2010 TSX Nav Display Issue

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Old Apr 5, 2013 | 03:13 PM
  #1  
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2010 TSX Nav Display Issue

Check out these videos of my TSX's display malfunctioning.

http://goo.gl/srRK3

I've been to the dealership 6 times for the issue. So far I've had PCM software update and the nav unit (located in the trunk) replaced, neither of which solved the problem.

Any advice?
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Old Apr 5, 2013 | 03:35 PM
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<iframe width="560" height="315" src="http://www.youtube.com/embed/aI__zhZtNkM" frameborder="0" allowfullscreen></iframe>
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Old Apr 7, 2013 | 03:10 AM
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I'd open up a case with Acura Client relations.
http://www.acura.com/ClientRelations.aspx

Originally Posted by mrjcarter
Check out these videos of my TSX's display malfunctioning.

http://goo.gl/srRK3

I've been to the dealership 6 times for the issue. So far I've had PCM software update and the nav unit (located in the trunk) replaced, neither of which solved the problem.

Any advice?
Reply
Old Apr 8, 2013 | 10:54 AM
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Had a quick back and forth with Acura Client Relations and they assigned me a case manager. I should hear back from them early this week.
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Old Apr 8, 2013 | 04:53 PM
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thats crazy
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Old Apr 8, 2013 | 05:10 PM
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Tell me about it.

Someone from Acura contacted me today and said they were looking into the service I received from the dealer, and that I should expect another call later in the week.
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Old Apr 8, 2013 | 05:18 PM
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Originally Posted by mrjcarter
<iframe width="560" height="315" src="http://www.youtube.com/embed/aI__zhZtNkM" frameborder="0" allowfullscreen></iframe>
Let me try this again...

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Old Apr 8, 2013 | 07:55 PM
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Originally Posted by mrjcarter
Tell me about it.

Someone from Acura contacted me today and said they were looking into the service I received from the dealer, and that I should expect another call later in the week.

Glad to hear, let's hope it gets resolved for you in a timely manner. I'm wondering if your whole CANBUS might need to be removed/replaced.

Here is a segment Car and Driver did about some electrical gremlins they experienced in their long term Volvo a couple months back. Might be an interesting read.
http://www.caranddriver.com/reviews/...rm-test-review
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