So I get this call from a woman in Malibu early in the week. She asks if I detail in Malibu and I say "sure", but Im 20 miles away. Well, I have never detailed in Malibu before, so I ask who referred me to her. She said she heard of me from somewhere in Beverly Hills. Well, I only have one client in BH, I gave her the name and she said no, it wasnt him/her. She didnt recall, so I gave up. But I'am always curious as to who had referred any new client. Thanks would be in order during their next detail. Anyway, I go ahead and ask the usual questions, what type of car, how old, what color, what condtion. She says shes making the appt for her boss (here we go). Again, I ask her to rate from 1-3, 3 being real bad. She says "Oh there clean, they just need to be freshened up a little." So I figure its a high dollar client, they live overlooking the Pacific, they should be in decent shape, right?
The pictures dont tell it all, thats for sure.......They have 2 two kids, and two dogs, both the RR and the Element are takin 25 miles to a Scratch and Dash, after dropping the kids off at school. I underestimated the job, underbid by about 25% for each car. But they both came out stellar, even though two days would not be enough time to make the necessary corrections by myself. The RR was the worse of the two, with severe marring from the nylon bristles at the scratch and dash. I explained to her that the next time she makes an appt (She mentioned monthly) I could start rejuvinating the paint. She said "it looks better then when I bought it!" The hard part was over, and with some proper maintenance, I could get the two of them back in shape. But for now, I gave them both a good wash, and cleaned the wheels/tires/trim/interiors (stains, dog hair, and mass sand) a little PC'ing on the hood of the RR with some Duragloss 105, then OCW (RR), FS UPPS (Element). Dang those Elements, although a pretty cool car, have a ton of plastic!! They also have this cool flooring, that if there was a drain plug, I swear you could just hose them down. They are the ultimate of ease to keep clean, but the place she had been taking them to, gummed up the interior with some sort of protectant, and need I mention the sand and dog hair, stuck to everything, and everywhere??
So, lesson learned, back to basics, never take anyones word about the condition of a car, period. This was 7.5 hrs of labor, for a light detailing.

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great work as always.

agreed...excellent details!

i recently had a customer save me from a similar mess...i was doing a walkaround on their vehicle and asked if they wanted a full detail or only the exterior done...they said "oh no...the interior is REALLY clean...so no need".

i looked inside and it was hideous...VERY glad i didn't have to deal w/ that one. hehehe

LR3 must be tight tsx's LOL

I dont ever want another RR !!

omg beautiful work...

HAHA Good one, though I don't think many will get it.
Here ya go:
https://acurazine.com/forums/showthread.php?t=33791
A little background, this guy has starting at least a bajillion threads trying to get pics up, finally does, gets a little critism and...well.....just read page 1.

Nice work, too bad you're on the left coast. Do you use a power hose? Just see a garden hose in the pic.

Wuddya meen "too bad", the left rules! Just a garden hose my friend!
Ok, I got bored on that thread, made it through about 1/2 way on pg 2.........

wow...that's a quality individual right there. funny how he never followed up w/ pics to "prove" what he had...and also even admitted (if it IS true) that all the $$$ he has was inherited vs. actually earning it.

top notch!

"TOO BAD" you're on the left coast, for me. I'd have you busting your ass on my TL. My right arm is messed up right now, car is dirty as S...

Great job on the details! That RR is friggin ugly!