civicdrivr's golfcart and Z8 - 5 thread
05-08-2013, 12:09 PM
#3521
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Holy shit....
hope they treat you better Morgan...
hope they treat you better Morgan...
05-08-2013, 12:16 PM
#3522
Whats up with RDX owners?
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Undying Dreams (05-08-2013)
05-08-2013, 12:23 PM
#3524
Whats up with RDX owners?
Thread Starter
iTrader: (9)
Im getting ready to locate my warranty paperwork. Everything got mixed up in the move, so its taking me some time. I didnt want to argue with them right then and there since I didnt have any evidence to back me up.
05-08-2013, 12:35 PM
#3525
What a turnoff...so they assume that ALL scion owner's are 19 year old morons and treat them as such?
Fk them...I don't like this one bit, brother. Have them get a tech that knows at LEAST as much as you before making claims like that. You have to assume the customer is legit before you start making accusations.
Fk them...I don't like this one bit, brother. Have them get a tech that knows at LEAST as much as you before making claims like that. You have to assume the customer is legit before you start making accusations.
05-08-2013, 01:22 PM
#3527
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Sucks to hear, man. Being carless is always a PITA. Most of that stuff sounds like it should be expected from your average dealer, even though it's infuriating. Amazed they didn't give you a loaner, though.
The one time I asked for a loaner, they didn't have any on-site so they just gave me a ride to a nearby car-rental place they had an account with, no questions asked.
When do you expect to hear back from the dealership? Did you set the camera up?
Now what is the CL doing with Paul...
The one time I asked for a loaner, they didn't have any on-site so they just gave me a ride to a nearby car-rental place they had an account with, no questions asked.
When do you expect to hear back from the dealership? Did you set the camera up?
Now what is the CL doing with Paul...
05-08-2013, 01:50 PM
#3528
Toyota has the car. 
They tried saying my car was "heavily modded".
I explained the three things done, and they said that a lot of the bolts in the engine bay have been removed. Of course they were, I replaced them with better looking hardware 
They asked if the car has ever been boosted. Yea, I decided to rip off my GT35 last night and try my luck at having the dealer fix it 
They tried saying my car was "heavily modded".
I explained the three things done, and they said that a lot of the bolts in the engine bay have been removed. Of course they were, I replaced them with better looking hardware They asked if the car has ever been boosted. Yea, I decided to rip off my GT35 last night and try my luck at having the dealer fix it
05-08-2013, 02:55 PM
#3529
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Why everyone gotta be 19, J?!
05-08-2013, 03:21 PM
#3531
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^ As a 20 year old, I feel qualified to say that all those ages are too immature and too young to drive a brand-new car. 
05-08-2013, 03:29 PM
#3532
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Trruuuuu
J, was me not fitting the demographic a compliment?
I'm serious.
05-09-2013, 08:02 AM
#3534
Yes Austin, you have hints of dooshbaggery...but overall, you're a pretty cool young person. :ross:...whoops 
Morgan, your friends await an update. Fk marching for gun rights, I'm marching for fair treatment at the dealer for my buddy Morg-E.
Morgan, your friends await an update. Fk marching for gun rights, I'm marching for fair treatment at the dealer for my buddy Morg-E.
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05-09-2013, 08:06 AM
#3535
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"What do we want?"
"LOANER CARS!"
"When do we want 'em?"
"NOW!"
"LOANER CARS!"
"When do we want 'em?"
"NOW!"
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05-09-2013, 08:40 AM
#3536
Whats up with RDX owners?
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iTrader: (9)
Got a call this morning. They spoke with the engineers and they told them to scope the cylinders and do a compression test. I was under the assumption they were doing that yesterday 
They said they will most likely be replacing the head gaskets, and I quote "Toyota wants to go the whole 9 yards and cover everything under warranty" (as they should). The shitty part? Theyll have an answer tomorrow afternoon for me.
I understand the spark plug holes aren't in an ideal location in this car, but it shouldn't take such a long time to diagnose - a full day, tops. I pressed for a loaner car again, and he said that he'll ask Toyota about that once they see that the HG needs to be replaced. Apparently Toyota doesn't give out loaner cars unless your car is in the shop for more then 8hrs. Guess what? We're going on the 11th business hour.
Oh, and before I forget, the car had 24,794 miles on it when I dropped it off. I wonder how much it'll have when I get it back
They said they will most likely be replacing the head gaskets, and I quote "Toyota wants to go the whole 9 yards and cover everything under warranty" (as they should). The shitty part? Theyll have an answer tomorrow afternoon for me.I understand the spark plug holes aren't in an ideal location in this car, but it shouldn't take such a long time to diagnose - a full day, tops. I pressed for a loaner car again, and he said that he'll ask Toyota about that once they see that the HG needs to be replaced. Apparently Toyota doesn't give out loaner cars unless your car is in the shop for more then 8hrs. Guess what? We're going on the 11th business hour.
Oh, and before I forget, the car had 24,794 miles on it when I dropped it off. I wonder how much it'll have when I get it back
05-09-2013, 08:43 AM
#3537
Whats up with RDX owners?
Thread Starter
iTrader: (9)
Also, the warranty booklet says this:
"You may be eligible for transportation assistance if it's necessary that your vehicle be kept overnight for repairs covered under warranty. Please see your authorized Toyota dealership for further details."
The key word there is repairs, they are treating this time as a diagnostic period.
"You may be eligible for transportation assistance if it's necessary that your vehicle be kept overnight for repairs covered under warranty. Please see your authorized Toyota dealership for further details."
The key word there is repairs, they are treating this time as a diagnostic period.
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05-09-2013, 09:41 AM
#3538
Call corporate, find out who your regional representative is and let them know that you have no transportation and it's over 8 hours. I'm very active on all forums and I'd really hate to have to share my experience at one of your prestiged dealerships.
You'd be shocked, you might even get someone driving to your house to drop off a loaner. No squeak, no oil. Must remind them that they have something to lose.
May the force be with you.
You'd be shocked, you might even get someone driving to your house to drop off a loaner. No squeak, no oil. Must remind them that they have something to lose.
May the force be with you.
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05-09-2013, 09:45 AM
#3539
Whats up with RDX owners?
Thread Starter
iTrader: (9)
Good idea. I will be doing that this afternoon. I have an appointment that my brother is nice enough to drive me to today.
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05-10-2013, 09:25 AM
#3543
I'd rather a recall than pretending there's no issue or that you caused it yourself like some that I won't mention here. **cough cough dash cough **
I would like to know how things are going too though...sup Morg?
I would like to know how things are going too though...sup Morg?
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civicdrivr (05-10-2013)
05-10-2013, 10:17 AM
#3544
Senior Moderator
Is it fixed yet...?!? 
05-10-2013, 10:17 AM
#3545
Senior Moderator
Is it fixed yet...?!?
05-10-2013, 10:29 AM
#3547
Senior Moderator
Who do I need to ban to get it fixed sooner!??
05-10-2013, 10:31 AM
#3548
takin care of Business in
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damn that SUCKS !!!
you would expect the dealership to take "special" care of you since you were the first few to "reserve and buy" the car...that is just ridiculous !!!
some dealerships do tend to have a thin line between "diagnose" and "repair" or "fix" but that is messed up....I remember when I had taken my car in for the timing belt change, they said, "well its going to be only 6 hours so we cant give you a loaner"...since my ex had the day off, I didnt care but I saw they charged me 9 hours in the labour and I threw a
I only paid for 6 hours and told them, have corporate contact me if they have a problem and I will take it up with them....never got a call from Acura....
its funny how these dealerships try to keep every penny and dont care about customer service....
you would expect the dealership to take "special" care of you since you were the first few to "reserve and buy" the car...that is just ridiculous !!!
some dealerships do tend to have a thin line between "diagnose" and "repair" or "fix" but that is messed up....I remember when I had taken my car in for the timing belt change, they said, "well its going to be only 6 hours so we cant give you a loaner"...since my ex had the day off, I didnt care but I saw they charged me 9 hours in the labour and I threw a
I only paid for 6 hours and told them, have corporate contact me if they have a problem and I will take it up with them....never got a call from Acura....
its funny how these dealerships try to keep every penny and dont care about customer service....
05-10-2013, 10:45 AM
#3549
Unfortunately, the days of doing the right thing because, well, it's the right thing to do are few and far between. Customer service costs money...and if money coming in has dwindled, the CS budget does too. So they'll take a hit. Only way to get a response is to have them understand that you will not only be unhappy, you will potentially affect future sales and service. 
Come to think of it, I wonder if Acura took at look at my post count (I referenced AZ) to make a decision on the dash. 19K posts...holy fk, this guy really WILL go on a tirade! Pay up!
Yum...I'm not sure, maybe start with Austin...see if that helps?
Come to think of it, I wonder if Acura took at look at my post count (I referenced AZ) to make a decision on the dash. 19K posts...holy fk, this guy really WILL go on a tirade! Pay up!
Yum...I'm not sure, maybe start with Austin...see if that helps?
05-10-2013, 10:54 AM
#3550
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^^^ am not sure they did....if 1 person throws a tantrum they may come up and say "well, too bad"....
the way dealerships try to do a favor for you (I was told this by a service manager at Dave Mungenast Acura in STL)..."if you bring your car in for regular maintenance and have all other major maintenance done at the dealership and then trade the car in and stay with the Dave Mungenast family, ofcourse you will be favored"....
think about it....oil change was like 40 bucks plus tax...synthetic was 60 plus tax....air filter they charge $40 for the filter + labor....if the dealership is making some $$$ off you they are bound to favor you....
people like us who love to do everything at home (I think my car only went in for the 105K mile service and I bought all the parts outside and paid them for labor)...they barely make a dime off us....for them to pay for a major repair (f-ed up transmission) and give you a loaner seems like asking toooo much....
For Morgan, since his car is still under warranty, I dont think the dealership is losing any money off it...I bet it will be "billed" to Toyota....so they should definitely do right by him....giving him a loaner wont run the dealership out of business....
the way dealerships try to do a favor for you (I was told this by a service manager at Dave Mungenast Acura in STL)..."if you bring your car in for regular maintenance and have all other major maintenance done at the dealership and then trade the car in and stay with the Dave Mungenast family, ofcourse you will be favored"....
think about it....oil change was like 40 bucks plus tax...synthetic was 60 plus tax....air filter they charge $40 for the filter + labor....if the dealership is making some $$$ off you they are bound to favor you....
people like us who love to do everything at home (I think my car only went in for the 105K mile service and I bought all the parts outside and paid them for labor)...they barely make a dime off us....for them to pay for a major repair (f-ed up transmission) and give you a loaner seems like asking toooo much....
For Morgan, since his car is still under warranty, I dont think the dealership is losing any money off it...I bet it will be "billed" to Toyota....so they should definitely do right by him....giving him a loaner wont run the dealership out of business....
05-10-2013, 11:58 AM
#3551
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You'd figure the loaner would be covered by Toyota Corporate as well if it's a warranty repair, no?
Anyways... Morgan's car isn't at the dealer. Someone apparently drove it up here.
I had to do a double-take. If it wasn't for the Ontario license plate, I would've been convinced Morgi was somewhere at the show.
Anyways... Morgan's car isn't at the dealer. Someone apparently drove it up here.
I had to do a double-take. If it wasn't for the Ontario license plate, I would've been convinced Morgi was somewhere at the show.
05-10-2013, 12:06 PM
#3552
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...and why the fuq is everyone calling him Morgi ??? thats what I call my boo-boo !!!
quit copying me !!!
quit copying me !!!
05-10-2013, 04:24 PM
#3553
Whats up with RDX owners?
Thread Starter
iTrader: (9)
Getting a stock motor.
Double post, ya noob.
Austin. Isn't his birthday coming up?
Well, interesting news...
-They scoped the cylinders and saw some buildup in one of them.
-They did a compression test and saw consistent numbers when cold but one of the cylinders was low when hot.
They notified corporate and corporate decided instead of fixing it at this time, theyre going to do a "fluid level analysis".
Basically, they fill it to a certain amount, note it, and if it drops again, I bring it back to them.
Or in other words:
Toyota: "Here Morgan, hopefully it doesn't break down on your way to work."
I swear, if this fucking thing overheats on my way to work, making me miss time, theyre not going to hear the end of it
Bright spot to the week - I got a job.
Double post, ya noob.
Austin. Isn't his birthday coming up?
Well, interesting news...
-They scoped the cylinders and saw some buildup in one of them.
-They did a compression test and saw consistent numbers when cold but one of the cylinders was low when hot.
They notified corporate and corporate decided instead of fixing it at this time, theyre going to do a "fluid level analysis".
Basically, they fill it to a certain amount, note it, and if it drops again, I bring it back to them.
Or in other words:
Toyota: "Here Morgan, hopefully it doesn't break down on your way to work."
I swear, if this fucking thing overheats on my way to work, making me miss time, theyre not going to hear the end of it
Bright spot to the week - I got a job.
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civicdrivr (05-10-2013)
05-10-2013, 04:45 PM
#3555
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Job! 
Congrats sir!
Congrats sir!
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civicdrivr (05-10-2013)
05-10-2013, 04:48 PM
#3556
Whats up with RDX owners?
Thread Starter
iTrader: (9)
Aaaaaaaand now I won't be picking up my car tonight because the person driving me took forever to get ready and I would need to make a 30 minute drive in 12 minutes. Fuck.
/venting
/venting
05-10-2013, 04:52 PM
#3557
Moderator
iTrader: (3)
I hate relying on people. Not being punctual is a HUGE pet peeve of mine.
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civicdrivr (05-10-2013)
05-10-2013, 05:33 PM
#3558
Whats up with RDX owners?
Thread Starter
iTrader: (9)
Oh, for those asking for a video of the car on the dyno, here is a better angle (white smoke from exhaust at 16 seconds):
<iframe width="853" height="480" src="http://www.youtube.com/embed/6RAdhC1yzE4" frameborder="0" allowfullscreen></iframe>
Im debating if I should still go to NY this week. I don't want anything to happen to the car (honestly, I was hoping Id have a rental to take on those shitty roads ), but I may go up because I need to get some stuff.
<iframe width="853" height="480" src="http://www.youtube.com/embed/6RAdhC1yzE4" frameborder="0" allowfullscreen></iframe>
Im debating if I should still go to NY this week. I don't want anything to happen to the car (honestly, I was hoping Id have a rental to take on those shitty roads
), but I may go up because I need to get some stuff.
05-10-2013, 06:24 PM
#3559
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Damn Morgan that sucks.
Congrats on the new job. I assume it isn't in Charlotte
Congrats on the new job. I assume it isn't in Charlotte
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civicdrivr (05-10-2013)
05-10-2013, 06:30 PM
#3560
Well, interesting news...
-They scoped the cylinders and saw some buildup in one of them.
-They did a compression test and saw consistent numbers when cold but one of the cylinders was low when hot.
They notified corporate and corporate decided instead of fixing it at this time, theyre going to do a "fluid level analysis".
Basically, they fill it to a certain amount, note it, and if it drops again, I bring it back to them.
Or in other words:
Toyota: "Here Morgan, hopefully it doesn't break down on your way to work."
I swear, if this fucking thing overheats on my way to work, making me miss time, theyre not going to hear the end of it
Bright spot to the week - I got a job.
Sounds like the way Nissan dealt with the oil consumption on VQ35DE REV UP motors.
Sorry.
Congrats on the job.
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civicdrivr (05-10-2013)