Consumer Reports2023 Reliability Survey

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Old Nov 29, 2023 | 04:57 PM
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Consumer Reports2023 Reliability Survey

While the survey covers each companies total product line it is interesting to see the results. Whether or not I agree with their surveys, is not important only that it is an indication of overall reliability.
“This time around, Consumer Reports included 30 brands in its annual reliability survey, and out of that group, Ford ranked 22nd with a score of 40 out of 100 possible points. That ranks it behind Lexus (79), Toyota (76), Mini (71), Acura (70), Honda (70), Subaru (69), Mazda (67), Porsche (66), BMW (64), Kia (61), Hyundai (56), Buick (55), Infiniti (53), Tesla (48), Ram (46), Cadillac (45), Nissan (45), Genesis (44), Audi (43), Chevy (43), and Dodge (42), as well as ahead of Lincoln (38), GMC (36), Volvo (28), Jeep (26), Volkswagen (26), Rivian (24), Mercedes-Benz (23), and Chrysler (18)”.
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Old Nov 29, 2023 | 05:20 PM
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Originally Posted by amcobra
While the survey covers each companies total product line it is interesting to see the results. Whether or not I agree with their surveys, is not important only that it is an indication of overall reliability.
“This time around, Consumer Reports included 30 brands in its annual reliability survey, and out of that group, Ford ranked 22nd with a score of 40 out of 100 possible points. That ranks it behind Lexus (79), Toyota (76), Mini (71), Acura (70), Honda (70), Subaru (69), Mazda (67), Porsche (66), BMW (64), Kia (61), Hyundai (56), Buick (55), Infiniti (53), Tesla (48), Ram (46), Cadillac (45), Nissan (45), Genesis (44), Audi (43), Chevy (43), and Dodge (42), as well as ahead of Lincoln (38), GMC (36), Volvo (28), Jeep (26), Volkswagen (26), Rivian (24), Mercedes-Benz (23), and Chrysler (18)”.
The RDX model received a reliability score of 80, so better than Acura overall. For comparison, the Lexus RX scored 68 and the NX only managed 49
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Old Nov 29, 2023 | 06:52 PM
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So now that CR says the RDX is reliable, do people here like them again?

https://acurazine.com/forums/3g-rdx-...bility-984275/
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Old Nov 29, 2023 | 09:43 PM
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Originally Posted by fiatlux
So now that CR says the RDX is reliable, do people here like them again?

https://acurazine.com/forums/3g-rdx-...bility-984275/
I have a feeling they'd still complain the touchpad and squeaky breaks while the car roars past 300k miles, haha.
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Old Nov 30, 2023 | 08:00 AM
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Thanks for sharing but don't buy these CR BS. They are useless and next year they will say Acura is below average. We all know Acura's reliability is top notch. I don't need CR to tell me lol! CR should stick to review the washer and dryer for my parents
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Old Nov 30, 2023 | 08:27 AM
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My brakes squeak in reverse but I still love my car and would buy again in a heartbeat.
Acura/Honda has treated me right for over 20 years....I would never base my buying decision on Consumer Reports, maybe if i needed a new appliance I would consider them or if my wife wanted a new curling iron...lol.
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Old Nov 30, 2023 | 09:31 AM
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Originally Posted by SilverJ
My brakes squeak in reverse but I still love my car and would buy again in a heartbeat.
Acura/Honda has treated me right for over 20 years....I would never base my buying decision on Consumer Reports, maybe if i needed a new appliance I would consider them or if my wife wanted a new curling iron...lol.
Nailed it!

I am staying away from a lot of reviewers as well. It's fun to watch and etc but honestly, most of them are not right and they have no time to really give feedback. Same BS....
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Old Nov 30, 2023 | 11:42 AM
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Any third party reliability report is not worth much too me. So many variables in pay (owner driving habits, location of use and etc). On that note - my 21' Aspec SHawd has been rock solid and zero issues. Driving in all climates (-10f - 100+f degrees, snow, ice and super downpours). The platform is been out for years and Acura has fixed all the early reliability issues I have read on this forum.
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Old Nov 30, 2023 | 01:46 PM
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Originally Posted by Texasrdx21
Any third party reliability report is not worth much too me. So many variables in pay (owner driving habits, location of use and etc). On that note - my 21' Aspec SHawd has been rock solid and zero issues. Driving in all climates (-10f - 100+f degrees, snow, ice and super downpours). The platform is been out for years and Acura has fixed all the early reliability issues I have read on this forum.
Totally agreed!
I have my 2010 TL and never gave me any issues from -40 to +40 degree Celsius. Rock solid. I gave it 10/5 for reliability and low cost of maintenance.
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Old Nov 30, 2023 | 09:16 PM
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Originally Posted by Tony Pac
Totally agreed!
I have my 2010 TL and never gave me any issues from -40 to +40 degree Celsius. Rock solid. I gave it 10/5 for reliability and low cost of maintenance.
Same with my 2012 TL. Never an issue. Car was bulletproof.
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Old Dec 1, 2023 | 06:22 AM
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We’ll be very very happy you didn’t buy a 2019 RDX. Mine (purchased new) has been an exemplary model of a nightmare; infotainment system ineffective replacements, exploded moonroof, brake noise, limp
mode and now unexpected acceleration; twice. And with 75,000 miles I’m told it’s worth $20K so the icing on the cake is its loss of value. Other than that I love the car (not kidding).
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Old Dec 1, 2023 | 07:41 AM
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Originally Posted by Geohutch
We’ll be very very happy you didn’t buy a 2019 RDX. Mine (purchased new) has been an exemplary model of a nightmare; infotainment system ineffective replacements, exploded moonroof, brake noise, limp
mode and now unexpected acceleration; twice. And with 75,000 miles I’m told it’s worth $20K so the icing on the cake is its loss of value. Other than that I love the car (not kidding).
Sorry to hear that! No car company is perfect including Acura. I have read some owners had trouble with 1st gen TLX as well. I have a lot of respect for Lexus in terms of reliability and built quality. But I know someone went through hell with their RX. The car gave them a lot of problem.
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Old Dec 2, 2023 | 06:55 PM
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I don't understand the squeaky brakes complaint. Literally every OEM brake pads/rotors I've used on other brands squeaks to some extent. They perform average but I always throw on ceramic pads and coated rotors and braking squeaks are gone no matter what.
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Old Dec 5, 2023 | 02:34 PM
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Originally Posted by Geohutch
We’ll be very very happy you didn’t buy a 2019 RDX. Mine (purchased new) has been an exemplary model of a nightmare; infotainment system ineffective replacements, exploded moonroof, brake noise, limp
mode and now unexpected acceleration; twice. And with 75,000 miles I’m told it’s worth $20K so the icing on the cake is its loss of value. Other than that I love the car (not kidding).
Wow..that really sucks man. Thinking about it...I had a 2004 TL that was the first year model had it for 7 years and definitely had more issues than I did on other years that were NOT first year models. But not enough to make me hate it..
I think its the mileage on the car that kills the value. I had a 2012 TL that I sold for 21,500 with 53000 miles on it. But it was a manual...so that definitely helped.
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Old Dec 5, 2023 | 04:27 PM
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Originally Posted by Geohutch
We’ll be very very happy you didn’t buy a 2019 RDX. Mine (purchased new) has been an exemplary model of a nightmare; infotainment system ineffective replacements, exploded moonroof, brake noise, limp
mode and now unexpected acceleration; twice. And with 75,000 miles I’m told it’s worth $20K so the icing on the cake is its loss of value. Other than that I love the car (not kidding).
Thats…unfortunate. I’m sorry to hear that. I have a 2019 and at 61k miles we haven’t had any issues. Knock on wood. I think the stories on the earlier 3rd gen RDX varies wildely. Luckily mine hasn’t been bad.
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Old Dec 6, 2023 | 08:06 AM
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Originally Posted by Geohutch
We’ll be very very happy you didn’t buy a 2019 RDX. Mine (purchased new) has been an exemplary model of a nightmare; infotainment system ineffective replacements, exploded moonroof, brake noise, limp
mode and now unexpected acceleration; twice. And with 75,000 miles I’m told it’s worth $20K so the icing on the cake is its loss of value. Other than that I love the car (not kidding).
$20k-ish is not bad after 5 years of ownership and 75k miles. Thats normal depreciation. Some new EV's are depreciating at 50% in the 1st year.

I had a 2000 Jeep Grand Cherokee Limited quad drive - its was a disaster and always in the shop. Other friends had the same 1st year model without a hiccup and other years after the 1st were super reliable (jeep worked out the issues from year one). My only regret was I kept it too long, and should have traded it in on something different quicker.

Newer RDX's are rock solid reliable. My 2021 (built in 10/2020) has not had one issue. It's probably one of the best built vehicles I have owned in decades.

Last edited by Texasrdx21; Dec 6, 2023 at 08:08 AM.
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Old Dec 6, 2023 | 09:11 AM
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Originally Posted by Texasrdx21
$20k-ish is not bad after 5 years of ownership and 75k miles. Thats normal depreciation. Some new EV's are depreciating at 50% in the 1st year.

I had a 2000 Jeep Grand Cherokee Limited quad drive - its was a disaster and always in the shop. Other friends had the same 1st year model without a hiccup and other years after the 1st were super reliable (jeep worked out the issues from year one). My only regret was I kept it too long, and should have traded it in on something different quicker.

Newer RDX's are rock solid reliable. My 2021 (built in 10/2020) has not had one issue. It's probably one of the best built vehicles I have owned in decades.
I feel similarly about my RDX, but I have only had it 2 months lol. You got the last year before the refresh, so I think they worked out a lot since 2019. On a side note, I love the black Aspec wheels on the Silver. Such a cool look. Whoever started this black wheel trend on cars deserves a pat on the back.
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