Help With Brakes!!!!!!!!!!!!!

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Old Nov 14, 2002 | 01:20 PM
  #1  
paper1122's Avatar
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From: Orlando, Fl
Help With Brakes!!!!!!!!!!!!!

I took my car to Fountain Acura yesterday and today they called me telling me I would need to have my brakes resurfaced and the pads replaced( i took the car in complaining of brake problems) I took the service bulletin having to do with the car along too. Well, long story short they won't cover it under warranty and want $190 for their services, so my question is should I go ahead and get brembo cross drilled slotted and new pads and install it myself or have acura do the resurfacing? Also would install be more difficult b/c the car has ABS? and what else has to be done if it is more difficult. Thanks so much for your help guys!
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Old Nov 14, 2002 | 01:52 PM
  #2  
JasonT's Avatar
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From: Boca Raton FL
How many miles you have? I would take it to a 2nd dealer & see what they say.
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Old Nov 14, 2002 | 02:06 PM
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CO-CL-S's Avatar
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From: Lafayette, CO USA
Why won't they do TSB 01-017 on your car?
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Old Nov 14, 2002 | 02:28 PM
  #4  
tdtsai's Avatar
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This is freaking bull shit Acura knows the problem that was the reason for the bulletin. I would call Acura and inform them that this dealer refuses to honor the service bulletin. I had mine resurfaced twiced at Park Ave
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Old Nov 14, 2002 | 03:00 PM
  #5  
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From: California
I had mine done twice as well ALL UNDER WARRANTY. The first time, was at 35,000 miles and the second time at 49,000....all free under warranty. CALL Acura Customer Service and report that asswipe dealership !
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Old Nov 14, 2002 | 03:24 PM
  #6  
TypeSKid's Avatar
....................
 
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From: united states
Go to another dealer, add Fountain to the BOYCOTT LIST!

I got shit about replacing mine too, but this was before the bulletin came out.
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Old Nov 14, 2002 | 03:46 PM
  #7  
SiGGy's Avatar
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From: Lenexa, KS
Ya, try another dealer. Too bad your not in Kansas I'd suggest going to Superior Acura. They are just awesome
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Old Nov 14, 2002 | 04:03 PM
  #8  
acur8ly's Avatar
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From: Maryland
go to another dealer. Break tsb should be done up to end of factory warrenty
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Old Nov 14, 2002 | 05:07 PM
  #9  
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phuck your CL race my F4
 
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From: strong island
i replaced my front rotors and pads in a half hour, its real easy if you know what to do.
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Old Nov 14, 2002 | 05:22 PM
  #10  
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From: Orlando, Fl
i just spent 25min on the phone with acura the guy kept telling me how brakes aren't covered under warranty. If anyone has any other brake info they can give me so I have ammo when the claims manager calls me I would really appreciate it.
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Old Nov 14, 2002 | 05:58 PM
  #11  
Eggplant-EX's Avatar
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From: Pacific NW/Federal Way
I swear, every time I read stuff like this, it makes me even more sure that I will not be buying another Acura after this one...
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Old Nov 14, 2002 | 06:28 PM
  #12  
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From: Orlando, Fl
Originally posted by NYKEEROCKA
i replaced my front rotors and pads in a half hour, its real easy if you know what to do.
do i have to bleed the brakes any differently b/c i have abs?
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Old Nov 14, 2002 | 07:13 PM
  #13  
fastfour's Avatar
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From: Seattle
You don't need to bleed the brakes if you are just replacing pads and/or rotors.
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Old Nov 15, 2002 | 08:26 AM
  #14  
paper1122's Avatar
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From: Orlando, Fl
Does anyone know where I can get good quality rotors for my car? I could get my rotors resurfaced at discount auto parts if I have to, but i'd rather just get new ones. Acura is really pissing me off, and also yes, add Fountain Acura to the BOYCOTT list.
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Old Nov 15, 2002 | 08:28 AM
  #15  
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From: Lafayette, CO USA
Call Acura Care and tell them that your dealer is not honoring TSB 01-017 (unless there is something here you are not telling us).
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Old Nov 15, 2002 | 08:31 AM
  #16  
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From: Orlando, Fl
I called customer care and mentioned the TSB 01-017 and they are trying to tell me that brakes are not covered under the warranty, I argued with the guy for 30 min, hopefully the case manager I talk to is more intelligent.
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Old Nov 15, 2002 | 08:48 AM
  #17  
Bill Faure's Avatar
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From: longwood
Originally posted by paper1122
I called customer care and mentioned the TSB 01-017 and they are trying to tell me that brakes are not covered under the warranty, I argued with the guy for 30 min, hopefully the case manager I talk to is more intelligent.
I hate to make matters worse for you, but I had a rotor truing done at 18k miles and TSB 01-017 done at 33k miles both performed free at FOUNTAIN ACURA! I wouldn't take that from them if I were you. They did it for me they can do it for you! Your call.
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Old Nov 15, 2002 | 09:07 AM
  #18  
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From: Lafayette, CO USA
My story was: Pulsing brakes at app. 45,000, by the time I got an
appointment (for 45K service and brake work the car had 53,000 miles on it). They turned the rotors, but didn't replace the pads. I argued with the service manager about it, to no avail. I then made contact with another service manager (the original one had left the dealership) and talked to him about brakes and a couple of other problems (service charge was higher than quote, etc.), and that the brakes were pulsing again (now at 58,000 miles). By the time I got back to the dealer (this time for 60K service) the car had 63,000 miles, and I convinced them to replace the rotors (as leaving the original bad pads being left on was there mistake and probably "damaged" the rotors, bad in 5,000 miles!) and the pads. YMMV
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Old Nov 15, 2002 | 01:58 PM
  #19  
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From: San Rafael, CA USA
Originally posted by Fabvsix
I had mine done twice as well ALL UNDER WARRANTY. The first time, was at 35,000 miles and the second time at 49,000....all free under warranty. CALL Acura Customer Service and report that asswipe dealership !
I agree!! I just took my car to Marin Acura, told 'em the brakes were pulsing, mentioned the TSB (service rep nodded her head in agreement) and I left with new pads and turned rotors. No charge. I have 49,640 miles on the car. Try another dealership.
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