Condensation in Headlights

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Old 04-03-2007, 09:41 AM
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Originally Posted by dom
First the radio and now this. What is with Acura stepping up its customer service.
So far there is no confirmation us folks in the U.S. are getting an extention on our radios.
Old 04-03-2007, 09:42 AM
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would this headlight warrentee cover JDM headlights that have condensation?
Old 04-03-2007, 10:02 AM
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Originally Posted by moda_way
So far there is no confirmation us folks in the U.S. are getting an extention on our radios.
TSB 04-021
Old 04-03-2007, 11:01 AM
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Originally Posted by jiggaman
would this headlight warrentee cover JDM headlights that have condensation?
i will reply to my own question

here is my idea, I will slap on the blue tinted headlight protection film i bought that i never got around to installing. Maybe with that installed they wont notice that the headlights are JDM?

what you guys think?
Old 04-03-2007, 11:59 AM
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got my letter yesterday and i will be taking my car into the dealer today. thank goodness i hated the look of my car with both the headlights all fogged up
Old 04-03-2007, 12:02 PM
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Originally Posted by jiggaman
i will reply to my own question

here is my idea, I will slap on the blue tinted headlight protection film i bought that i never got around to installing. Maybe with that installed they wont notice that the headlights are JDM?

what you guys think?

Probably would still notice.
Old 04-03-2007, 12:31 PM
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how can i pull off a scam so that i can get my headlights replaced while having JDM?
Old 04-03-2007, 12:48 PM
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You want them to replace the JDM with USDM? Why not offer to buy some of those clips for the TSB repair and take care of it yourself?

Scam =
Old 04-03-2007, 03:35 PM
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Originally Posted by JTso
You want them to replace the JDM with USDM? Why not offer to buy some of those clips for the TSB repair and take care of it yourself?

Scam =
well i have been getting condenstion issues, will the clips fix that?
Old 04-03-2007, 03:41 PM
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^^ The service bulletin shows the technician how to wipe the condensation from the inside of the lamp and then where to install the clips. If they say they won't do it then you might be able to obtain the clips from your service department and try to do it yourself following the TSB instructions.
Old 04-03-2007, 03:44 PM
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the condensation goes away and does not leave any water marks, all i need is clips that will prevent leakage.

is that what the clips are for?
Old 04-03-2007, 07:38 PM
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I just got the recall notice from Acura in the mail today about the condensation of the headlights. Well, got to call to get an appointment.
Old 04-04-2007, 09:06 AM
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Originally Posted by jiggaman
the condensation goes away and does not leave any water marks, all i need is clips that will prevent leakage.

is that what the clips are for?
I just re-read the TSB . It seems the paper towel is only to test and see if there is moisture in the headlight. If there is then they replace the headlight, and if there isn't then they add the clips which are supposed to keep the headlight seam from separating and allowing moisture in.

I think I will thoroughly wash my car immediately before I take it in for this service to give moisture its best chance to enter the headlight assembly.
Old 04-04-2007, 10:06 AM
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Hmmm, didn't get the letter. Is this just US or does it include Canadian owners aswell?
Old 04-04-2007, 10:28 AM
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my headlights wont pass the paper towel test but i wouldnt mind getting some of those clips...
Old 04-04-2007, 10:30 AM
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well i got my headlights replaced yesterday but they only used clips on the passenger side. i wonder why they didn't on the driver's
Old 04-06-2007, 08:43 AM
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do the clips just keep more pressure on the seals?
Old 04-07-2007, 08:52 AM
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Originally Posted by JTso
Does the letter state that they are replacing them no matter what, or only if there is a problem? The TSB indicates replace only when water is detected inside the headlight.

No it does not state it anywhere if there is a problem it just tells you to bring in your car to the dealer , mine doesn't realy have a problem but to be honest with you I wouldnt mind getting some new headlights for free nice and shiny again!
Old 04-07-2007, 09:37 AM
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Originally Posted by goodtime420
No it does not state it anywhere if there is a problem it just tells you to bring in your car to the dealer , mine doesn't realy have a problem but to be honest with you I wouldnt mind getting some new headlights for free nice and shiny again!
So they will replace both headlights without questions if you have such letter? Did you have yours done?
Old 04-07-2007, 10:10 AM
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Ugh, still no letter here. Wonder what the delay is. I want those clips, as I already had one headlight replaced.
Old 04-07-2007, 12:21 PM
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i just received a letter in the mail stating i have to get mine replaced for free because it's a defect
Old 04-07-2007, 02:19 PM
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I also have condensation in my driver's side headlight. Maybe you can give me the letter so I can get mine replace. My warrenty has ran out. I think I am gonna order the JDM headlights.
Old 04-07-2007, 02:29 PM
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Originally Posted by silkk8482
I also have condensation in my driver's side headlight. Maybe you can give me the letter so I can get mine replace. My warrenty has ran out. I think I am gonna order the JDM headlights.
If you take it to the dealer without the letter, they should be able to see in the computer if your car is eligible. That's what I plan on doing if I don't get the letter by the time I go in for my next service. Just call and ask them. Buying new headlights - OEM or JDM - will not help you if you don't get the clips installed to keep the hood from rubbing and causing the moisture to get in. Go straight to the source and get the problem fixed. And they'll probably give you new headlights since yours are already fogged up.
Old 04-07-2007, 05:06 PM
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i got the letter too. I took my car in yesterday and got a rental... a malibu, but in any case, it was pretty quick and they just added clips to both my lights.
Old 04-09-2007, 11:20 AM
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Had some service done on friday so it was a good time to kill 3 birds with 1 stone. Had them do the headlight and fuel pump relay recall. They adjusted the hood and added the clips since I dont have any condensation. I was also lucky enough that even though my vin was in the range for the faulty relays my car had the right brand so that ended up just being a check.
Old 04-09-2007, 11:21 AM
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I'm going to get mine done in 2 days hope it's not that bad.
Old 04-09-2007, 11:31 AM
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Condensation in headlight

I just received a product update notification from Acura for my 04 TSX. Acura wants to take a look for potential condensation problems. I will be taking my car in for a quick inspection and modifications to the headlight covers. Service advisor said something about adding two clips to the headlight assembly. It should take about 30 minutes.
Old 04-09-2007, 02:51 PM
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Anybody wanna post a pic of the clips they install? Im taking my car in on Friday, and I mentioned that they do haze up sometimes. I was hoping that they would have the parts in if they need to replace the headlight. I called today to confirm they would have the parts and they said that they will have to see the car first. Anyway, I was just trying to avoid a 1.5 hr one way drive to dealership, if they have to replace.
Old 04-10-2007, 07:33 AM
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headlights

I blew out the low beam on one side from the condensation and was told it was $1500.00 to replace the light.

The car was well out of warranty (93,000) but the dealership replaced the light free of charge anyway. ... they must have known this problem keeps cropping up.

My next car will have halogen headlamps.... who needs a $1500.00 headlight?
Old 04-11-2007, 08:33 AM
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well i got lucky and was able to take advantage of the recall even though I have JDM headlights...should be interesting to see if that gets rid of the fogging i get sometimes.
Old 04-11-2007, 08:49 AM
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Exclamation

West Side Acura replaced the housing but did NOT replace the headlight, so it still doesn't work. Only hours after bringing it home, the headlight unit started to fog up AGAIN. I called and left a message re: the headlight still being out, awaiting for them to call back. They also put a single metal chrome looking clip, about 2cm in width along the original headlight and the new one they replaced. On the work order, they called it a "Good Will" service? If they don't replace the headlight (or even the ballast if the moisture problem has gone that far), then I will pursue this further. Do you think Acura will reimburse me for the TWO HID headlight I had previously paid for due to this faulty Acura part? (doubtful)
Old 04-11-2007, 12:36 PM
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Yes, they put some clips in headlight the TSX today and had an RDX as a loaner. How many recalls has the TSX had? First it was the harness wiring taillights and now this headlight one.

The RDX is an alright SUV, but I'm waiting to see how the EX35 is because I think that's a better one.
Old 04-11-2007, 01:01 PM
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i love the looks of the RDX, never drove one. i am still skeptical that these clips will fix the fogging issue with my headlights.
Old 04-11-2007, 01:06 PM
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Originally Posted by iglen
West Side Acura replaced the housing but did NOT replace the headlight, so it still doesn't work. Only hours after bringing it home, the headlight unit started to fog up AGAIN. I called and left a message re: the headlight still being out, awaiting for them to call back. They also put a single metal chrome looking clip, about 2cm in width along the original headlight and the new one they replaced. On the work order, they called it a "Good Will" service? If they don't replace the headlight (or even the ballast if the moisture problem has gone that far), then I will pursue this further. Do you think Acura will reimburse me for the TWO HID headlight I had previously paid for due to this faulty Acura part? (doubtful)
That's pretty stupid. Your headlight is already messed up.

The way I took it, and maybe I'm wrong, but I thought that if your headlight already had condensation in it, they would replace it and apply the clips to the new headlight. If it didn't have condensation in it, they would just apply the clips.
Old 04-11-2007, 02:11 PM
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Originally Posted by LuvMyTSX
That's pretty stupid. Your headlight is already messed up.

The way I took it, and maybe I'm wrong, but I thought that if your headlight already had condensation in it, they would replace it and apply the clips to the new headlight. If it didn't have condensation in it, they would just apply the clips.
That's the way I read the TSB.
Old 04-11-2007, 02:36 PM
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Originally Posted by jlukja
That's the way I read the TSB.
+2
Old 04-12-2007, 12:58 AM
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Question

Followed up with the service dept today and they said that they forgot to inform me that they DID replace the headlight bulb, but it BLEW right away and that there must be something wrong with the ignitor or the ballast and that *I WOULD HAVE TO PAY FOR ANY ADDITIONAL REPAIRS* and that we could book you in next Monday. So before I flew off the handle, I took the Monday morning appointment and quickly called Acura Client Services () and then called the Service Manager Head Shot Dude and explained the situation. My simple toned questions to him were:
1) How could the service department, in good business conscience, allow my car to roll out the bay doors & call me to say, "It's Good to Go / Ready for Pick Up" when it wasn't and let me assume that I had headlights to drive home with and;
2) If moisture caused problems to the headlight electrical system, due to a faulty Acura part--why doesn't this "Recall" cover the costs of ALL affected parts as indicated?

He quickly jumped to say he "wish he was notified of this situation sooner" and "I will look after this personally" -- when I questioned him (for my own reassurance) if I will be indeed be on the hook for these recall repairs, he said "no, let me look after this for you Mr. so & so".

So boys & girls, this my little tail that has turned me in to an Acura-Loving-Consumer-for-Life to a "neh, what else is out there" kind of customer. Too harsh? Maybe...
Old 04-12-2007, 07:17 AM
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Well that's a relief, eh? It's pretty messed up that they said your car is ready and let you leave without the headlight fully repaired. I hope head hot shot dude does what he says! I still have not received my letter regarding the headlights. Wondering where it is....
Old 04-12-2007, 10:24 AM
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Can someone take a pic of the metal clips that the dealer put on? Thanks
Old 04-12-2007, 01:21 PM
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I took some pictures, not sure how to post them here for all to view, igleniglen@yahoo.ca and I'll send them over to you.


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