2011 TSX losing pairing issue

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Old Aug 14, 2011 | 04:09 AM
  #1  
ashakouri1's Avatar
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2011 TSX losing pairing issue

I just recently leased the 2011 TSX, Non-Tech, and I have the same issues. I have an HTC EVO, and I have to pair them once a month. It pairs fine, but then after a while it won't recognize there is a phone, and when I try to pair from my phone it says "pairing cannot be started from phone," and I have go through the pairing process all over again.
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Old Aug 14, 2011 | 06:35 AM
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TSXV6Guy's Avatar
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I had similar problems with the 2010 non-tech. numerous calls to the handsfreelink help desk, dealer, etc did not solve the issue and I believe it's a "feature" of the complex and somewhat dated design system that is used by Honda/Acura.

I recommend that you do a complete reset of the system (done via verbal commands, check the manual).
you can also hold the "hang up" button for approx 20 seconds and the system will conduct a self-test and tell you if it's ok (in english and japanese, i think!)

Next time you loose connectivity, try issuing the command "next phone", instead of re-pairing the phone. the system will scan for paired phones and link to the next available one. This is what works for me.
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Old Aug 15, 2011 | 08:57 AM
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Whenever I lose pairing, usually the next time I start the car, it'll pair right back. I used to get mad that I had to always re-pair it but now I just leave it alone. Fixes itself from what I've seen. And I can never use the "next phone" cuz whenever I lose the pair, it doesn't have any other phone in the system (even though I've paired under different names before also). It's odd...
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Old Aug 17, 2011 | 11:45 PM
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Had the same issue with my 2010 TSX. I found that it started to happen after I paired my wife phone and then my new one. I thought it was my new phone... brought my new phone back to the store and gave me a replacement, re-paired the replacement and same thing. It would pair but when I shut off the car and turn it back on, it would pair for a few seconds and then just drop off immediately. I then read somewhere that resetting the handfree link database to default, that is to clear all may fix the problem. I tried it and sure enough, it fixed the problem. The instructions on how to clear your Handfree link database is in the manual (quick/startup guide or full user manual that came with the car.
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