If your rear view mirror no longer dims, read this thread.
11-01-2004, 09:40 AM
#41
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I wrote Jean an email asking about the replacement mirrors being solid core or liquid core. This is the reply.
Han;
From what I am told they are solid core. However if you have any problems
just contact us.
Regards,
Lana Celmer/Jean Glover
Han;
From what I am told they are solid core. However if you have any problems
just contact us.
Regards,
Lana Celmer/Jean Glover
11-01-2004, 07:15 PM
#45
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I got my mirror in the mail today. I am trying to remove the old mirror, as specified in the instructions, but it won't budge. Anyone have trouble with this? How did you overcome it?
11-01-2004, 07:48 PM
#46
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Guys,
I don't think pushing up that little metal clip does anything. To get my mirror off, I just took a small hammer and tapped downward on the mirror to rattle it off. The mirror basically wedges onto the mounting bracket.
I don't think pushing up that little metal clip does anything. To get my mirror off, I just took a small hammer and tapped downward on the mirror to rattle it off. The mirror basically wedges onto the mounting bracket.
11-01-2004, 08:13 PM
#47
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Originally Posted by hzm82
No you don't need to mail back the defective mirror. The company is doing it under their quality control policy.
What are the sympthoms of a mirror going bad? I'm on my original mirror with no apparent problems.
11-02-2004, 09:59 AM
#48
Sorry guys, I own a CL and was referred to this forum because I have the same problem:
Do you know if the traits on a 2001 acura cl for the mirror is the same as what was posted for the TL on the first post? (the thing about the 3 pins and such)
Do you know if the traits on a 2001 acura cl for the mirror is the same as what was posted for the TL on the first post? (the thing about the 3 pins and such)
11-02-2004, 11:00 AM
#49
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Originally Posted by huy33
Sorry guys, I own a CL and was referred to this forum because I have the same problem:
Do you know if the traits on a 2001 acura cl for the mirror is the same as what was posted for the TL on the first post? (the thing about the 3 pins and such)
Do you know if the traits on a 2001 acura cl for the mirror is the same as what was posted for the TL on the first post? (the thing about the 3 pins and such)
11-02-2004, 11:06 AM
#50
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I got my reply today !...its coming in the mail !
Do I have to take to the dealer to get it installed?
Do I have to take to the dealer to get it installed?
Originally Posted by GoldTL
they are very busy, sometimes it takes them a while to reply but they will. Took them 2 weeks for me once.
11-02-2004, 11:47 AM
#51
Well guys, I finally heard back and I have a mirror in the mail. It could be solid core, but I am not sure this is all that they told me
Allie;
From what I was told the mirror has been fixed and shouldn't leak anymore. I will go ahead and send you one if you have anymore problems please contact us and we can replace it for you.
Regards,
Lana Celmer/Jean Glover
So even if it is liquid core we can still get replacements for our replacements! Now thats awesome customer service
Allie;
From what I was told the mirror has been fixed and shouldn't leak anymore. I will go ahead and send you one if you have anymore problems please contact us and we can replace it for you.
Regards,
Lana Celmer/Jean Glover
So even if it is liquid core we can still get replacements for our replacements! Now thats awesome customer service
11-02-2004, 11:53 AM
#52
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realy amazing considering the kind of shitty service you get everywhere else.
Originally Posted by alleyesonmeee
Well guys, I finally heard back and I have a mirror in the mail. It could be solid core, but I am not sure this is all that they told me
Allie;
From what I was told the mirror has been fixed and shouldn't leak anymore. I will go ahead and send you one if you have anymore problems please contact us and we can replace it for you.
Regards,
Lana Celmer/Jean Glover
So even if it is liquid core we can still get replacements for our replacements! Now thats awesome customer service
Allie;
From what I was told the mirror has been fixed and shouldn't leak anymore. I will go ahead and send you one if you have anymore problems please contact us and we can replace it for you.
Regards,
Lana Celmer/Jean Glover
So even if it is liquid core we can still get replacements for our replacements! Now thats awesome customer service
11-02-2004, 05:49 PM
#55
Originally Posted by huy33
did Lana Celmer/ Jean Glover ask any of you to mail back the defective one in the replacement box because she did ask me to?
11-02-2004, 09:51 PM
#56
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If you guys like their customer service, please write a nice email to Rod Baughman:
rod.baughman@magnadon.com
I think he's the head of their customer service dept. Got my mirror today, woo hoo!
Jung
rod.baughman@magnadon.com
I think he's the head of their customer service dept. Got my mirror today, woo hoo!
Jung
11-03-2004, 04:33 AM
#57
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"Thanks for the information. Your mirror is on its way."
Thanks guys for the information about this. In one day they have gotten back to me..which is a first in customer service history for me haha. Regardless..once I get the mirror, I'll definetly give them good reviews everywhere and give them a thank you note.
Thanks guys for the information about this. In one day they have gotten back to me..which is a first in customer service history for me haha. Regardless..once I get the mirror, I'll definetly give them good reviews everywhere and give them a thank you note.
11-03-2004, 04:55 PM
#59
" I got my mirror in the mail today. I am trying to remove the old mirror, as specified in the instructions, but it won't budge. Anyone have trouble with this? How did you overcome it?"
I've been carefully following the instructions/pics, but cracked the windshield anyway (replaced it today). I was struggling with that clip for quite some time and still not sure how the mirror came off - maybe by just brute force... Looking at the replacement mirror, I was trying to figure out what part this clip is engaging, but I couldn't. But there should be some sense in this clip, right? What I was doing wrong?
I've been carefully following the instructions/pics, but cracked the windshield anyway (replaced it today). I was struggling with that clip for quite some time and still not sure how the mirror came off - maybe by just brute force... Looking at the replacement mirror, I was trying to figure out what part this clip is engaging, but I couldn't. But there should be some sense in this clip, right? What I was doing wrong?
11-03-2004, 05:57 PM
#61
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Alright guys,
I'm just going to recommend everyone take this to a professional to get their mirrors replaced. I don't want you guys cracking the windshield for like a $30 labor charge. I have replaced three mirrors for two TLs and one CL. I don't see why everyone is having so much trouble taking the mirror off. As of now, the DIY has been taken OFFLINE.
-Han
I'm just going to recommend everyone take this to a professional to get their mirrors replaced. I don't want you guys cracking the windshield for like a $30 labor charge. I have replaced three mirrors for two TLs and one CL. I don't see why everyone is having so much trouble taking the mirror off. As of now, the DIY has been taken OFFLINE.
-Han
11-03-2004, 08:20 PM
#64
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Damn Madcat..you got yours hella quick. I think now if you just put your address into the e-mail..they'll ship it out a.s.a.p. instead of calling you for your address. So, in my opinion, I suggest you guys to put it down in the e-mail so there is no time delayed.
as for deleting the DIY.. HZM82, I agree with MikeLee. can you leave the DIY up? Thanks.
Reloaded
as for deleting the DIY.. HZM82, I agree with MikeLee. can you leave the DIY up? Thanks.
Reloaded
11-03-2004, 08:28 PM
#66
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i would like to know if the replacement we got is liquid or solid core b/c since everyone is having trouble taking the mirror off, i dont want to have to take it off again if the same defect in the mirror occurs. is there anyway we can find out??
11-03-2004, 09:11 PM
#69
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Originally Posted by blk_tl
I just emailed them, we'll see how long it takes to get a reply.
And to think all this time I thought it didnt work bc of a fuse. HAHAHA
And to think all this time I thought it didnt work bc of a fuse. HAHAHA
you should ask them if its a liquid or solid core mirror replacement
11-04-2004, 05:27 AM
#70
" Alright guys,
I'm just going to recommend everyone take this to a professional to get their mirrors replaced. I don't want you guys cracking the windshield for like a $30 labor charge. I have replaced three mirrors for two TLs and one CL. I don't see why everyone is having so much trouble taking the mirror off. As of now, the DIY has been taken OFFLINE.
-Han "
It doesn't matter know, but did you have ANY trouble replacing mirror? First time? I'm relatively "handy" and usually do that kind of job without much problem - not this time. At one point I was even thinking that mirror got glued to the mount somehow (it didn't). BTW, my windshield was three years old, 100% covered by insurance and was done at the place where I work.
I'm just going to recommend everyone take this to a professional to get their mirrors replaced. I don't want you guys cracking the windshield for like a $30 labor charge. I have replaced three mirrors for two TLs and one CL. I don't see why everyone is having so much trouble taking the mirror off. As of now, the DIY has been taken OFFLINE.
-Han "
It doesn't matter know, but did you have ANY trouble replacing mirror? First time? I'm relatively "handy" and usually do that kind of job without much problem - not this time. At one point I was even thinking that mirror got glued to the mount somehow (it didn't). BTW, my windshield was three years old, 100% covered by insurance and was done at the place where I work.
11-04-2004, 10:50 AM
#71
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Originally Posted by gregtomash
It doesn't matter know, but did you have ANY trouble replacing mirror? First time? I'm relatively "handy" and usually do that kind of job without much problem - not this time. At one point I was even thinking that mirror got glued to the mount somehow (it didn't). BTW, my windshield was three years old, 100% covered by insurance and was done at the place where I work.
I guess enough people wants to see the DIY i'll put it back. BUT just becareful......I wouldn't recommend using a lot of force or hitting it with a hammer and such. I highly recommend just taking it to a dealer or a replacement windshield place.
11-04-2004, 12:11 PM
#73
hzm82 - thanks! Yes, I've seen pictures and I've played with the clip long enough. As I said before, I couldn't figure out what part of the mount this clip engages even when I managed to take the mirror off. I understand that it worked for you very well and I'm embarrassed that I couldn’t do the same 
Taking it to the dealer for such a seemingly easy task - waste of time and money - not to mention bruised ego .
Taking it to the dealer for such a seemingly easy task - waste of time and money - not to mention bruised ego .
11-04-2004, 05:51 PM
#75
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Sup guys..hey..I told my friend with a TL to get a replacement just in case his break. They e-mailed him and told him that it's on the way but now he needs to send his back? What you think I should tell him to do?
Thanks
Reloaded
Thanks
Reloaded
11-04-2004, 06:22 PM
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It doesn't matter now, but did you have ANY trouble replacing mirror? First time? I'm relatively "handy" and usually do that kind of job without much problem - not this time. At one point I was even thinking that mirror got glued to the mount somehow (it didn't). BTW, my windshield was three years old, 100% covered by insurance and was done at the place where I work.
Embedded in the windshield is a metal base that the mirror slides onto and "wedges" on. It gets progressively tighter to more you push the mirror onto the base.
Like I said earlier, I just used a small hammer (or mallet) to tap the mirror off the metal base. I used an open-end wrench to lay against the mirror to give me something to tap on since it is hard to actually tap on the mirror itself due to its close proximity to the top of the car.
The DIY is very useful, but I think it is a little off-base regarding the clip. I'd bet big $ that the Acura dealerships are not messing with that clip when they remove the mirror.
11-04-2004, 06:31 PM
#78
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How many with the ONStar mirror are having this problem? Mine looks completely different. Is this an issue for my type of mirror? It seems to be working ok, but just wondering if anyone else has this issue related to the ONStar mirror?
11-04-2004, 07:44 PM
#79
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Originally Posted by mikelee223
replace his. What kind of excuse did he use?
Right now..he's just thinking about not accepting the shipment..You guys think that'll work for him? Damn man..he gave them all his info..e-mail..address.and phone number...
11-04-2004, 10:11 PM
#80
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Originally Posted by reloaded
He told them that it just doesn't work anymore....just like everyone else on this forum.
Right now..he's just thinking about not accepting the shipment..You guys think that'll work for him? Damn man..he gave them all his info..e-mail..address.and phone number...
Right now..he's just thinking about not accepting the shipment..You guys think that'll work for him? Damn man..he gave them all his info..e-mail..address.and phone number...