9AT Hard Shift 1-2 and 2-3

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Old 07-22-2015 | 07:05 PM
  #321  
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1Louder--All great recommendations above. Actually, I posted my concern on a July 13 at 4:41pm post that Acura has on its Facebook page entitled "The #TLX has an alter ego that's serious about the accelerator." Perhaps we can get several people from this thread to post there and reinforce the issue. Several other people already have. I certainly agree that the TLX has an alter ego, but it's definitely not the race car that they've posted on Facebook!
Old 07-22-2015 | 07:29 PM
  #322  
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^ I just posted on there too. I was not nice about it
Old 07-22-2015 | 07:44 PM
  #323  
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Originally Posted by jcroniser
1Louder--All great recommendations above. Actually, I posted my concern on a July 13 at 4:41pm post that Acura has on its Facebook page entitled "The #TLX has an alter ego that's serious about the accelerator." Perhaps we can get several people from this thread to post there and reinforce the issue. Several other people already have. I certainly agree that the TLX has an alter ego, but it's definitely not the race car that they've posted on Facebook!
I have probably posted on that thread too. I am Wes.
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Old 07-22-2015 | 07:47 PM
  #324  
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Originally Posted by ATXTLX
I have probably posted on that thread too. I am Wes.
I see your comment on there
Old 07-22-2015 | 07:50 PM
  #325  
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You had also better believe that I will be commenting on the next post they make about the TLX on their main page. (Notice that thread was from July 13th.)

I am happy to see people speaking up about their dissatisfaction. The louder the crowd, the faster the fix.
Old 07-22-2015 | 07:51 PM
  #326  
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Lip service and apologies from Acura only last so long
Old 07-22-2015 | 07:52 PM
  #327  
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HA. I should have reloaded the Acura facebook page. Bam, there is the next TLX post.
Old 07-22-2015 | 07:56 PM
  #328  
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Originally Posted by Stew4HD
Lip service and apologies from Acura only last so long
I stopped getting lip service and apologies when they were presented with a lawsuit.
Old 07-22-2015 | 08:13 PM
  #329  
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Hi. One website where your opinions on the matter may be heard a little bit more is Edmunds.com. When I am researching about new cars, I read the expert and consumer reviews on that website. I'm sure a few 1-star reviews on Edmunds.com will catch Acura's attention. Here's the link:

Edmunds.com
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Old 07-22-2015 | 08:15 PM
  #330  
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You can also review it on Kelly Blue Book. Here's the link:
Kelley Blue Book
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Old 07-22-2015 | 08:18 PM
  #331  
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Another review site is Cars.com. The link:
2015 Acura TLX Consumer Reviews
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Old 07-22-2015 | 08:29 PM
  #332  
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All three sites done now. Thanks for the advice. I may be one person, but I will be heard!
Old 07-22-2015 | 08:31 PM
  #333  
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I like the idea of posting to every Facebook TLX post! Count me in.
Old 07-22-2015 | 08:53 PM
  #334  
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I've hit Edmonds and facebook, will do the others too
Old 07-22-2015 | 10:55 PM
  #335  
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Here's the link to file a complaint with the NHTSA:
https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml
Old 08-01-2015 | 09:46 PM
  #336  
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Any updates? Have they released a software fix or other solutions that work?
Old 08-02-2015 | 12:02 AM
  #337  
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Originally Posted by chrisrayala
Any updates? Have they released a software fix or other solutions that work?
Umm... maybe this thread?

https://acurazine.com/forums/problem...update-933912/
Old 08-02-2015 | 08:49 AM
  #338  
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Originally Posted by Mike_TX
Bingo. In most city traffic, you can't do acceleration runs every time you stop at a light. That's why I concluded that a slight letup just before the shift worked better.

I've gotten to where I "feel" the shift coming and just automatically ease up a tad until it shifts, so 98% of my shifts are clean.

.
.
Mike_TX, it seems that the issue may be finally fixed. This may be the update we have been waiting for:
http://www.urvi.net/forumfiles/SB/B15-038.PDF
Old 08-19-2015 | 07:18 PM
  #339  
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TSB 15-040 - Firm 2nd to 3rd Gear Upshifts Under Certain Driving Conditions was released today. See the TSB thread for details.

https://acurazine.com/forums/fifth-g...letins-914607/
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Old 08-20-2015 | 02:27 AM
  #340  
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Originally Posted by EE4Life
TSB 15-040 - Firm 2nd to 3rd Gear Upshifts Under Certain Driving Conditions was released today. See the TSB thread for details.

https://acurazine.com/forums/fifth-g...letins-914607/
Looking at the VIN range this TSB only applies to earlier built cars.
Old 08-20-2015 | 03:46 AM
  #341  
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Originally Posted by Rocket_man
Looking at the VIN range this TSB only applies to earlier built cars.
Mine is in that range.. 1307
Old 08-20-2015 | 09:55 AM
  #342  
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Originally Posted by Rocket_man
Looking at the VIN range this TSB only applies to earlier built cars.
I don't know if the final digits are a car count, but the TSB goes to ...22024 - 22,024 cars? I bought mine in February and I'm 4298.

So, that aside here's what happened this morning. I was backing out of the driveway and about 3 feet into it the car slams to a halt - it was like I hit something. Then I got three errors - transmission, emissions and e-brake. None of the transmission buttons would respond (it's a SH-AWD Tech). After a while, the transmission reset and I could at least get the car into gear, but the emission and e-brake errors are there. I'm scheduling an appointment with the dealer right now - I'm also going to have them apply TSB 15-038 and 15-040. I'll report back on the failure and the results of the TSB when I can. I haven't done anything to the car since buying it so hopefully I can compare before and after on the transmission fix.

The way the car stopped suddenly I suspect the e-brake went off. But there's nothing comforting about that. I'm wondering now if I can even drive it in.
Old 08-20-2015 | 10:32 AM
  #343  
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....and we get to use roadside assistance for the first time. Tow truck en route....
Old 08-20-2015 | 01:42 PM
  #344  
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Old 08-21-2015 | 05:48 AM
  #345  
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Sucks. Keep us updated.
Old 08-21-2015 | 08:33 AM
  #346  
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6 hrs at the dealership and they don't know what's wrong yet. They are "talking with engineers at Acura". Great.

As a side note, they gave me a the 4-cyl TSX to drive, and the 8-speed shifts are undetectable.
Old 08-21-2015 | 08:41 AM
  #347  
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Originally Posted by 1Louder
6 hrs at the dealership and they don't know what's wrong yet. They are "talking with engineers at Acura". Great.

As a side note, they gave me a the 4-cyl TSX to drive, and the 8-speed shifts are undetectable.
I believe you meant 4-cyl TLX..
Yes, they give me the new 2016 ILX , when my car got the update ,which I believe it's same 8 speed . Very nice as gearbox , the engine was a little bit weak compare with the V6. While ILX it's a nice car , it doesn't have the refinement of TLX.
Old 08-21-2015 | 03:23 PM
  #348  
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Turns out I had a Transmission Control Module failure. Since it's not directly related to this thread topic, I started a new one to capture that experience.

https://acurazine.com/forums/problem.../#post15531533

I won't get the car back until early next week (they have to order the part), but when I do I'll offer some driving experiences on the 3/4 shift with the -038 and -040 SB's applied.
Old 08-21-2015 | 06:58 PM
  #349  
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Originally Posted by 1Louder
Turns out I had a Transmission Control Module failure. Since it's not directly related to this thread topic, I started a new one to capture that experience.

https://acurazine.com/forums/problem.../#post15531533

I won't get the car back until early next week (they have to order the part), but when I do I'll offer some driving experiences on the 3/4 shift with the -038 and -040 SB's applied.
May as well have them look at the 041 TSB, too, I guess :

https://acurazine.com/forums/fifth-g.../#post15531646
Old 08-22-2015 | 09:12 PM
  #350  
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Well, I got my TLX back yesterday afternoon after having the 15-040 TSB installed, for the 2-3 "firm" shift. I hope others have a different experience than I do. The update has done nothing for my transmission. It feels exactly the same as it did prior to the update. This is frustrating, but I didn't have high expectations. The sad part is that ZF collaborated with Acura on this software patch. This leads me to believe the problem is NOT software based, as ZF has been announcing all along. This is probably a physical defect with the transmission itself, to some level.
Old 08-23-2015 | 09:55 AM
  #351  
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Originally Posted by ATXTLX
Well, I got my TLX back yesterday afternoon after having the 15-040 TSB installed, for the 2-3 "firm" shift. I hope others have a different experience than I do. The update has done nothing for my transmission. It feels exactly the same as it did prior to the update. This is frustrating, but I didn't have high expectations. The sad part is that ZF collaborated with Acura on this software patch. This leads me to believe the problem is NOT software based, as ZF has been announcing all along. This is probably a physical defect with the transmission itself, to some level.
My SA emailed me to tell me he installed the latest update on his V6 Tech and says the same thing.. he sees/feels no difference. Like me, he is also not happy with the dead feel of the pedal when coming out of corners.
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Old 08-23-2015 | 10:02 AM
  #352  
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I just hope Acura continues to work on this. This makes the 6th attempt on Acura's part to fix this. I was shocked that the TSB states "2-3 Firm Shift", and then absolutely nothing happened. If they think the placebo effect will work on us, they are mistaken.
Old 08-23-2015 | 10:21 AM
  #353  
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Originally Posted by ATXTLX
I just hope Acura continues to work on this. This makes the 6th attempt on Acura's part to fix this. I was shocked that the TSB states "2-3 Firm Shift", and then absolutely nothing happened. If they think the placebo effect will work on us, they are mistaken.
I find it odd that they would have made this update and not tested it extensively. Surely it must be helping some of these transmissions. I just don't get it.

Since I have had the last update of 2 weeks ago, the 2-3 shift is softer, the 3-4 is much more pronounced.
Old 08-23-2015 | 05:08 PM
  #354  
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If I was a betting man, I would say that this ZF unit will be gone from the TLX at the MMC and replaced by an in-house developed unit with a DCT.

This is from a credible source from a TV show (in French) that I watch every Sunday...This guy got this information directly from Acura Canada (that an in-house unit was being developed and this partnership with ZF was a stop gap measure).

I will not get a TLX until that ZF unit is gone...
Old 08-23-2015 | 05:37 PM
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Originally Posted by weather
If I was a betting man, I would say that this ZF unit will be gone from the TLX at the MMC and replaced by an in-house developed unit with a DCT.

This is from a credible source from a TV show (in French) that I watch every Sunday...This guy got this information directly from Acura Canada (that an in-house unit was being developed and this partnership with ZF was a stop gap measure).

I will not get a TLX until that ZF unit is gone...

Weather , the show is RPM on Vtele ?
Old 08-23-2015 | 06:43 PM
  #356  
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^^ Yup! Antoine Joubert was the one who was talking about it.....

I LOVE these guys! I never miss a show....
Old 08-23-2015 | 07:38 PM
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Originally Posted by weather
^^ Yup! Antoine Joubert was the one who was talking about it.....

I LOVE these guys! I never miss a show....
Yup , me neither !
Old 08-23-2015 | 08:31 PM
  #358  
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Originally Posted by ATXTLX
I just hope Acura continues to work on this. This makes the 6th attempt on Acura's part to fix this. I was shocked that the TSB states "2-3 Firm Shift", and then absolutely nothing happened. If they think the placebo effect will work on us, they are mistaken.
Aside from waiting until they fix this with a software update, do we have other options?

Lemon law? Arbitration? Class action lawsuit?
Old 08-23-2015 | 09:09 PM
  #359  
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Originally Posted by chrisrayala
Aside from waiting until they fix this with a software update, do we have other options?

Lemon law? Arbitration? Class action lawsuit?
My attorney states that in order for a class action to be successful, the majority of owners need to experience the same issue. I doubt this affects all of the 9 speed transmissions. I still wonder if newer builds have these same issues.
Old 08-24-2015 | 02:15 AM
  #360  
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Originally Posted by weather
If I was a betting man, I would say that this ZF unit will be gone from the TLX at the MMC and replaced by an in-house developed unit with a DCT.

This is from a credible source from a TV show (in French) that I watch every Sunday...This guy got this information directly from Acura Canada (that an in-house unit was being developed and this partnership with ZF was a stop gap measure).

I will not get a TLX until that ZF unit is gone...
I read somewhere over on ToV that it is a 10-speed DCT they are working on.


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