New Audio/Nav/HandsFree update avail. from Acura

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Old 10-30-2014, 07:24 PM
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New Audio/Nav/HandsFree update avail. from Acura

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I just logged into Acura Owners Site | Exclusive Knowledge, Service, & Benefits for the first time in a few weeks and noticed that there is an update for the Audio/Nav/HandsFree for most of the cars that have been delivered. You'll see the notice in the "Managing your car" section in the lower right.



Audio, navigation and/or hands-free phone system software updates are available for the following vehicles:

2015 TLX
  • Vehicles with the Acura Navigation System;
  • Purchased or leased before November 1, 2014; and
  • 4 cylinder (L4) models with the VIN ending in 000001 through 006684; or
  • V6 2WD models with VIN ending in 00001 through 008867; or
  • V6 AWD models with VIN ending in 000001 through 001413
Please contact any authorized Acura dealer to determine if your vehicle is eligible for an update and to schedule a software update appointment. The update process may take approximately two hours and will be performed free of charge through November 1, 2015.

If you have questions about software updates or need assistance with locating an Acura dealer, you may contact Acura Client Relations at (800) 382-2238 or use the dealer locator to find your dealer.
Oh, and there's an update for the MDX too (not surprising since it seems like the same system).

Thanks once again to EE4Life for the link to the actual TSB:

http://www.urvi.net/forumfiles/SB/B14-037.PDF

Last edited by Gregg; 10-30-2014 at 07:36 PM. Reason: Added link to the TSB
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Old 10-30-2014, 08:19 PM
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The last two pages of the TSB cover what the changes are. Here's the breakdown:

Audio Improvements
  • Storing Presets: When playing FM, AM, or SiriusXM® radio, tune to stations directly from the ODMD preset screen
  • Song information: Artist and track information is viewable, when available, on both the main ODMD screen and preset screen.
  • Play modes: Basic audio functions (such as scan, random, repeat, sound settings, etc.) can be selected from the main ODMD screen.
  • Audio source customization: Customize audio sources on the ODMD screen in the order you want using the Edit Order option in the Audio Source screen.
Navigation Improvements
  • Guidance volume adjustment: Adjust the guidance volume during guidance using the steering wheel volume dial or audio volume knob.
  • Address book/place category scrolling: Use the interface dial to scroll through your address book or a listing of place categories while driving.
Phone Improvements
  • Phone pairing help: Helpful prompts appear during the phone pairing process.
  • Call option scrolling: Use the interface dial to scroll through and select numbers in your phonebook, call history, and speed dial list while driving.
It's not mentioned in the lists above but it appears that there are map updates as well.
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Old 10-30-2014, 08:57 PM
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I checked and jumped into action and made an early morning appointment. Afterwards someone told me I have till November 01, 2015





Plenty of time. I am eligible.
Old 10-31-2014, 12:10 AM
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I was hoping to see the words Apple CarPlay in this thread. Still, all that stuff sounds nice. It always seemed dumb to me that I couldn't see artist or song I formation unless I set the main display to music mode instead of navigation. There's obviously plenty of unused screen real estate in the lower screen. It sounds like they realized this.
Old 10-31-2014, 12:26 AM
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It's such a shame that they still are not fixing the Canadian navigation voice input issue....
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Old 10-31-2014, 05:13 AM
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Originally Posted by ostrich
It's such a shame that they still are not fixing the Canadian navigation voice input issue....
My suspicion is that they don't have the voice input for French so they are not letting us have it in English only in Canada.
Old 10-31-2014, 06:12 AM
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I'm having some crazy issues with my navigation system right now, so hopefully the update will also include some bug fixes.
Old 10-31-2014, 06:47 AM
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Originally Posted by smoore
My suspicion is that they don't have the voice input for French so they are not letting us have it in English only in Canada.
This could be correct reason, plus it would make all Navigation Manual incorrect. I am still hoping to hear about a configuration switch change that will fix this. I wonder if the same restriction exists on other Honda/Acura products in Canada.
Old 10-31-2014, 11:49 AM
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As for that software update… I wonder if there is a process that'll allow TLX owners to verify that updates have actually been installed.

This doesn't look like a terribly critical update, so think I'll just wait until the first servicing.
Old 10-31-2014, 11:51 AM
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While I see there are multiple navigation fixes, there are other audio and phone fixes that apply to base models...but this update only says cars with Navi. When I log into the Owners site I have the update button and my VIN is in the range...but I don't have navi. I hope they consider the base folks too...
Old 11-01-2014, 12:50 PM
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I'm supposedly getting my update.... having multiple nav issues but they didn't have the right technician there today, so I have an MDX for the weekend. I miss the TLX
Old 11-02-2014, 09:24 AM
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That's great news regarding the NAVI and Phone addresses availability while driving - a victory over the lawyers. Realising that in reality what people will do if they can't access their address book for instance while driving is that they will get their phone out of their pocket/bag and rummage around on the screen. Which is far more dangerous.
Old 11-02-2014, 09:54 AM
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Originally Posted by smoore
My suspicion is that they don't have the voice input for French so they are not letting us have it in English only in Canada.
Oh my! I never thought of that.... but if that is the case, isn't that terrible? Just so that if one does not get it, then NEITHER could get it!? Oh no....

Anyway, I see that that there are 2 owners' manuals available for the navigation system. I guess that one was the original while the other is the later, more up-to-date version?

I see that my VIN number indicated that it's beyond that range and so no update is necessary.... but I still wanted some updates such as the local map... LOL I live in a newer neighbourhood that is several years old but they still do not have it in their map. It is quite annoying...
Old 11-02-2014, 11:09 AM
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Originally Posted by ostrich
Oh my! I never thought of that.... but if that is the case, isn't that terrible? Just so that if one does not get it, then NEITHER could get it!? Oh no....

Anyway, I see that that there are 2 owners' manuals available for the navigation system. I guess that one was the original while the other is the later, more up-to-date version?

I see that my VIN number indicated that it's beyond that range and so no update is necessary.... but I still wanted some updates such as the local map... LOL I live in a newer neighbourhood that is several years old but they still do not have it in their map. It is quite annoying...
Where did you check your VIN? I didn't see the actual vin number range, just the warning not to update vehicles outside the vin range... I must have missed it somewhere. Never mind... I saw the range... Brain fart...

Last edited by qwxilvr; 11-02-2014 at 11:17 AM.
Old 11-02-2014, 11:13 AM
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Originally Posted by qwxilvr
Where did you check your VIN? I didn't see the actual vin number range, just the warning not to update vehicles outside the vin range... I must have missed it somewhere.
Look at the above post on 10/30.
Old 11-04-2014, 07:32 PM
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Just picked my TLX up from getting the update installed.... so far so good. They also had to install a whole new Navi unit and antenna too.... so far things are a bit snappier. It's still at about 65% for the background update.
Old 11-04-2014, 11:07 PM
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Originally Posted by randomRon82
Just picked my TLX up from getting the update installed.... so far so good. They also had to install a whole new Navi unit and antenna too.... so far things are a bit snappier. It's still at about 65% for the background update.
Wow! Actual new hardware? I thought it was just a software update. Cool.
Old 11-05-2014, 01:43 AM
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Originally Posted by tlxsteve
Wow! Actual new hardware? I thought it was just a software update. Cool.
That was just because of some major issues I was having with mine.
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Old 11-06-2014, 10:53 AM
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So after picking up my car whose vin falls outside the noted range, I checked the system info and it looks like I have an older version... 2.something (I will have to check again later) but definately not the 3.0 that the screen shot indicates in the pdf of the tsb.
Old 11-06-2014, 11:12 AM
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Originally Posted by qwxilvr
So after picking up my car whose vin falls outside the noted range, I checked the system info and it looks like I have an older version... 2.something (I will have to check again later) but definately not the 3.0 that the screen shot indicates in the pdf of the tsb.
Ours is outside the range, too, but has all the updates I checked on the other helpful post from Colin. All the presets, etc., look like the graphic but I can't compare it in a before/after like other owners might. Ours has the cross traffic beep, as well.
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Old 11-07-2014, 01:18 PM
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Originally Posted by jim256
Ours is outside the range, too, but has all the updates I checked on the other helpful post from Colin. All the presets, etc., look like the graphic but I can't compare it in a before/after like other owners might. Ours has the cross traffic beep, as well.
Update on my above post: I checked the System info, and we have v. 3.02 as listed in the TSB, so either the factory or dealer updated it prior to delivery on Nov. 1. It arrived at the dealer Oct 30 and appeared on their inventory on the Acura website Oct 16. My suspicion is that the dealer did the update, as they should.
Old 11-09-2014, 06:18 PM
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So even if the VIN falls within the range, if it's not a Tech, no update?
Old 11-10-2014, 08:22 AM
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I had the dealer install the update while my car was in for service last week. They have given me the car back but said it will take up to 6 hours of driving time for the download/installation to complete. There is an indicator on the upper left of the navigation screen which is now at 54% complete. Interestingly, the anticipated changes that were outlined in the Acura brochure some have posted took effect immediately. With this being said, does anyone know what to expect when the download completes? I'm wondering if it is a map update or something.
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Old 11-10-2014, 01:48 PM
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Originally Posted by bdwpac81
I had the dealer install the update while my car was in for service last week. They have given me the car back but said it will take up to 6 hours of driving time for the download/installation to complete. There is an indicator on the upper left of the navigation screen which is now at 54% complete. Interestingly, the anticipated changes that were outlined in the Acura brochure some have posted took effect immediately. With this being said, does anyone know what to expect when the download completes? I'm wondering if it is a map update or something.
I supposedly had mine updated.... it shows the new version and I also had the 54% download etc.... however I'm noticing a lot of the supposedly new features are missing... for instance the ability to change the order of the sources... and the random/repeat on the main screen. I'm going to call them to see what's going on.
Old 11-10-2014, 01:49 PM
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Old 11-10-2014, 03:57 PM
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Do you think its possible to install the update ourselves through the dealer screens? The same screen you would access to turn off the ANC?
Old 11-10-2014, 07:58 PM
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Originally Posted by isaacmaestre
Do you think its possible to install the update ourselves through the dealer screens? The same screen you would access to turn off the ANC?
You would need the actual software that comes on a CD from Acura. I believe it is downloaded to the HDD hidden partition and runs from there. I have heard it takes six hours to install fully and you can have it install in the background while driving around town. Of course, you don't need to take a six hour drive.
Old 11-17-2014, 12:18 PM
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Judging by the responsiveness and apparent processing power available in the onboard computer, 6 hours to install a small update sounds about right.
Old 11-17-2014, 12:37 PM
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Originally Posted by tlxsteve
You would need the actual software that comes on a CD from Acura. I believe it is downloaded to the HDD hidden partition and runs from there. I have heard it takes six hours to install fully and you can have it install in the background while driving around town. Of course, you don't need to take a six hour drive.
According to Acura publication it takes about 90 minutes to install at dealer. Installing in background while diving takes about same amount of time. Mine left dealer at 23% and now at 71% with proportionate amount of driving time.

You should receive from dealer at time of update, a new condensed paper manual and revised CD with changes made. You will not get a copy of the master programming CD because dealer uses it to download content to all the cars including your HDD and your system takes it from there.

Last edited by Davinci547Acura; 11-17-2014 at 12:40 PM.
Old 11-17-2014, 12:58 PM
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I figured I will wait for my first oil change and get the update then. I heard that the current CD does not fix the beeps on all models for Cross Traffic Monitoring. Maybe service pack 2 will be out by the time I need to change my oil.
Old 11-17-2014, 06:13 PM
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Yay! With the new ODMD software update- you can now direct "dial" a phone number on the touch screen WHILE the car is moving... In addition to the other unlocked screens recently now available while moving (phonebook, destination category searches)- we are getting closer to what I used to have with my 2008 TL where nothing was locked out AND touchscreen interface!
Old 11-17-2014, 09:43 PM
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Originally Posted by Davinci547Acura
You should receive from dealer at time of update, a new condensed paper manual and revised CD with changes made.
There are a new Handbook and Navigation manual available online, but it seems my Canadian model does not exist as the VIN falls in the nowhere land (>18 and <547)

2015 TLX Owner’s Manual – last 6 digits of your VIN (V6: 800018 and earlier)

Models After the Software Update
2015 TLX Owner’s Manual – last 6 digits of your VIN (V6: 800547 and higher)
Old 11-17-2014, 09:43 PM
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Great news! Thanks.
Old 11-25-2014, 07:14 PM
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I had Acura finance call me the other day when I was driving. The machine wanted me to press one to confirm I was the person they wanted to call. But the keypad is locked out when you are driving. So I could not answer the call.... I told them to fix the issue...I was trying to get my phone out of my pocket...not exactly safe....then I'd have to open the keypad on my phone while driving...not exactly safe...anyway they rang off before I could extracate it. Hopefully a software update will fix this nonsense.
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