Anyone have any complaints w/ AT&T (service, quality, etc.). I'm thinking about switching from Cingular to AT&T.

 

more than 2 years after I canceled my service with AT&T they started sending me crazy bills. they said they were unpaid bills from when I had the service. I asked to see the invoice detailing the charges, but they said they only keep records for 2 years so they had no documentation. I told them I wasn't paying, they sent my account to a collections agency and now I have that on my credit report. In the end I had to pay $600 and I have shit on my record from those scumbags. I never had a late or unpaid bill, I know this for a fact. But hiring a lawyer to take care of this would have been more expensive than paying the bill.

this was a year ago that I got it cleared up. my boss just started getting crazy bills from them for 2 year old service last month.

every company has its problems, but AT&T has just been miserable in my experience and the experiences of a few people I know.

go with verizon or sprint pcs

 

Didn't Cingular just buy AT&T??? So what would be the point in swicthing? I mean, they will eventually merge together!

 

I heard horrible service stories from AT&T (on their GSM network).

I was thinking on switching too but I had Cingular match one of their family plans after an extensive talk with customer service.

Cingular bought AT&T, so for sure all AT&T customers will be part of Cingular. But it can take 1 or 2 years.

I believe Cingular has one of the best coverages in the US. I've been a customer since 1999, and I've never had problems with them (except sometimes with some morons CSRs)

 

ATT sucks. I have tries alot of them so far (Sprint, ATT, Voicestream, Alltel) and ATT is BS, next to sprint........damn expensive they are.

 

Yeah, ATT is as bad as Sprint.. Stay away -- well, if you're in Baltimore/DC/Delaware/Philly corridor..

Only company that receives reception even in the DC Metro -- VERIZON.

 

att will become cingular in dec. and cing def has some of the best plans. and att's gsm blows

 

I have had Cingular when i lived in the Mid West and it was great..but then i moved to NC and got AT&T and it sucked.. bills were over charged..no Signal here or there..rude customer service..once my promo plan ended, they didnt let me know then just put me on a place that was $5 cheaper and 100 less minutes..i'll never go back to them again.. i'm moving on to Sprint, or Nextel cuz i get a good discount thru work..good luck guys..

Ram

 

I HATE AT&T WITH A PASSION!!!! Last night, for some unknown reason, they cut my voice service. So, i was on the line with them for 2 hrs trying to get things resolved! There has to be a way to get the services of these cell phone companies, not only AT&Ts, to get better. I renewed my contract with them a couple of months ago yet they're service is declining every freakin day! Is there a way for me to get out of this contract because of their poor service!!!!???

 

you had to do it within the 1st 30 days

 

wait until all customer migrate to cingular system

 

Does that imply it's gonna get better or worse?

 

considering that there are systems in place that already make number portability a fast process, this migration shouldn't be bad.

Cingular has better coverage and all AT&T customers should get that.

 

well zamo....i decided to try cingular out since they have a 15 day return policy no questions asked. so i went there yesterday and got the motorola v400. they're customer service is definitely better. one ring on the phone and i get a live person. gsm/gprs signal in my apartment is siginificantly stronger...2-3 bars more than what i have with at&t. but damn it....i tried to call myself from my landline and constantly got "all circuits are busy now. please try your call again later". that was last night. i would be able to intermittently get across (3x) in 1hr, that's all i was getting. i said to myself they may be having some network issues. so this morning, i try again, same message..."all circuits are busy now. please...." i wonder what will happen when the merging of these two, at&t and cingular does push through!

went back and returned the phone and cancelled the service. it may be my area is heavily congested with users.....but i can't put up with that! sprint sucks here too! so does t-mobile! i may try verizon...but i hate them cuz they are just a monopoly!!! oh well....

 

sorry to hear that. I had just good experiences but in Florida. I guess location matters. The V400 its a nice phone tho.

Good Luck

 

This is why I keep all my bills I get. Every time I pay them I write teh date paid, plus teh check number, or internet transaction number. I also have dually listed in my quicken files. I refuse to ever screwed over like that. All my bills are organzed in a cabinet by service. SBC just tried that shit with me, but I caught them, because I keep all my records.

Just good practice for all you guys.

 

ive had nothing but bad luck with the AT&T GSM service, and this is probably because i have their crappiest phone. The Panasonic GU87, which was discountinued because of the awful service for it.

Hopefully i can talk them into giving me a v600 or pay the price difference.

 

Seems that starting from today they are offering GSM coverage with the Cingular towers.

http://www.attwireless.com/global/ma...tionalgsm/gprs

http://www.attwireless.com/gsmamerica/index.jhtml#1

 

AT&T F'ed me up...

I had AT&T and the knew about me quitting their service from all the complaints i had from my service so they threw on an additional 200 min's that i didnt use and it took my bill from $45/mon. to $120 for my last month..pissed me off..i called them and they said they cant do anything about it.. they said they can only do something about it if i sign on another yr w/ them..i hung up on them.. now i got sprint and am happy w/ it..good luck guys..

Ram