WTF SSautochrome.com?!?!?!

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Old Oct 17, 2002 | 11:30 PM
  #1  
AkuraCLS's Avatar
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From: NA
WTF SSautochrome.com?!?!?!

i ordered my headers on the 4th..and i've yet to hear a word from ssautochrome..i've e-mailed them 2x and I haven't gotten a reply yet..whats going on? I'm not feelin to good about this purchace right now...I hate these types of companies that don't give you any info..this is probably going to be my last time shopping with a online company without a 800 number that works atleast 8 hrs a day..anyone have any info on how else i can contact these people since they don't respond to e-mails?
Thanks
-Sam
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Old Oct 17, 2002 | 11:38 PM
  #2  
Nashua_Night_Hawk's Avatar
Happy CL-S Pilot
 
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From: Nashua, NH, USA
email them!...: SSAutoChrome Inc. [SMTP:customerservice@ssautochrome.com]
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Old Oct 17, 2002 | 11:50 PM
  #3  
juice's Avatar
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Originally posted by Nashua_Night_Hawk
email them!...: SSAutoChrome Inc. [SMTP:customerservice@ssautochrome.com]
They have been pretty good to me. They always answer quickly.
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Old Oct 17, 2002 | 11:55 PM
  #4  
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ALi G in the House!
 
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i e-mailed them twice to that e-mail address...and i forwarded the one i sent them yesterday again today..but i didn't get a reply..yesterday or today...so i'm kinda worried..
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Old Oct 18, 2002 | 12:05 AM
  #5  
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Hmm..is it your email acct has problem? They very quick in response...at least with me. I ordered the header, 5 mins later, got an email, emailed him back next day asking for tracking #, 15 mins later, boom..it's there. Ordered the intake, next day, confirm order reply.
BTW, I paid $61 for the intake shipped...was a little disappointed with the OBX cold air intake. OBX website claimed that their intake has the bracket welded in like AEM. However, the kit I received, bracket was not welded in..instead, just two pieces of steel..what the hell am i going to do with the two pieces of steel?? Anyways, managed to get it installed and fabricated my own bracket to hold the intake firmly..but that's a lot of hassel. I even emailed SSautochrome asking if it is the obx intake with such specific OBX model #, they said yes but when I got the intake, part # was diff. Oh well, i guess can't ask too much for $61 intake but kind of disappointed of the misleading sales.
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Old Oct 18, 2002 | 03:26 AM
  #6  
AkuraCLS's Avatar
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ALi G in the House!
 
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From: NA
well i guess i'll try again tomarrow
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Old Oct 18, 2002 | 08:13 AM
  #7  
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they were fast for me too.. got my headers in the time that they said i would..
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Old Oct 18, 2002 | 08:27 AM
  #8  
CT3.2's Avatar
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ever time i emailed them i got a fast responce.
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Old Oct 18, 2002 | 08:39 AM
  #9  
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they were great to me....i dunno what could be going on
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Old Oct 18, 2002 | 08:43 AM
  #10  
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From: The QC
I had no problem either... in fact.. the headers came in two days!! Ordered on a Thurs... got them Sat. FedEx. I would definitely call them. Pick up a phone instead of replying on email.... they are very helpful....
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Old Oct 18, 2002 | 11:08 AM
  #11  
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From: Houston, Texas
Originally posted by AkuraCLS
i e-mailed them twice to that e-mail address...and i forwarded the one i sent them yesterday again today..but i didn't get a reply..yesterday or today...so i'm kinda worried..
I e-mail them a few times this week and did not get a reply. Thus, this morning at 6:30 a.m., I found my headers lying in front of my doorstep.
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Old Oct 18, 2002 | 01:39 PM
  #12  
AkuraCLS's Avatar
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ALi G in the House!
 
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whats there number? if i had one..i would call it..
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Old Oct 18, 2002 | 06:54 PM
  #13  
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From: Valencia, CA
i ordered the same date and still waiting, and they rarely reply to my emails and when they do they are RUDE!!
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Old Oct 18, 2002 | 07:38 PM
  #14  
AkuraCLS's Avatar
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ALi G in the House!
 
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well imagine that, you start bitchin, and i got a tracking number, and i got the headers at my house today
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Old Oct 18, 2002 | 07:39 PM
  #15  
AkuraCLS's Avatar
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From: NA
hey how many O rings am i supposed to get? 2? and what other parts are supposed to come wit it?

Any tips on what i should do before i have the headers installed? like inspect the inside or sand some on the inside to make it smoother or something?
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Old Oct 18, 2002 | 07:41 PM
  #16  
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From: Somewhere between here and there, yet neither.
6 o-rings
1 for each tube
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Old Oct 18, 2002 | 08:47 PM
  #17  
AkuraCLS's Avatar
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r u serious 6 O rings?!
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Old Oct 18, 2002 | 10:09 PM
  #18  
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From: Valencia, CA
No package waiting for me
and no tracking #... great...
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Old Oct 18, 2002 | 11:10 PM
  #19  
juice's Avatar
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You should have 3 ring gaskets.
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Old Oct 19, 2002 | 12:29 AM
  #20  
2Sxy4YoMama's Avatar
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From: Houston, Texas
Originally posted by AkuraCLS
hey how many O rings am i supposed to get? 2? and what other parts are supposed to come wit it?

Any tips on what i should do before i have the headers installed? like inspect the inside or sand some on the inside to make it smoother or something?
I got only 2 O-Rings too.
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Old Oct 19, 2002 | 01:46 AM
  #21  
AkuraCLS's Avatar
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From: NA
will it work with 2 or do i need another? and where do they go BTW?
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Old Oct 19, 2002 | 02:07 AM
  #22  
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From: San jose, CA
SSautochrome reply

I just placed an order for the obx header through them. 2 hours later i had the invoice emailed to me and the ship dates. They were pretty fast for me. Also they answered back my emails regarding extra information about the headers.
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Old Oct 19, 2002 | 07:22 AM
  #23  
juice's Avatar
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From: Boutte, LA 70070
Originally posted by AkuraCLS
will it work with 2 or do i need another? and where do they go BTW?
You need 3. Either reuse one of the old ones, or buy a new one. They go between your "A" pipe and cat (1), between your "A" pipe and front header (1), and between your "A" pipe and rear header. It is very clear where they go. You should have also recieved 2 other gaskets, big grey ones with three big holes. I hope you can fiqure out where these go.
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Old Oct 19, 2002 | 09:20 AM
  #24  
Nashua_Night_Hawk's Avatar
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From: Nashua, NH, USA
Okay guys, whoever ordered Headers, SSAutohrome will start shipping to your address next TUESDAY... You would be very happy with your purchase. Delivery is as fast as truck man can drive...

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Old Oct 19, 2002 | 04:46 PM
  #25  
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From: Valencia, CA
Just got my headers FINALLY!!!
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Old Oct 19, 2002 | 05:13 PM
  #26  
Black CL-S 4-Life's Avatar
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From: The City of Syrup Screwston, Texas
The service was great to me, ordered on a wednesday they came on monday. They also answered all of my emails.
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Old Oct 23, 2002 | 02:35 PM
  #27  
OUTRAGEOUS CL TYPE S's Avatar
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From: CITY
ordering my headers right now is this the part # i'm looking to order for 2001 type s?
98-02 Honda Accord / Acura 6cyl Header STAINLESS STEEL
9802HonStainless
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