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Water Damaged Motorola V710

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Old Nov 28, 2005 | 05:17 PM
  #1  
Sclass88's Avatar
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From: Boston, MA
Water Damaged Motorola V710

I got a Motorola V710 about 2 months ago from my uncle who passed away. It worked great and I really liked it but today, the ear piece isn't working. If I put it on speaker phone, it works fine but the ear piece is dead. I brought it to Verizon and they said that it is water damaged and that there is nothing they can do for it.

My question is....
1. I think my uncle had the insurance on the phone but after he died, my aunt cancelled out the service. Does the insurance carry over to me now that I own the phone??

2. If the insurance doesn't carry over, can Verizon install a new ear piece or is it just not worth it.

Right now, I'm forced to use the stupid little Bluetooth head piece and it's annoying... any advice is appreciated!!!!
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Old Dec 1, 2005 | 02:36 PM
  #2  
Slooo97CL's Avatar
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Originally Posted by Sclass88
I got a Motorola V710 about 2 months ago from my uncle who passed away. It worked great and I really liked it but today, the ear piece isn't working. If I put it on speaker phone, it works fine but the ear piece is dead. I brought it to Verizon and they said that it is water damaged and that there is nothing they can do for it.

My question is....
1. I think my uncle had the insurance on the phone but after he died, my aunt cancelled out the service. Does the insurance carry over to me now that I own the phone??

2. If the insurance doesn't carry over, can Verizon install a new ear piece or is it just not worth it.

Right now, I'm forced to use the stupid little Bluetooth head piece and it's annoying... any advice is appreciated!!!!
sorry about your uncle. verizon has tech's that should be able to fix an earpiece rather quickly, unless the phone is damaged beyond repair. Insurance doesn't carry over from your uncle's acct to yours. The cost of the piece might be worth to get it fixed. I can't see it costing more than 25-30 dollars installed.
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