" etc. Then, you can scroll down and read the new posts within your email.

I use Yahoo email for my notices, then I check them on my cell phone and read the most recent posts....yeah I'm way too obsessed with AZ, haha.

 

Still waiting for a fix .....

 

Still waiting for a fix .....

 

The powers that be believe that since you have an AOL account for your contact email- AOL immediately kicks us out thinking that we are spamming. Admin is going to try and touch base with AOL to allow us access. In the meantime, I suggest changing your email to a non-AOL account and see what happens.

Ron could probably explain this a hell of a lot more better than I can but this is what I gather from reading what admin has said thus far.

 

I have been keeping an eye on my spam folder and haven't been getting anything in there either. AOL sucks......

 

FWIW: The issue is most often due to the server sending the mail (in this case, the one that is sending out the AZ mails) not adhering to very strict standards for Internet e-mail. AOL has adopted a few rules that will flat-out block an inbound message from a server that does not completely conform the basic Internet standards.

If a message is blocked as described above, it is not delivered AT ALL. Not delivered = no chance to be in a SPAM folder.

Typically, the way to correct it is to make a few minor adjustments on the server side. I've dealt with this before - if the moderator has access to the server itself, contact me direct... I very well may be able to help.

 

From my understanding the problem lies on the "AOL" side. It seems that members (from the past) marked any mail from Acurazine as spam so AOL automatically blocks us from sending mail????

But then again, I could be completely wrong....

 

I do use AOL for mail as well. I wonder if I could add the email address from Acurazine to my address book to ensure that it goes thru?

What email address do the messages from Acurazine come from?

 

hey guys - yeah I know nothing about AOL, AOL sucks in general haha but anyway, is there an accepted E-mail addresses/accepted senders list that will ensure that you receive ALL e-mails from this sender?

has anyone checked in the AOL config on their GUIs?

 

LOL Yep they do suck but I have had it for 11+years and now it's free so why not.

Either way can someone give me the Acurazine address that emails come from since I have never gotten an email from AZ ever since I have signed up?

 

I personally use my hotmail account to get emails from AZ- hasn't failed yet.

 

Maybe... In order to fix the problem, it must first be understood. To understand, someone would need access to the mail logs of the server that sends these notify messages (and possibly even admin type of access to up the debugging level).

Many of AOL's message blocks will provide the "sender" (which, in the case of these notifies, is not a real person) with a return message that says "Your message couldn't be delivered, follow this link to understand why". If we can get that error, we'll be on the path to resolution...

 

I agree with this statement..... I am a memeber of another forum that uses this exact set-up by VBulletin. I have never had a problem getting notifications from that forum and all my settings are identical on each board.

 

Well I just signed up a yahoo email account and listed that on AZ as my email address and I have already gotten an email from AZ.

I wish AOL emails would go thru but I like AZ enough to make the change for this forum. lol

 

Could you please post the address that the AZ mail came from ? This may help others. Thanks !

 

When I got the email change reply email it came from support@acurazine.com

Hope this helps!

 

As I've already said... It's the SERVER that's sending the mail that is making the AOL server mad. All that the FROM address does for us is to know whose mailbox we could possibly find the failure message in.

Can you even BEGIN to imagine how many e-mails land in that mailbox every day? We need the assistance of a system administrator to find the error, and that person would also be likely to have the power to be able to make the necessary changes to fix it.

 

Did you read post #18?

 

Who is the System Administrator of THIS forum ? Can someone alert them to this thread ??

 

Who is the System Administrator of THIS forum ? Can someone alert them to this thread ??

 

https://acurazine.com/forums/showpos...1&postcount=12.

:ibthelock:

 

Here's your answers... like them or not.

I already did go through the logs... weeks ago. I posted the info in the private Admin area only. The moderators reported this issue awhile back... the MODs on this site do an excellent job.

Honestly why are you using AOL in the 1st place? To put it short and sweet they suck. (I elaborate on this below a bit more as to why for e-mail they stink)

AOL has blocked us... AOL has blocked us many times in the past. This isn't the 1st time.

The *only* reason we're blocked from AOL is because other AOL users signed up for email notifications from us. Then when they got sick of them they marked us as spam instead of just going into their preferences on the forums and shutting off e-mail notifications. After we hit the AOL marked spam threshold they blacklisted us as a mass emailer. So you can blame the problem on other AOL lusers.

here's your logs... (i blocked out the persons actual email address that was given to me to search for) note the "stat=Service unavailable"


what happens when the AZ servers make a port 25 SMTP connection to AOL

Surf to the URL you see in the output above this sentence...
here: http://postmaster.info.aol.com/errors/554rtrsc.html
I don't have the time and patience to keep calling AOL because some other AOL users decided to mark us as spam... Perhaps use a e-mail provider with a better filtering service like gmail.


However feel free to call AOL and request that we be removed. Do a DNS lookup www.acurazine.com give them both of the IPs you see. I've done it 3 or 4 times in the past 3 years I don't have the patience for it anymore. Especially since there are *good* free e-mail providers like gmail available. Why people continue to use services like AOL is beyond me since they lock you in to the service... no IMAP, no POP3, can't forward e-mail to a new email address if you decide to change to one. There isn't even a good migration path to leave AOL mail if you have a huge contact list and email collection.

Anyway calling them now won't buy you much; we are moving to new servers soon and it'll only be a matter of time before they too get blacklisted. Might want to wait until that happens then spend the effort contacting AOL. Our IP addresses will be changing when me move to new servers.

 

I am an Administrator, but I definitely am not the System Administrator, and know very little about computers past what I have taught myself on my own computer.

The guy who knows posted immediately above me and answered your questions. I was going to say what he did but I didn't know how to so I deferred to the expert.

I was also going to say the same thing he said about email accounts, which is why don't you get a gmail account for Acurazine? If you don't want to use it for anything else that's fine, but at least you will get your notifications. You used to need a referral for gmail but now anyone can get it. Just google gmail and go from there.

The statement I made in the link above turned out to be untrue because it seems that somehow my subscription to one of the two threads I subscribe to, the more active one, which is the Traders Feedback List, got deleted. As soon as I resubscribed, my notifications started againj ust like they always have with my gmail account.

As far as I know, I have never failed to receive notifications for PM's, which is important to me because I try to answer any I receive as quickly as possible.

 

Thank you SIGGY and RON A.... You guys have done your homework. I really appreciate your efforts.