shut down by dealer

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Old Jun 26, 2007 | 12:00 AM
  #1  
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Angry shut down by dealer

i read that in order for the warranty to be voided for aftermarket parts, the part itself has to cause a problem for the warranty to be disregarded

however my parents did not believe me so i called my Rallye Acura Dealer

without hesitation the guy said "warranty will be void"

he asked wut it was for, i say an intake he says "o yea it will definitely be void"

i can be kinda gullable sumtimes but i dunno

i emailed the guy at the dealer i usually go to and im waiting for his response

if i am allowed to put in aftermarket parts, then customer service at rallye is not that great
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Old Jun 26, 2007 | 12:25 AM
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http://www.totallytwistedcreations.c...ranty_law.html
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Old Jun 26, 2007 | 12:42 AM
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i just bought my TSX at rallye also
theyre usually pretty nice about that stuff. keep bothering them about it
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Old Jun 26, 2007 | 12:48 AM
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If you have brake problems then the dealer can't void your warranty due to your aftermarket intake. If the lights on your HVAC unit go out then the dealer can't void the warranty due to your aftermarket intake. If you break an end-link then the dealer will not fix it under warranty due to your aftermarket rear sway bar. Capiche?
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Old Jun 26, 2007 | 12:58 AM
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Old Jun 26, 2007 | 07:10 AM
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^^ +1


My dealership has been very easy going about that. I called them about the aspec kit and asked if i installed it myself if it would still be good for the full warranty and the guy said sure thing. I think is primarily because they have a lot of trust in the cars and rarely get them back with big problems....just my opinion though
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Old Jun 26, 2007 | 07:27 AM
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Manugsson-Moss (I think that's how it's spelled) Act states that the dealership has to prove the connection between the aftermarket part and the requested warranty repair before it can deny a warranty claim. If the dealership tries to tell you something different, call them on it.
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Old Jun 26, 2007 | 10:10 AM
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What aftermarket parts are you thinking about adding? We can let you know where to search to find the risks for certain parts.

I haven't heard of a lot of denied warranty issues because of aftermarket parts except for possible vapor lock by a member from CAI and Comptech RSB very rarely causing problems for 04 TSXs (cracked end links or other related parts on older TSX I think?, problem corrected on newer TSXs).
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Old Jun 26, 2007 | 10:15 AM
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Take it down to Island. They rule.
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Old Jun 26, 2007 | 10:25 AM
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The guy you talked to was a complete fucktard.
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Old Jun 26, 2007 | 10:41 AM
  #11  
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If we all listened to what 'the guy' at the dealership said, nothing would be done under warranty because the car was once rained on! Know the law and hire a lawyer if you need it. There is no part that you can install that instantly would void your entire warranty- read up on the M-M law and show that to your parents if need be. Nothing is more dangerous than an educated consumer!
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Old Jun 26, 2007 | 11:21 AM
  #12  
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Originally Posted by joerockt
The guy you talked to was a complete fucktard.
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Old Jun 26, 2007 | 07:35 PM
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hahah thanks guys

to mrgold35:

im thinkin of installing a short ram intake, and either the greddy evo2 or comptech exhaust
thats prolly all the engine/ motor work ill be doing
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Old Jun 26, 2007 | 11:22 PM
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He has no clue what he's talking about. Call the warranty number in the back of the manual and they'll tell you the correct answer. That it only voids it if it causes damage. Then call him back and tell him he's an idiot.
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Old Jun 26, 2007 | 11:34 PM
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Originally Posted by tony4311
He has no clue what he's talking about. Call the warranty number in the back of the manual and they'll tell you the correct answer. That it only voids it if it causes damage. Then call him back and tell him he's an idiot.
He knows what he's talking about. He just doesn't give a shit. The last thing he wants is for some punk kid to hand him a car with some half-ass custom work on it that may or may not stay intact as the car's being worked on. They don't want the liability.

As other posters have said, it won't void the warranty on unrelated items... that you can be sure of. But that doesn't mean you won't have to visit 3 or 4 dealers to get someone to work on it under warranty. Remember that a dealer's service department- ironically- is not there to help fix your car. They're there to make as much money as possible off you with the least amount of effort, and to mold you into a lifetime cu$tomer.
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Old Jun 27, 2007 | 07:23 AM
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it only voids the warranty if the intake is directly related to the problem.
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Old Jun 27, 2007 | 10:14 AM
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Originally Posted by ss11188
im thinkin of installing a short ram intake, and either the greddy evo2 or comptech exhaust thats prolly all the engine/ motor work ill be doing
You will not have any warranty issues with the exhaust system unless something was damaged during installation. You should be good on the short ram also.

Short Ram Intake:

Advantages: Short pipe length with minimal number of bends allows for quick and efficient airflow entry into the engine. Very small risk of sucking water into the engine.

Disadvantages:
Brings in hot air from inside the engine bay which, air which can reach into the hundreds of degrees higher than outside temps. Hotter air is lower in density than cooler air. Less density = less oxygen = less performace
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Old Jun 27, 2007 | 10:55 AM
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Hell I got a new engine under warranty and I had a CAI on the car. And being in Canada I don't even have the benefit of the Magnussen-Moss Act!
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Old Jun 27, 2007 | 10:57 AM
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Originally Posted by n8dog82
it only voids the warranty if the intake is directly related to the problem.

That's the key and where the interpretation starts to come in. If your end links get screwed up, and you had installed a sway bar, that is a direct link. However, if you modified the navigation system, the dealer cannot say, "Well, since you modified the navigation system, that screwed up the electrical system in the car, and gave the ECU and momentary impulse and sudden forward acceleration due to your intake, we cannot honor this warranty." That is false.
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Old Jun 27, 2007 | 11:10 AM
  #20  
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my friend is a acura service manager. he told me how they replaced the engines on a few rsx's. He said they were blown by the young racing kids. they had no way to actually prove it so he replaced them under warranty. He got yelled at by the acura corporate warranty manager for having to many warranty claims. My friend said he did it cause most of the rsx owners had other acuras and if given good service would buy others. that shut up the cm. alot of the dealers want to keep their warranty claims down to make them look good but they lose in the end
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Old Jun 27, 2007 | 11:50 AM
  #21  
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Originally Posted by Don Hoagie
Remember that a dealer's service department- ironically- is not there to help fix your car. They're there to make as much money as possible off you with the least amount of effort, and to mold you into a lifetime cu$tomer.
I agree. At $90 an hour, they're making for the dealer, not the guys selling new cars.

My question is, why do you wan'na spend money on parts that aren't broken? If you do some reading, the 2006 TSX had redesigns to the engine, intake, and exhaust that brought in an extra 13-horsepower (when you use the 2005 SAE calculations). After market parts are not going to improve upon that.
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Old Jun 27, 2007 | 03:05 PM
  #22  
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Someone correct me if I'm wrong but, Acura corporate reimburses the dealer at a lower rate (lower than $90/hr) for warranty work than the dealer would otherwise charge for repair work.
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Old Jun 27, 2007 | 03:17 PM
  #23  
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Originally Posted by nj2pa2nc
my friend is a acura service manager. he told me how they replaced the engines on a few rsx's. He said they were blown by the young racing kids. they had no way to actually prove it so he replaced them under warranty. He got yelled at by the acura corporate warranty manager for having to many warranty claims. My friend said he did it cause most of the rsx owners had other acuras and if given good service would buy others. that shut up the cm. alot of the dealers want to keep their warranty claims down to make them look good but they lose in the end
Yea, i thought about that. It all comes down to a balancing act of the service managers. Sometimes you get lucky, sometimes you don't.

And going off the RSX kid's blowing there motors, thats like if i break an end link or two due to having the comptech rear sway bar on there, i can go ahead and put the stock on back on and say hey look what happened! They can't proove anything if i want to sit there and lie my face off. So when they blow there engine, they just put all the stock stuff back on and say, look what happened to my car! I personal would only be able to do for something small and even then i would feel too guilty about it. Although, if it saves $3-4k out of my pocket, ya never know.....lol.
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Old Jun 27, 2007 | 04:31 PM
  #24  
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In a somewhat related story.... I don't know if anyone posted this a few months back but:

http://consumerist.com/consumer/car-...nts-248585.php
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Old Jun 27, 2007 | 05:48 PM
  #25  
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Originally Posted by Zoopa
My question is, why do you wan'na spend money on parts that aren't broken? If you do some reading, the 2006 TSX had redesigns to the engine, intake, and exhaust that brought in an extra 13-horsepower (when you use the 2005 SAE calculations). After market parts are not going to improve upon that.
Yes you will. They may be better but the intake is still designed to be quite with all kinds of twists bends and baffles. The biggest thing that aftermarket intakes improve is the path the air takes. That has more effect then the fact that they're "cold" air intakes.
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Old Jun 27, 2007 | 06:14 PM
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Another example: An aftermarket header will remove exhaust gases more efficiently than the OEM header due to its 4-2-1 (which is different than the 4-1 OEM design). Plus, the aftermarket header is lighter.
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