Am I the only one not to get the new update. I’m curious if I’m the only one? I have contacted Acura Clint services, but they just kicked up up another level. Still waiting to hear back!

 

Maybe the poll should have US & Canada options. Seems like Canadians are possibly different group getting updates later.

Or I don't know, maybe it's based on the model year of the car, or something else.

I got mine earlier this week. 2020 Tech, purchased in October 2019. White, with all-weather floormats (maybe that's the difference?)

 

Mine is a 2019 Advance and was purchased right after they came out in July 2018 in the US.

 

This information would be much more useful in determining why you didn't get the update already.

For example I didn't get access to the last update for a full month after it was released in the US. Was that because I am Canadian, or was that because Acura wanted to look after the 2019 owners before moving on to the 2020 owners. I also understand that the countries are subdivided into regions ( South-East, Pacific, etc.) which could release the update at various times to prevent overloading the software servers.

 

Not yet in canada 19 aspec.

 

My theory is that they send the update to the US first to make up for the fact that only Canadians can get folding mirrors.

 

No updates here. In Sacramento, CA.

 

2019 plat elite in Vancouver, BC
no update yet

 

Yeah, the PC in the back office gets a little cranky if you ask it to do something.

 

That's strange, we picked up our 2020 RDX the second week of Oct. and I noticed the update message on the screen Monday morning. Acura also sent an email yesterday morning letting me know an update was available.

 

2020 A-spec Canada. I refresh hoping for it. Theres people here who have waited forever for this. So I'm not goin to complain just yet

 

2019 ASPEC in Canada and no update as of yet.

 

Recently upgraded my 2018 RDX Elite for a 2020 RDX A-Spec, love it but still waiting for Android Auto.

 

I got the email one day after it showed up on the screen as being available.

Looks like a slow roll out for sure.

 

Upon further reflection.....folding mirror = no updates for Canucks, eh?

 

What email? I don't get any emails. Ever. Not from the owner's site, no messages there, not from AcuraLink, etc. I get spam from local dealers, that's it. Who sends you emails about updates?

I'm still on 1.1.2. Never been able to get an update over wifi or OTA (which is always grayed out anyway). The USB method doesn't work for me either. It's not like I live in the middle of Wyoming or Saskatchewan. Something's wrong and I don't think it's me. I'm going in for my A1 service next week so I'll see.

 

here is the address that sent it to me

Acura@emails.acura.com





To me, it sounds like you are not hooked up in Acura’s systems.

 

Same. I got car around Sept, but it showed update. I click on it, and it says no update. Then I try again and it says it's up to date.

 

The false update notification is an item that is listed as fixed in the update. Are you in Canada? I bet Canadians will get this update in the next 3 weeks, as has been the history.

 

Yeah, I dunno. I have an account at the Owner's Site, I have an active subscription to the AcuraLink app, so I don't know what else there needs to be. Maybe the stealer was supposed to do something else when I bought the car but I'll be there next week.

I don't like missing out on all the fun.

 

Same situation. I am completely plugged in with Acura, but never get these update emails. (luckily my car updated on its own and I just started it up to it asking if I wanted to install) but I want to get on the list so I get notices. I too feel like the dealer did not send in my info...

 

Maybe depending on your vin number there is a different version ?

 

This is the same email and instructions I got but for some reason when I checked the car after the update, AA was already showing in the display homepage. We still haven't tried it because we've never had AA and we need to order a cable and install the app on our phones.

Important: After the software is updated, the Android Auto™ app will not show up on your homepage by default. It must be added manually. Instructions below:

 

To get the e-mail notifications, I think you need to have a registered account at owners.acura.com. And I think your dealer salesperson should have set that up for you during delivery, but AFAIK you can DIY.

https://owners.acura.com/login?ReturnURL=/account

There is a "communication preferences" page where you can select what kind of notifications you wish to receive.

If you got the e-mail, there is a convenient link to a personal settings page.

"You have received this email because you signed up to receive information from Acura. To update your communication preferences or to opt out of future promotional email from Acura," xxxxxx

 

I hope so.... Canadians got their updates today. Still waiting on mine. I might bring it into the dealer next week if I don't get updates by this veterans day weekend.

 

The canadian update might be slightly different. There are some small differences between US and canadian models

 

Yeah, for example, there's a setting for how you want the folding mirrors to operate (auto, manual, etc.). But it could still be the same software image and it's just handled by hardware detection. If you do the 3-finger-salute, there's hardware detection diagnostic.

 

Canadian, Toronto, 2020 rdx. Got my update today, OTA (not hooked up to wifi or usb). Seems to have worked as "Android Auto" is now in my list of apps. I haven't tried it yet tho.

 

Toronto area, I got my update this morning. Looking forward to trying it on my drive tonight.

 

OOPS!! I actually did receive the email on the 5th. My Thunderbird client wasn't logged in to that account. I was wondering what happened to all the spam.

So apparently, I'm as connected as I need to be. I just wonder if I'm not doing something stupidly obvious in order to get updates. I don't think so.

 

I got the same email, but still no updates.

 

Go to system updates and look around in the menu and check for settings. I think you need to specifically allow wireless, or at least make sure it is not ‘off’.

 

I tried that too. I even reset the navi system to factory default settings. Still no updates. Hmm.... not sure how much I want to rush this. I submitted a ticket to Acura and will wait. Worse come to worse, I'll wait till my first oil change to bring it up at the dealer