Help Needed: User Control Panel, Posting and Full Site randomly not working

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Old Sep 16, 2019 | 03:22 PM
  #1  
Midnight Mystery's Avatar
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User Control Panel, Posting and Full Site randomly not working


Right now it was Normal

Yesterday afternoon it was like this, then it worked, then last night it was like this again. As you can see my control panal has almost no options.

Able to type.

This is how it normally looks.

Once again, no text box ever opened. I can post a \"title" but no basic post box.

Regardless, my opening view of site is like this and I don't know if it's working until I click the top left, by the message notifacation, to make the mobile control panal extend outward and then I either get the big one or little one pending on weather it wants to work or not.



It's weird, like I'm in guest mode like when you're browsing a forum as a guest.

I can see my avitar and it knows I'm logged in but won't let me do anything productive. No posting, no messages, no subscribed threads or anything like that.

I can still like post but that's it.

I can't even use the desktop site. It just redirects me back to the mobile with the forum picture at the top.

If it quits again I will only be able to read this thread as a guest until it starts working again.


I honestly have no idea what's going on but it's working right now so I'm posting a technical support thread to sort this out because it's weird.


Thanks,

Midnight Mystery
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Old Sep 17, 2019 | 07:45 AM
  #2  
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I can confirm android mobile is ffffuuuuucked up
Only works in desktop mode
Fix it before MM skins our faces!!
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Old Sep 17, 2019 | 08:47 AM
  #3  
Ron A's Avatar
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@IB Jason FYI
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Old Sep 17, 2019 | 12:15 PM
  #4  
IB Jason's Avatar
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Sorry you're running into these issues, Midnight Mystery. It sounds like our site may not be properly recognizing your logged in state, so let's see if we can reset it. Can you please fully log out of your account, clear your Chrome browser's cache/cookies (here's a link with the steps of how to do so), and then log back in? Hopefully everything will function correctly at that point, but if not, please let me know.

Thank you!
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Old Sep 17, 2019 | 01:07 PM
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I tested it this morning and wasn't working for me either.. When you go to reply, the message box is empty and uneditable. View Full Site doesn't work nor does Request Desktop Site via Chrome iOS.




I'll try turning it off and on again and report back..
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Old Sep 17, 2019 | 01:35 PM
  #6  
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From: Waffles, BU
Originally Posted by thoiboi
I'll try turning it off and on again and report back..


I was like.. did Jason just Tier 1 MM..
I would too honestly.


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Old Sep 17, 2019 | 03:38 PM
  #7  
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Had the same issue, safari on iOS 12.4.1.

Didn't change anything but it seems to work now.
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Old Sep 17, 2019 | 03:57 PM
  #8  
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yeahh.. i feel like @IB Jason just fixes this shit quietly when we bring it up and then just throws up his hands and says, "yeah.. guys, nothing's wrong... you guys are crazy" to us
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Old Sep 17, 2019 | 07:14 PM
  #9  
Midnight Mystery's Avatar
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I just did my Android update the day before this happened.

I'll try your suggestion tonight when I have time. Thanks everyone!!!!!!


Honestly, I thought someone banned me.
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Old Sep 18, 2019 | 05:05 PM
  #10  
IB Jason's Avatar
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Glad it's now working for you guys!

Originally Posted by thoiboi
yeahh.. i feel like @IB Jason just fixes this shit quietly when we bring it up and then just throws up his hands and says, "yeah.. guys, nothing's wrong... you guys are crazy" to us
All I'll confirm or deny is that I don't personally make any of the fixes.

No, but seriously, some aspects of the site are run on automated processes and refresh every so often. My best guess is that whatever the issue initially was, it was a brief blip that had the bad timing of getting stuck in a cached version of the site. Once that cache automatically refreshed on its set schedule, the issue went away.

If anyone sees it happen again though, please let me know and I'll bring it to our actual tech team.

Thanks!
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