Transmission
#1
Transmission
Well guys the check engine light came on again so this time I took it too a local Acura dealer. The codes came back as P0700 and the original P1457. They said tranny needs replaced at first 4500 and I said this was BS this was one (second) only has 22K on it and you should pay to fix it. I told them the car has been service by Acura the entire time. He said let me call the Acura area rep. Well half hour later he said he would do 50/50 which he said would be 2610 (2610 + 2610 = 5220 not 4500 - I didn't say anything). I said no. I want to call Client Services I called when I got home long story short after arguing my case he said he will turn it over to a case manager and I will hear back in 24 to 48 hours. I am so pissed off right now that a rebuild from Acura (on 10/08/03) only last 22K and will not pay for another rebuild.
Will keep you posted.
Will keep you posted.
#4
I am so pissed The so called Regional Manager "Brian Price" at Acura said that the offer stands at 50/50. I told him the car has been serviced thru Acura since it was brought in 1999 and the rebuild only has 22k on it and you will not cover the entire cost of the tranny. 22k is nothing for a tranny to have on it. He said that is the best they can do. I said well I am calling the Better Business Bureau, writning letters, calling my local TV stations because this is BS. He said fine the offer is now off the table. Bye and hung up.
The fight has just began. I will do everything I can to make his life misable!
Am I wrong guys?
I had other cars like A Toyota that last 280K on two trannies and they took care of me.
Any thoughts or ideas what else I can do? As always I appreciate it!
The fight has just began. I will do everything I can to make his life misable!
Am I wrong guys?
I had other cars like A Toyota that last 280K on two trannies and they took care of me.
Any thoughts or ideas what else I can do? As always I appreciate it!
#7
Help???
Does everyone agree here that I should have Acura do the rebuild or should I use Cottman Transmission to rebuild it? I used AAmco once will never use them again.
Thanks guys for your feedback?
Thanks guys for your feedback?
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#8
Well, all Cottman's and AAMCO's are independantly owned, so you can't really hold the sins of one against the other.
I think you can get a reputable shop (i.e. Cottman or AAMCO) to do it for less than 50% of your quote. Make sure it's a good shop.
What is the warranty from the dealer if you pay for it?
I think you can get a reputable shop (i.e. Cottman or AAMCO) to do it for less than 50% of your quote. Make sure it's a good shop.
What is the warranty from the dealer if you pay for it?
#11
Originally Posted by 99AcuraTLAndy
I was quoted $5200 1 year/ 12K from Acura.
99,248 first tranny went.
2nd tranny has 22K on it total miles 121,239.
99,248 first tranny went.
2nd tranny has 22K on it total miles 121,239.
When I had a tranny go out on my used Chevy pickup soon after I bought it, the dealer only charged me for the tranny and nothing for labor. However, the warranty was 12 mo/12,000 miles on the new tranny.
I have a '99, too and I wouldn't be happy if my tranny went, but, geez, how long is Acura supposed to warranty these trannys? IMO, you should have taken the 50/50 deal.
#12
aamco will do a rebuild for $2,100 I believe on our cars and most others and that comes with a 1yr/12k warranty or you can upgrade warranty to 5yr/60k for a total of $2,500. someone correct me if my numbers are off.
#13
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----- Thanks sbuswell
Mike you missed my point. This tranny only had 22K on it. In my life time I had many tranny’s replaced and they lasted a lot longer. I had a Toyota Camry LE V6 when the tranny went at 120K Toyota rebuild the tranny and I got 160K on that tranny before it died. I had that car for 11 years and total of 280K on the car before it died for good.
When I talked to the case manager at Acura he said a 50/50 split and that is our final decision. I could not get a word in at all I ask please may I speak and I told him the point is this tranny only has 22K on it this is ridiculous and tried to explain about other cars I had but he got frustrated and said I am taking the deal off the table.
I filled out on the web a complaint to the BBB and wrote a detailed letter to Acura head Quarters in CA as well.
Also I never had to pay $2610 for rebuild tranny (that was my half before deal taken off the table now if I pay for it would be $5220 - no way to either amount)!
I am going to Cottman on Monday for a free evaluation.
Mike I don’t know where you live but I grew up in the burbs of Pittsburgh and my family still live there. Cochran has big dealership there and my brother knows Ben Cochran and he called him today and he agreed Acura didn’t handle my case correctly. However, Cochran doesn’t have an Acura dealership.
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----- Thanks sbuswell
Mike you missed my point. This tranny only had 22K on it. In my life time I had many tranny’s replaced and they lasted a lot longer. I had a Toyota Camry LE V6 when the tranny went at 120K Toyota rebuild the tranny and I got 160K on that tranny before it died. I had that car for 11 years and total of 280K on the car before it died for good.
When I talked to the case manager at Acura he said a 50/50 split and that is our final decision. I could not get a word in at all I ask please may I speak and I told him the point is this tranny only has 22K on it this is ridiculous and tried to explain about other cars I had but he got frustrated and said I am taking the deal off the table.
I filled out on the web a complaint to the BBB and wrote a detailed letter to Acura head Quarters in CA as well.
Also I never had to pay $2610 for rebuild tranny (that was my half before deal taken off the table now if I pay for it would be $5220 - no way to either amount)!
I am going to Cottman on Monday for a free evaluation.
Mike I don’t know where you live but I grew up in the burbs of Pittsburgh and my family still live there. Cochran has big dealership there and my brother knows Ben Cochran and he called him today and he agreed Acura didn’t handle my case correctly. However, Cochran doesn’t have an Acura dealership.
#14
Originally Posted by 99AcuraTLAndy
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----- Thanks sbuswell
Mike you missed my point. This tranny only had 22K on it. In my life time I had many tranny’s replaced and they lasted a lot longer. I had a Toyota Camry LE V6 when the tranny went at 120K Toyota rebuild the tranny and I got 160K on that tranny before it died. I had that car for 11 years and total of 280K on the car before it died for good.
When I talked to the case manager at Acura he said a 50/50 split and that is our final decision. I could not get a word in at all I ask please may I speak and I told him the point is this tranny only has 22K on it this is ridiculous and tried to explain about other cars I had but he got frustrated and said I am taking the deal off the table.
I filled out on the web a complaint to the BBB and wrote a detailed letter to Acura head Quarters in CA as well.
Also I never had to pay $2610 for rebuild tranny (that was my half before deal taken off the table now if I pay for it would be $5220 - no way to either amount)!
I am going to Cottman on Monday for a free evaluation.
Mike I don’t know where you live but I grew up in the burbs of Pittsburgh and my family still live there. Cochran has big dealership there and my brother knows Ben Cochran and he called him today and he agreed Acura didn’t handle my case correctly. However, Cochran doesn’t have an Acura dealership.
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----- Thanks sbuswell
Mike you missed my point. This tranny only had 22K on it. In my life time I had many tranny’s replaced and they lasted a lot longer. I had a Toyota Camry LE V6 when the tranny went at 120K Toyota rebuild the tranny and I got 160K on that tranny before it died. I had that car for 11 years and total of 280K on the car before it died for good.
When I talked to the case manager at Acura he said a 50/50 split and that is our final decision. I could not get a word in at all I ask please may I speak and I told him the point is this tranny only has 22K on it this is ridiculous and tried to explain about other cars I had but he got frustrated and said I am taking the deal off the table.
I filled out on the web a complaint to the BBB and wrote a detailed letter to Acura head Quarters in CA as well.
Also I never had to pay $2610 for rebuild tranny (that was my half before deal taken off the table now if I pay for it would be $5220 - no way to either amount)!
I am going to Cottman on Monday for a free evaluation.
Mike I don’t know where you live but I grew up in the burbs of Pittsburgh and my family still live there. Cochran has big dealership there and my brother knows Ben Cochran and he called him today and he agreed Acura didn’t handle my case correctly. However, Cochran doesn’t have an Acura dealership.
In my offense and belief, you were correct to fight it cause yeah, the price is BS and really unfair; plus it sounds like that guy mistreated you, just wanted more money or some crap. But seriously, theres so many other alternatives out there, and you shouldof tried a different method of barginning with him such as, i found a competitive price from *blah and blah for blah price*, but i can't trust you since my last rebuilt tranny died at a ridiculous 22k. Could you provide me with some insurance to gain back your trust in Acura, maybe a free extended 1 year warrenty on that tranny. WELL its a little to late for that, but anyways man! FIGHT HE GOOD FIGHT!! AND GOOD LUCK!! I'm against unfair business practices as it gives an unfair advantage to the AMERICAN PEOPLE!! LOL.
-VL
#15
Originally Posted by MistaLoganWho
In my offense and belief, you were correct to fight it cause yeah, the price is BS and really unfair; plus it sounds like that guy mistreated you, just wanted more money or some crap. But seriously, theres so many other alternatives out there, and you shouldof tried a different method of barginning with him such as, i found a competitive price from *blah and blah for blah price*, but i can't trust you since my last rebuilt tranny died at a ridiculous 22k. Could you provide me with some insurance to gain back your trust in Acura, maybe a free extended 1 year warrenty on that tranny. WELL its a little to late for that, but anyways man! FIGHT HE GOOD FIGHT!! AND GOOD LUCK!! I'm against unfair business practices as it gives an unfair advantage to the AMERICAN PEOPLE!! LOL.
-VL
-VL
What does that have to do with anything? I have had BS quotes from people of all races. I normally don't give a shit about comments like this, but what you just stated in bold above is just stupid and ignorant!
#16
Originally Posted by sbuswell
What does that have to do with anything? I have had BS quotes from people of all races. I normally don't give a shit about comments like this, but what you just stated in bold above is just stupid and ignorant!
#17
wtf...
A 4-spd Honda/Acura automatic transmission costs about $2500 on average, to rebuild.
Whereever you have it rebuilt, inquire the exact parts they are replacing. Some shops cut corners on rebuilds, and thus are able to provide lower prices.
If updates are avaliable to improve durability, make sure that they're performed.
I'd expect a rebuild to have the following:
1) Steels
2) Frictions
3) Pistons
4) Sealing Rings
5) Filter
6) All seals/gaskets
7) Bushings
8) Torque Converter (optional, but good idea)
9) Valve Body (optional, but good idea)
You may want to check w/Phoenixhardparts for a quote on a remanufactured unit...they sell 'em for about $1500 shipped. Depending on the local quote, it may be better to just have it rebuilt locally.
A 4-spd Honda/Acura automatic transmission costs about $2500 on average, to rebuild.
Whereever you have it rebuilt, inquire the exact parts they are replacing. Some shops cut corners on rebuilds, and thus are able to provide lower prices.
If updates are avaliable to improve durability, make sure that they're performed.
I'd expect a rebuild to have the following:
1) Steels
2) Frictions
3) Pistons
4) Sealing Rings
5) Filter
6) All seals/gaskets
7) Bushings
8) Torque Converter (optional, but good idea)
9) Valve Body (optional, but good idea)
You may want to check w/Phoenixhardparts for a quote on a remanufactured unit...they sell 'em for about $1500 shipped. Depending on the local quote, it may be better to just have it rebuilt locally.
#18
Michael that is what I thought around max $3000 to rebuild. When he siad $5200 I thought that was way to high but I didn't say anything because they where calling the service rep. to see if they would pay for the whole rebuild because the second tranny only had 22K.
Tomorrow Cottman is going to give it me a free valuation on it.
Will go from there. One day at a time now.
Thanks for your input!
Tomorrow Cottman is going to give it me a free valuation on it.
Will go from there. One day at a time now.
Thanks for your input!
#20
$5000 for a factory remanufactured unit, installed, is reasonable.
I wonder how much it'll cost to have the car transported to Orlando...I assume around $500?
You can trust fla-tls to do a good job...he's an honest guy.
I wonder how much it'll cost to have the car transported to Orlando...I assume around $500?
You can trust fla-tls to do a good job...he's an honest guy.
#21
Shoot...I just got a quote from several transport companies...
$900 (on average) is what they're asking for to transport the TL from NJ's capital to Orlando.
Unless fla-tls has some hookup, a local shop may offer a better deal.
$900 (on average) is what they're asking for to transport the TL from NJ's capital to Orlando.
Unless fla-tls has some hookup, a local shop may offer a better deal.
#22
Where every thing went wrong was getting upset with the case manager, they are the ones that ultimatly make the decisions. I would have tried to go above his head. (which i did once, but was hard) it took many polite phone calls
#25
Originally Posted by Michael Wan
Hmm...just got a quote from a shipping company for $500...NJ to Orlando. May be a good deal after all....
If not - let me know and I promise we'll knock it out for you in short order!
#26
Thanks fla-tls. My brother knows a guy in the burbs of Pittsburgh that owns a few Cottmans. So, Bill (that owns a few Cottmans) and my brother had a conference call with Steve who owns the the one I am going to tomorrow and told him to work with me the best he could. I was in a meeting at work and couldn't listen in. We will see what happens tomorrow.
fsttyms1 I tried to treat the case manager with repect but he kept talking down to me and treated me like a HS drop out. Like he was god or something. I tried to go over his head to his Supervisor and they told me only he could talk to him which is BS. I been working in the corporate world for over 22 years and I am a computer programmer manager and I know that I can talk to the supervisor or go over his head but what they where telling me was BS.
BTW, fsttyms1 how did you get over the case managers head?
Guy's thanks and as always I appreciate the feedback!
fsttyms1 I tried to treat the case manager with repect but he kept talking down to me and treated me like a HS drop out. Like he was god or something. I tried to go over his head to his Supervisor and they told me only he could talk to him which is BS. I been working in the corporate world for over 22 years and I am a computer programmer manager and I know that I can talk to the supervisor or go over his head but what they where telling me was BS.
BTW, fsttyms1 how did you get over the case managers head?
Guy's thanks and as always I appreciate the feedback!
#27
Remind me to take a vacation to Orlando when I need the VB in my TAAT done...
Since we do not know how much hard part damage there is to his transmission, though I still think a replacement VB and/or TC is a good idea, $2500 is probably in the ballpark. Add $1000 to transport the car...lets hope he can find a good job for < $3500 locally.
Since we do not know how much hard part damage there is to his transmission, though I still think a replacement VB and/or TC is a good idea, $2500 is probably in the ballpark. Add $1000 to transport the car...lets hope he can find a good job for < $3500 locally.
#28
Good deal. I think you'll get good service from them. If not, let me know and I'll always be here to hook you up.
The prices you're getting from the dealer are outrageous
Remember, Cottman can sell you a Fidelity warranty to bump your shop warranty from 12/12 to 36/50 for $379. It's an offer that's chain-wide, so if he doesn't offer it - press him on it. It's a good deal and only has a $100 deductible.
The prices you're getting from the dealer are outrageous
Remember, Cottman can sell you a Fidelity warranty to bump your shop warranty from 12/12 to 36/50 for $379. It's an offer that's chain-wide, so if he doesn't offer it - press him on it. It's a good deal and only has a $100 deductible.
#30
fla-tls,
Does the aftermarket have updated parts avaliable for the 4-spd and 5-spd units now?
How much does the "lifetime" warranty run? Under the "lifetime" warranty, how often are fluid services required? Thanks.
Does the aftermarket have updated parts avaliable for the 4-spd and 5-spd units now?
How much does the "lifetime" warranty run? Under the "lifetime" warranty, how often are fluid services required? Thanks.
#31
Originally Posted by 99AcuraTLAndy
Thanks fla-tls. My brother knows a guy in the burbs of Pittsburgh that owns a few Cottmans. So, Bill (that owns a few Cottmans) and my brother had a conference call with Steve who owns the the one I am going to tomorrow and told him to work with me the best he could. I was in a meeting at work and couldn't listen in. We will see what happens tomorrow.
fsttyms1 I tried to treat the case manager with repect but he kept talking down to me and treated me like a HS drop out. Like he was god or something. I tried to go over his head to his Supervisor and they told me only he could talk to him which is BS. I been working in the corporate world for over 22 years and I am a computer programmer manager and I know that I can talk to the supervisor or go over his head but what they where telling me was BS.
BTW, fsttyms1 how did you get over the case managers head?
Guy's thanks and as always I appreciate the feedback!
fsttyms1 I tried to treat the case manager with repect but he kept talking down to me and treated me like a HS drop out. Like he was god or something. I tried to go over his head to his Supervisor and they told me only he could talk to him which is BS. I been working in the corporate world for over 22 years and I am a computer programmer manager and I know that I can talk to the supervisor or go over his head but what they where telling me was BS.
BTW, fsttyms1 how did you get over the case managers head?
Guy's thanks and as always I appreciate the feedback!
#32
Originally Posted by Michael Wan
fla-tls,
Does the aftermarket have updated parts avaliable for the 4-spd and 5-spd units now?
How much does the "lifetime" warranty run? Under the "lifetime" warranty, how often are fluid services required? Thanks.
Does the aftermarket have updated parts avaliable for the 4-spd and 5-spd units now?
How much does the "lifetime" warranty run? Under the "lifetime" warranty, how often are fluid services required? Thanks.
I've done a lot of 4 speed Hondas, but no Acuras yet. I'd work hand-in-hand with anyone that needed repairs on what parts were available.
Be assured - I'd post pics from anything relevant we repair - if wanted.
#34
Originally Posted by 99AcuraTLAndy
fla-tls do you know if Cottman's would have the aftermarket updated parts avaliable for the 4-spd?
Thanks
Thanks
To answer your general question - yes. Any Cottman should have access to any updates - if they look for them.
#35
I ask about the lifetime warranty as Aamco now offers one, and as you told me, they joined hands with Cottmans. Something that Andy may want to consider....
Wow! 4-spd Hondas? Have you done any 6-gen Accord 4 bangers? How long are these things lasting before failure?
Wow! 4-spd Hondas? Have you done any 6-gen Accord 4 bangers? How long are these things lasting before failure?
#37
Btw, Cottman's website says they offer lifetime warranty, but I guess that varys depending on the owner of the franchise:
What types of guarantees does Cottman offer?
All of our work is guaranteed. Depending on the extent of the work required, Cottman offers several warranties from 6 month/ 6000 miles up to a Lifetime Guarantee, if the vehicle qualifies. Our guarantees are tied to the work performed and are honored at our locations coast to coast.
All of our work is guaranteed. Depending on the extent of the work required, Cottman offers several warranties from 6 month/ 6000 miles up to a Lifetime Guarantee, if the vehicle qualifies. Our guarantees are tied to the work performed and are honored at our locations coast to coast.
#38
FLA-TLS - How much do you charge to rebuilt the 99 4 spd tranny, because im located in orlando also. My tranny didn't break and god forbid my tranny does break, i'm just asking incase I ever need to get it rebuilt. ??
Also, I have aftermarket warranty from Warrantech (repair master) until 103k miles, have you ever heard of them?
Also, I have aftermarket warranty from Warrantech (repair master) until 103k miles, have you ever heard of them?
#40
Originally Posted by BLaCk Acc
FLA-TLS - How much do you charge to rebuilt the 99 4 spd tranny, because im located in orlando also. My tranny didn't break and god forbid my tranny does break, i'm just asking incase I ever need to get it rebuilt. ??
Also, I have aftermarket warranty from Warrantech (repair master) until 103k miles, have you ever heard of them?
Also, I have aftermarket warranty from Warrantech (repair master) until 103k miles, have you ever heard of them?
Originally Posted by Michael Wan
You have to tear the unit apart to be given an accurate estimate..as cost is dependent on the amount of hard part damage...
No - I've never heard of warrantech, but I'm sure I'd have no problem processing a warranty claim for them.