Girlfriend Ripped Off?

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Old 12-20-2006, 02:16 PM
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Girlfriend Ripped Off?

Hello:

My girlfriend has a 2006 Honda Civic EX Sedan and recently took it into Hoehn Honda in Carlsbad, CA for a "B Service." I looked at her invoice and it looks like they just changed her oil, air filter, and pollen filter. They charged her $258. Is that right? Doesn't sound right to me. Any input will help. Thanks!

-chris
Old 12-20-2006, 02:20 PM
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Damn. That sucks.
Old 12-20-2006, 02:22 PM
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Well, that's what she ordered and that's what she got. Yes, she got ripped off. All the other charges were for checks and inspections.

You should always have the dealer itemize the services to throw out the bogus ones.
Old 12-20-2006, 02:23 PM
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That's like a $200 ripoff.
Old 12-20-2006, 02:26 PM
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wow!
Old 12-20-2006, 02:30 PM
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Your girl really got ripped off... I would ask the service manager for a print out receipt specifically stating what was done to the car that would cost $258.
Old 12-20-2006, 02:35 PM
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Those scheduled services are always outrageously overpriced.

No wonder why a Toyota mechanic I know just bought a huge new house!
Old 12-20-2006, 02:37 PM
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What's the labor rate? I bet its like $90/hr.
Old 12-20-2006, 02:44 PM
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Originally Posted by jlukja
What's the labor rate? I bet its like $90/hr.
yes, i just called and the labor rate was $90 an hour. i don't recommend hoehn honda in carlsbad, ca. their number is 760-438-1818.
Old 12-20-2006, 03:07 PM
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Dealership service pricing is outragous, what really pisses me off is your not getting good work performed most times. The oil change tech's are the new guys 95% of the time, they have no business working on a new cars, in particular when a premium is being charged for basic services... I will never figure out why people just assume a dealership's service department is best, the shadies repairs I have seen have all come from dealerships.
Old 12-20-2006, 03:30 PM
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This is why I always list the items I want done on the services... then ask for the pricing before hand. That's a very expensive oil change!!
Old 12-20-2006, 03:45 PM
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Yes she got ripped off..

Thats why i do everything by myself on my car..
Old 12-20-2006, 03:51 PM
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that'll tech ya a lesson, i dont know why anyone would bring their car to a dealer for a simple oil change
Old 12-20-2006, 03:52 PM
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The pollen filter must have been the problem though. I do not know where they are located in those cars.
Old 12-20-2006, 04:13 PM
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Originally Posted by FiftyFive
that'll tech ya a lesson, i dont know why anyone would bring their car to a dealer for a simple oil change
$30 with a coupon.
Old 12-20-2006, 04:15 PM
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Originally Posted by jlukja
$30 with a coupon.
I dont care if it was $10 dollars, i still wouldnt bring it do the dealer.
Old 12-20-2006, 04:19 PM
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Anyone have an 'A' service (first one ever, for an 06 TSX) typically costs? I need to schedule mine soon.

Jeff
Old 12-20-2006, 04:30 PM
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I think everyone should call them @ 760-438-1818 and ask them why they charge so much!
Old 12-20-2006, 06:51 PM
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Originally Posted by laidback93
Those scheduled services are always outrageously overpriced.

No wonder why a Toyota mechanic I know just bought a huge new house!

actually, I just had my 30k done on my Camry. The price of the 30k service, less oil change (I have lifetime synthetic oil change I purchased for $500) and a mini detail (regular wash plus vacuum and clean inside of windows/dash) was $187.

I remember always being raped at the Acura dealer for service. It was never under $300.
Old 12-20-2006, 07:28 PM
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Originally Posted by laidback93
Those scheduled services are always outrageously overpriced.

No wonder why a Toyota mechanic I know just bought a huge new house!

I just had a co-worker take her E500 for it's 2nd service. It was basically a oil change and inspection and cost her $500
Old 12-20-2006, 07:32 PM
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um....

Why not call the dealership and ask them how they justify the fees? If that's truly all they did, I think it'd be pretty easy to prove that they overcharged; ask them for a breakdown of the fees, call other dealerships and get their quotes. Politely ask for a refund and have them make it right.

If not, just let them know you'll be writing to the BBB. They won't like that too much.
Old 12-20-2006, 07:55 PM
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my couin works as a BMW mechanic. they charge over 100 dollars and hour for service. he can do someone's oil in 20 minutes. he says they rape people badly and give high invoices.
Old 12-20-2006, 08:45 PM
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most honda dealers charge like $120 to check ONE thing. its a fucking ripoff, i remember they had charged me over 260 to check out my check engine light AND tranny. i got my keys back and left right away before they could do anything. what a bogus charge, its called inspection fee or something.
Old 12-20-2006, 08:50 PM
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Price sounds about right to me

Caveat emptor... buyer beware. If your gf isn't checking the prices beforehand, I can't feel much sympathy... The cornerstone of capitalism is getting people to pay more for shit then they really should. It's the american way.

When I first got my CL, I just brought it to the dealer for service. 7500 mile service was a tire rotation and oil change. $151 !! So, I called around and every Acura dealer within 50 miles of me wanted the some price... I could have driven the 2hours up to NH to get it done for $89 tho' :shakehead

I did the 30K service on my CL myself 'cause I got quotes of $500 for it, but I did it for about $100.

Rant post: https://acurazine.com/forums/showthread.php?t=168249

Parts cost: https://acurazine.com/forums/showthread.php?t=173517
Old 12-20-2006, 09:19 PM
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I can tell you right now that pollen filter replacement was probably around $100. Its $120 at my Acura dealer! Its a part that costs $15 and takes about 5mins to replace.
Old 12-20-2006, 09:46 PM
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i have gone to the ACURA dealer once for recalls for the ignition switch and egr valve replacement only, everything else I do my self, other than alignments and getting new tires. better off spending some of that 258 on a helms manual for her car.
Old 12-20-2006, 11:27 PM
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I hope the oil was at least synthetic for that much money.
Old 12-20-2006, 11:57 PM
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Originally Posted by AcuraDriver2006
Your girl really got ripped off... I would ask the service manager for a print out receipt specifically stating what was done to the car that would cost $258.
They can make some shit up! I dont think this is going to help anything out.
Old 12-20-2006, 11:58 PM
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Originally Posted by Trackruner228
I hope the oil was at least synthetic for that much money.
I doubt that..
Old 12-21-2006, 12:20 AM
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Originally Posted by FiftyFive
The pollen filter must have been the problem though. I do not know where they are located in those cars.
usually behind the glove box
Old 12-21-2006, 10:00 AM
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Originally Posted by joerockt
I can tell you right now that pollen filter replacement was probably around $100. Its $120 at my Acura dealer! Its a part that costs $15 and takes about 5mins to replace.
Yeah, I got the purolator filters for $21, but I've been told that the bosch ones are like $12...

I'm only down to about 10-15 minutes for the pollen filters. I've only done 'em once, and those clips for the glove box give me a hard time for some reason.

It's amazing that the dealership gets $100 for a 10 minute job with part costs under $15.

Flounder has a great writeup for changing the pollon filters here:

https://acurazine.com/forums/ramblings-12/i-love-tattoos-but-just-wrong-107821/
Old 12-21-2006, 10:56 AM
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:ripped:

The acura dealer hates me; I just go there for an oil change (with the competitions coupon which they honor).


I get a free car wash too, all for $20
Old 12-21-2006, 11:42 AM
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those pollen filters cost about 20-30 bucks anywhere.
it is located behind the glovebox. its not that hard to get to, im pretty sure there's a DIY somewhere on acurazine. once dropping the glovebox, you pull out the old ones and pop in the new ones. theyre so easy to replace. ive done it every once a year and it took me no longer than 10 minutes. a lot easier to do than even an oil change!
Old 12-21-2006, 03:40 PM
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or if you have those large filters lying around (the ones used for home a/c units) just cut a piece to fit
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