had to take my 2012 tsx to the dealer

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Old 03-24-2012, 08:30 PM
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had to take my 2012 tsx to the dealer

only had the car for less then 2 weeks with only 645 miles and its making that noise as if something is hitting like a bad motor mount or something so today i got to the dealer and the tech told that this is not the first time a tsx does that specially the 2010 model he told they would look at it and let me know by monday so i asked if he had any idea what it could be he told it could lower control arm wtf. right now im so pissed i guess all i have to do is wait and see. have any of you had something similar? and what was it? please share thanks
Old 03-25-2012, 10:08 AM
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what other syntoms do you have? I have my car for 3 weeks now and it has this steering vibration over 40 mph, i think it has been worsen that even the pedals area has slight vibration, ppl in this forum said could be bad motor/transmission mount or even bent suspension components. I'm going to dealer tomorrow fr the 3rd time, done wheel alignment twice in 2 weeks, road force tire balanced and found nothing wrong, yet vibration still exist. please let me know what you found at the dealer.
Old 03-25-2012, 12:23 PM
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^^ i dont have the vibration that ur talking about its just a slight knocking when im taking off on first gear and when i step on the brake but i will definitely quick u posted once i get an answer monday.How many miles u have on urs ?
Old 03-25-2012, 12:25 PM
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* keep
Old 03-25-2012, 12:42 PM
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Do you have the factory rims/tires or winter tires mounted on steels rims?
Old 03-25-2012, 12:45 PM
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everthing is factory, car has 650 miles on it.
Old 03-25-2012, 06:15 PM
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^ Check the lug nuts' torque, should be 80 ft.lbs. I have seen instances where a low-pitch rolling sound was due to improperly torqued lug nuts, resulting in the rim not seating perfectly. Your case could also be an improperly torqued spindle nut. Hopefully the dealer will solve it. Please post back once you hear back from the dealer.
Old 03-28-2012, 04:44 PM
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aiight guys after the dealer called me and i spoke with the tech guy and he did determined that it is a normal characteristic of the car and it is how it should operate they even had test driving another one with only 7 miles and they were both similar,well funny thing is im not sure what they did but i no longer feel it anymore oh well lets see
Old 03-29-2012, 04:50 AM
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Originally Posted by savclaude
aiight guys after the dealer called me and i spoke with the tech guy and he did determined that it is a normal characteristic of the car and it is how it should operate they even had test driving another one with only 7 miles and they were both similar,well funny thing is im not sure what they did but i no longer feel it anymore oh well lets see
if its something stupid that they overlooked, maybe they will fix it and say there was no problem. just to save face. or if it was poorly torqued lugs, and they took the wheels off, the lugs may have been properly retorqued getting rid of the problem
Old 05-27-2012, 10:50 AM
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I have a 2012 TSX Se. Same problems here taking it in for the 2nd time tomorrow they giving me loaner. Did your noise come back? I owned a 2010 TSX manual never did it.
Old 05-27-2012, 07:39 PM
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^^ after i got it back i didn't ear nothing for the next 2 weeks or so now i kinda ear it when im taking off though the car only has 2700 miles on it so i'll leave it as is for another 2 or 3 weeks and see but honestly it does not bother me like the first time
Old 05-28-2012, 08:00 PM
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so yea got a word back from the dealer today. they said they found the problem something wit the subframe or something said they had to use a shim and glue something i found out more tommorrow when i pick it up
Old 05-29-2012, 02:19 AM
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Mine had a clanking noise when it was newer as well. It mostly did it when I turned right over gutters or brick drive ways going at speed. They came to the determination that it was a "Loose" subframe and their fix made it a ton better, but it really never has been as solid as it should be coming from a premium japanese brand. This car does have some major disappointments in some of the QC they should have solved with their R&D.
Old 05-29-2012, 06:17 PM
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Got the car back today. Rear end jack point was loose causing the sound to resonate up front. They used a wedge kit to fix the problem. I was surprised it worked. I remember my 99 Si had the same problem being both are unibody frames. i have the notes somewhere on the invoice where they fixed it ... only noise i hear now is the normal pad shifting which is normal for all acura and hondas
Old 05-29-2012, 08:15 PM
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^^ awesome man ill have them noobs to look at mine again
Old 05-29-2012, 09:09 PM
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F#&k!!!!!!! noise came back... i gave up, sounds like the caliper and pads shifting i dont know any ideas. look like someone from another post has this problem. so problem still there.. happens when car been driven for a while... looks like the noise driven by heat because the morning its fine.
Old 05-30-2012, 04:51 AM
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can you describe the noise in more details? is it coming from the front? right or left side? what type of wheels are you using? factory or aftermarket? any mods to the car? is it related to turning? speed? Did you check the wheel lug torque?
Old 05-30-2012, 06:11 AM
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^^ on mine it feels like a loose motor mount i mostly feel mine when im taking off i have the tl type- s wheels i do have mods but nothing that would cause it matter i heard the noise before i started modding it and yes all wheel lugs are properly torqued to factory spec
Old 05-30-2012, 07:44 AM
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^^ If it's a loose motor mount, you should hear that "knock" as you crank the car during start up. Pay close attention next time and see if that's the case.
Old 05-30-2012, 08:27 AM
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Sounds like you are describing what was happening to me and a few others. Its like a clunking or knocking mostly when I'm braking under 10 mph. I took it to the dealer a year ago when it happened when it only had like 1000 miles on it. They weren't able to replicate it(probably drove it in the morning when it was still cool outside) and they said they went over everything and didnt find anything loose or abnormal. It went away during the winter, but I'm starting to notice it do it a little bit again now that its in the 90's.

Here are some threads about it, looks like the first thread the wedge was also used to fix it:
https://acurazine.com/forums/2g-tsx-problems-fixes-145/knock-clunk-driver-front-787546/
https://acurazine.com/forums/2g-tsx-problems-fixes-145/2011-tsx-clunk-thumping-sound-when-stopping-833978/
Old 05-30-2012, 09:11 AM
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thanks for all the response. its a single click or pop sound driver side. they already installed the wedge kit and noise still there. the noise is present after its been driven for a while or the brakes heat up.. hard to reproduce when car is cold. i dont wanna be a dude thats being a dick at the dealer and going up there every week to fix that sound.

Last edited by TSXCHI99; 05-30-2012 at 09:21 AM. Reason: misprint
Old 05-30-2012, 01:41 PM
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Yup its back at the dealership today. drove it for an hr to make sure they heard that noise. its the ball joint or something cus now its doing it just driving slow ... pop pop pop and brake and pop and accel.. i mean its like left side about to fall out...the mechanic guys just rode 10 feet and like yea there clearly something wrong.. so im in another loaner wow.. i must got lucky with my 2010 manual cus this 2012 SE been giving me hell and its only got 2600 miles on it
Old 05-30-2012, 05:32 PM
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the good news is the heard it/

hopefully they solve it quickly for you!
Old 05-30-2012, 05:43 PM
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Originally Posted by benben01
^^ If it's a loose motor mount, you should hear that "knock" as you crank the car during start up. Pay close attention next time and see if that's the case.
thats exactly what i hear when i crank it,step on my brake and taking off other then that the car is fine
Old 05-30-2012, 06:23 PM
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you can test the ball joints by putting your weight on the car over each wheel to compress the suspension. push it down and let it come back up. or you can try to lift it slightly with a jack.
Old 05-30-2012, 09:12 PM
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Originally Posted by savclaude
thats exactly what i hear when i crank it,step on my brake and taking off other then that the car is fine
Now we are getting somewhere.. Pop the hood and have someone crank the car for you. See how much movement there is to the engine and see if you can isolate the source of the knock. Usually a loose or bad motor mount will allow the engine to move enough to make contact with the subframe.
Old 05-31-2012, 04:36 AM
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^^ i'll do that and keep you guys posted
Old 05-31-2012, 10:19 AM
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is this problem only with the SE? Because I feel like my car ('12 v4 tech) is making similar sounds as mentioned above. Sometimes there would be a slight thunk when I turn over the engine..and it seems that it has a hard time turning over. Doesn't happen all the time. And I also hear the slight thump when braking and when driving low speeds. Or are all these noises normal and I'm going bat$hit crazy..
Old 05-31-2012, 06:04 PM
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Second day car still at the dealership. when do i ask for a new car :-). since mine only has 2500 miles on it.
Old 06-04-2012, 09:12 PM
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I guess this is the 15% Other when it comes to parts being sourced.......

At least 85% of our car is well built.
Old 06-05-2012, 10:33 PM
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Ok everyone thanks for the feedback and input. I finally got my car back today after being at the dealership for 1 whole week.Long story short the acura division client service manager had to get involved and the Zone manager showed up at the dealer too. Guess when you leased or financed over 10 cars in the last 15 years they get the message that im not making this crap up. They replaced driver side strut, lube all joints, replace brakes and turn rotors, now the service manager said there is an outstanding bulletin on ball joint noise they have no fix for yet but is sure that problems doesn't relate to me. I drove it home this afternoon and no noises as of yet. Oh is it normal for a dealership to charge a daily $5 loaner fee. got hit up for $20 bucks
Old 06-06-2012, 06:38 AM
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i thought if you were still under warranty, and your car is in for warranty work, the loaner is free.
Old 06-06-2012, 06:46 AM
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Originally Posted by TSXCHI99
Ok everyone thanks for the feedback and input. I finally got my car back today after being at the dealership for 1 whole week.Long story short the acura division client service manager had to get involved and the Zone manager showed up at the dealer too. Guess when you leased or financed over 10 cars in the last 15 years they get the message that im not making this crap up. They replaced driver side strut, lube all joints, replace brakes and turn rotors, now the service manager said there is an outstanding bulletin on ball joint noise they have no fix for yet but is sure that problems doesn't relate to me. I drove it home this afternoon and no noises as of yet. Oh is it normal for a dealership to charge a daily $5 loaner fee. got hit up for $20 bucks
Dealers can do what they want with loanersbut any charge should be disclosed up front. I've never been charged for a loaner and don't expect to be.
Old 06-06-2012, 08:59 AM
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I have been dealing with my Acura dealer for 20 years and never been charged for loaner. Mind you I have had 12 or 13 Acuras in that time frame. I can't keep track
Old 06-06-2012, 09:28 AM
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Originally Posted by its rayden
i thought if you were still under warranty, and your car is in for warranty work, the loaner is free.
Dealers do not have to have a loaner for you. Back in the day you had to either get a ride home from a friend/family member or go rent a car.

Goodson Acura was the first non-exotic dealer I knew of who offered free loaner cars in the DFW.
Old 06-06-2012, 04:58 PM
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I thought all Acura dealers offered free loaners. Mine does and I love the free drinks and snacks they offer. I eat 2-3 snacks and two drinks everytime I go to my dealer for service. I thought it was all because we have Acuras and its supposed to be a higher quality service. My damn Chevrolet dealer charges for everything in the waiting lobby even though you are spending money on services. Dont know if they have free loaners, though. And I hate to say it, but I have had multiple free washes at my dealer and no problems whatsoever. Only thing I see are occasional missed spots when they dry the car. But reading the horror stories here makes me hesitant now. lol
Old 06-06-2012, 05:40 PM
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Loaners have nothing to do with the quality of the car, but speaks more to the manufacturer's goals in keeping customers.

My Audi dealer also owned the Lexus dealership. They shared the same driveway and the same used car lot.

When I took my $60k+ S6 in for a longer service I had to fight to get a loaner and often ended up in a Chevy Cobalt. I had to bring my own coffee or buy a soda in the vending machine.

Walk 50 feet to the Lexus dealership. When I took my mom's RX-300 in for an oil change I got handed the keys to a new loaner regardless of if I asked as long as the service would take more than a half hour. Free espresso bar and sodas in paper cups with ice. Warm cookies and fruit. Chips in the afternoon.

For my $60k BMW, I got loaners - lots of them - ranging from the occasional BMW to Nissan Altimas, Impalas and, for two months, a Mini. No free sodas or coffee, but they had an espresso bar where a coffee cost more than Starbucks.

My wife's Honda dealer gives her a Honda product for anything over two hours, free DIY Keurig coffee and stale donuts.

My Acura dealer has a fleet of a zillion Acuras that you get without an appointment. Of the three loaners I've had, I asked for - and got - something with nav (TSX) and a TL when I didn't need nav.

But I've never been charged for a loaner anywhere.

I can see one possible justification. Most insurance companies won't cover rentals for anyone under 25 (23 or 21 in some states) but may impose a surcharge to cover younger drivers. Ethically, I think they are OK to pass on that charge but it should be noted up front.
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Old 06-06-2012, 05:44 PM
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Originally Posted by terdonal
I have been dealing with my Acura dealer for 20 years and never been charged for loaner. Mind you I have had 12 or 13 Acuras in that time frame. I can't keep track
What aftermarket rims do you have on your ZDX Terry?
Old 06-16-2012, 10:51 AM
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aiight guys im having the same problem theres maybe hope for a fix so today again i took my car to another Acura dealer as im explaining the tech the problem he started to laugh so i was like wtf so anyway he told a previous tsx came two days ago with similar so he then checked everything making sure they were tight then contacted Acura they told him they were aware of it and they are working for a fix from what he told me it is a lower ball joint problem funny part is he put the car on the lift and told "watch the noise will be gone" so he then said by jacking up the car the ball joint goes back or moves some crap so anyway we went for a test and guess what no more noise lol he said he wasn't sure for how long it will last lol but anyway theres hope since ACURA is working on it
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Old 06-16-2012, 10:52 AM
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so i guess jacking up the car is a temporary fix for now lmao
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