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Need Help with Windows XP!!

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Old Sep 18, 2003 | 05:45 AM
  #1  
CLS16's Avatar
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Racer
 
Joined: Dec 2000
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From: NJ
Need Help with Windows XP!!

Alright, apparently I got a virus or something on my pc. I got home last night and my PC wouldn't turn on. It gave me an error message that a system file is missing or corrupt - so windows could not start up. I don't remember exactly the name of the file that is missing, but I know it said something like system32 or somthing like that.

The problem I have is that I don't have a Windows XP Home Edition CD, the only CD that came with my Dell was a reinstall XP Cd, which doesn't have a recovery file on it. I could reinstall XP, but then I lose all my information that I have on my PC.

Can someone please help me out??
THANK YOU!
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Old Sep 18, 2003 | 06:01 AM
  #2  
Jabodacious's Avatar
Mmmmm...sausage...
 
Joined: Jul 2003
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From: Birmingham, AL
Have you looked for a "CAB" folder on your computer? Most OEM installs will create this folder to access files and drivers. Browse your c: drive for this folder. It could be at the root of c: or in the "windows" and possibly c:\windows\options\CABS

Check this link to see how to extract the file if you find the folder:

http://support.microsoft.com/default...b;en-us;310435

I got my fingers crossed for ya..

Jabo
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Old Sep 18, 2003 | 06:03 AM
  #3  
Jabodacious's Avatar
Mmmmm...sausage...
 
Joined: Jul 2003
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From: Birmingham, AL
Oh yeah, I forgot to mention this. To fix it properly, get an upgrade to XP Pro.
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Old Sep 18, 2003 | 06:52 AM
  #4  
CLS16's Avatar
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Racer
 
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From: NJ
Thanks, I'll try it out tonight.

ANother question - if I upgrade to XP Prof., will all my new programs that I installed stay on my PC, or will I have to reinstall everything? And would I lose any of my documents?

Thanks again!
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Old Sep 18, 2003 | 06:58 AM
  #5  
malu's Avatar
watch the weather change
 
Joined: Feb 2001
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From: Houston, TX - Uhhh, now what y'all know bout them Texas boys, Comin down in candied toys, smokin wee
Originally posted by CLS16
Thanks, I'll try it out tonight.

ANother question - if I upgrade to XP Prof., will all my new programs that I installed stay on my PC, or will I have to reinstall everything? And would I lose any of my documents?

Thanks again!
if you upgrade, you will retain everything.
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Old Sep 18, 2003 | 07:06 AM
  #6  
CLS16's Avatar
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Racer
 
Joined: Dec 2000
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From: NJ
Originally posted by malu
if you upgrade, you will retain everything.
Thanks again guys!!
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