Help! My radio code didn’t work

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Mar 8, 2018 | 12:16 PM

Michael Afelumo

Thread Starter

3rd Gear

Joined: Mar 2018

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Help! My radio code didn’t work

hello everyone,

I replaced my battery few days ago and I have the correct radio code but it does not open the radio. I called acura and I got the same code. Even when I used the website with my sn, I got the same code. I’m so confused right now

its 2010 acura zdx advance

Mar 8, 2018 | 12:35 PM

BreezyTL

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From: SE Wisco

Did you buy it new? Factory radio or has it been replaced? Next thing to do would be get the serial number off the unit itself and look that up.

Mar 8, 2018 | 12:52 PM

Michael Afelumo

Thread Starter

3rd Gear

Joined: Mar 2018

Posts: 3

Likes: 0

Quote:

Originally Posted by BreezyTL

Did you buy it new? Factory radio or has it been replaced? Next thing to do would be get the serial number off the unit itself and look that up.

I bought the car from a dealership and I’m currently driving it in Nigeria. The radio is a factory radio because when i pressed 1 and 6 with power knob, it displays the serial number.

Mar 8, 2018 | 01:03 PM

BreezyTL

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From: SE Wisco

Do you have the manual? Are you entering in the code in the correct sequence? Do you have to push a volume knob or different key to enter it?

Mar 9, 2018 | 11:12 AM

Michael Afelumo

Thread Starter

3rd Gear

Joined: Mar 2018

Posts: 3

Likes: 0

Quote:

Originally Posted by BreezyTL

Did you buy it new? Factory radio or has it been replaced? Next thing to do would be get the serial number off the unit itself and look that up.

yes I have the manual, and yes i enter the code.From
the dash, there is number 1 to 6.
Once i push the radio power on and it displays enter code, i just punch in the codes and it says error.
Is there any other way of entering the code? maybe there’s any other sequence

Mar 9, 2018 | 11:15 AM

thoiboi

Senior Moderator

Joined: Apr 2010

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From: SoCal, CA

try cleaning the radio first.. it's FILTHY

Mar 9, 2018 | 11:27 AM

BreezyTL

Suzuka Master

iTrader: (8)

Joined: Jan 2013

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From: SE Wisco

Quote:

Originally Posted by thoiboi

try cleaning the radio first.. it's FILTHY

I second this. What did you spray on it?

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Mar 10, 2018 | 06:28 AM

kevin barbee

ZDX LOVER

Joined: Sep 2004

Posts: 367

Likes: 92

From: kansas city mo

Radio code

that looks like your XM radio code
look in manual for a credit card with a code on it to enter for your radio

Mar 10, 2018 | 06:36 AM

kevin barbee

ZDX LOVER

Joined: Sep 2004

Posts: 367

Likes: 92

From: kansas city mo

Radio code

ok you got me thinking about mine so I looked and in one of my manual books someone wrote it in
along with Vin number etc. it’s a 5 digit number

Mar 12, 2018 | 12:16 PM

#10

rushin2

10th Gear

Joined: Mar 2018

Posts: 11

Likes: 4

Radio code for Acura - the EASY WAY!

When we bought our ZDX, we had to do some work and unplug the battery... Acura dealership was USELESS to help us over the phone - the only option was to bring it in, which is 60+ miles away...

So, we tried this: https://radio-navicode.acura.com/

Upon receiving the codes provided, we tried and none of them worked. We called the phone number provided and they quickly helped us out with a new code that worked like a charm!