Help! My radio code didn’t work

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Old 03-08-2018, 12:16 PM
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Help! My radio code didn’t work

hello everyone,

I replaced my battery few days ago and I have the correct radio code but it does not open the radio. I called acura and I got the same code. Even when I used the website with my sn, I got the same code. I’m so confused right now

its 2010 acura zdx advance
Old 03-08-2018, 12:35 PM
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Did you buy it new? Factory radio or has it been replaced? Next thing to do would be get the serial number off the unit itself and look that up.
Old 03-08-2018, 12:52 PM
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Originally Posted by BreezyTL
Did you buy it new? Factory radio or has it been replaced? Next thing to do would be get the serial number off the unit itself and look that up.
I bought the car from a dealership and I’m currently driving it in Nigeria. The radio is a factory radio because when i pressed 1 and 6 with power knob, it displays the serial number.
Old 03-08-2018, 01:03 PM
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Do you have the manual? Are you entering in the code in the correct sequence? Do you have to push a volume knob or different key to enter it?
Old 03-09-2018, 11:12 AM
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Originally Posted by BreezyTL
Did you buy it new? Factory radio or has it been replaced? Next thing to do would be get the serial number off the unit itself and look that up.
yes I have the manual, and yes i enter the code.From
the dash, there is number 1 to 6.
Once i push the radio power on and it displays enter code, i just punch in the codes and it says error.
Is there any other way of entering the code? maybe there’s any other sequence
Old 03-09-2018, 11:15 AM
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try cleaning the radio first.. it's FILTHY
Old 03-09-2018, 11:27 AM
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Originally Posted by thoiboi
try cleaning the radio first.. it's FILTHY
I second this. What did you spray on it?
Old 03-10-2018, 06:28 AM
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Radio code

that looks like your XM radio code
​​​​​​​look in manual for a credit card with a code on it to enter for your radio
Old 03-10-2018, 06:36 AM
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Radio code

ok you got me thinking about mine so I looked and in one of my manual books someone wrote it in
along with Vin number etc. it’s a 5 digit number
Old 03-12-2018, 12:16 PM
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Radio code for Acura - the EASY WAY!

When we bought our ZDX, we had to do some work and unplug the battery... Acura dealership was USELESS to help us over the phone - the only option was to bring it in, which is 60+ miles away...

So, we tried this: https://radio-navicode.acura.com/

Upon receiving the codes provided, we tried and none of them worked. We called the phone number provided and they quickly helped us out with a new code that worked like a charm!

Hope this helps.
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