iOS 11 Handsfree link error. - Page 5 - AcuraZine - Acura Enthusiast Community



iOS 11 Handsfree link error.

Reply
 
 
 
Thread Tools Search this Thread
Old 11-13-2017, 03:15 PM   #161
Registered Member
 
Join Date: Nov 2007
Age: 54
Posts: 27
Thanked 0 Times in 0 Posts
11.1.1 does not fix the contacts problem. I just bought a new 2018 TLX and am in the old days with iPhone 5s. At first, all contacts load then get reduced down to where my first contact photo is. I deleted the contact photo and re-paired my phone several times but it still only saves to that same point.
freakerdude is offline   Reply With Quote
Old 11-13-2017, 08:47 PM   #162
Registered Member
 
Adoniram's Avatar
 
Join Date: Aug 2011
Location: Fort Worth, TX
Posts: 76
Thanked 9 Times in 4 Posts
Quote:
Originally Posted by nebula View Post
Plugging my phone (iphone 6) via a usb cable did not fix pandora, as I stated before I have no photos associated with my contact list. By the way my phone functions flawlessly with the car just pandora doesn’t work.
I wonder how specific the issues are to different models of phones... I tried it again via USB today and it worked great, and bluetooth still has issues. (I'm going to the USB input in the mini tray, just to be clear. pretty sure that's the only one though)
Adoniram is offline   Reply With Quote
Old 11-13-2017, 10:04 PM   #163
Registered Member
 
Join Date: Oct 2014
Posts: 132
Thanked 16 Times in 10 Posts
I plugged my phone in the usb under the tray. It's weird the info screen on the car constantly (on and off) says loading, as if it is disconnecting from the bluetooth. It does this either via bluetooth or connected with the lighting cable. I have no idea whats going on.
nebula is offline   Reply With Quote
Old 11-14-2017, 01:25 PM   #164
Registered Member
 
Join Date: May 2005
Age: 48
Posts: 35
Thanked 1 Time in 1 Post
Quote:
Originally Posted by nebula View Post
I plugged my phone in the usb under the tray. It's weird the info screen on the car constantly (on and off) says loading, as if it is disconnecting from the bluetooth. It does this either via bluetooth or connected with the lighting cable. I have no idea whats going on.
Are you using a genuine Apple lightning cable? If not, you may want to try one to see if it make a difference. Also, make sure you don't have any lint build-up in your phone's lightning connector (be very careful to not damage the electrical contacts in there!)
ogiewon is offline   Reply With Quote
Old 11-14-2017, 01:51 PM   #165
Forum Contributor
 
EE4Life's Avatar
 
Join Date: Sep 2013
Location: Chicago NW Burbs
Age: 41
Posts: 825
Thanks: 0
Thanked 839 Times in 372 Posts
See the following November 2017 Acura Tech Line Summary Article:

BTS171101
No Phonebook on the ODMD Using an iPhone with iOS 11
Affected Vehicles: 2013−17 ILX, 2013−17 MDX, and 2015−18 TLX
http://www.urvi.net/forumfiles/SB/BTS171101.PDF
http://techinfo.honda.com/rjanisis/p.../BTS171101.PDF
EE4Life is offline   Reply With Quote
The Following User Says Thank You to EE4Life For This Useful Post:
ogiewon (11-14-2017)
Old 11-14-2017, 04:12 PM   #166
Registered Member
 
Join Date: Jul 2006
Location: So. Cal.
Posts: 319
Thanked 23 Times in 20 Posts
Quote:
Originally Posted by EE4Life
See the following November 2017 Acura Tech Line Summary Article:

BTS171101
No Phonebook on the ODMD Using an iPhone with iOS 11
Affected Vehicles: 2013−17 ILX, 2013−17 MDX, and 2015−18 TLX
http://www.urvi.net/forumfiles/SB/BTS171101.PDF
http://techinfo.honda.com/rjanisis/p.../BTS171101.PDF
Now that’s funny!
LAMike240 is offline   Reply With Quote
Old 11-14-2017, 04:15 PM   #167
Registered Member
 
Join Date: May 2005
Age: 48
Posts: 35
Thanked 1 Time in 1 Post
Quote:
Originally Posted by EE4Life View Post
See the following November 2017 Acura Tech Line Summary Article:

BTS171101
No Phonebook on the ODMD Using an iPhone with iOS 11
Affected Vehicles: 2013−17 ILX, 2013−17 MDX, and 2015−18 TLX
http://www.urvi.net/forumfiles/SB/BTS171101.PDF
http://techinfo.honda.com/rjanisis/p.../BTS171101.PDF
Glad to see Acura has acknowledged the problem, at least! Thank you for posting this.
ogiewon is offline   Reply With Quote
Old 11-14-2017, 11:05 PM   #168
Registered Member
 
Join Date: Oct 2014
Posts: 132
Thanked 16 Times in 10 Posts
Quote:
Originally Posted by ogiewon View Post
Are you using a genuine Apple lightning cable? If not, you may want to try one to see if it make a difference. Also, make sure you don't have any lint build-up in your phone's lightning connector (be very careful to not damage the electrical contacts in there!)
Yes its a genuine cable and everything is clean. Funny how Acura puts out a statement that ios 11 doesn't work for the phone, mine works fine just Pandora is screwed up.

Last edited by nebula; 11-14-2017 at 11:05 PM. Reason: edit
nebula is offline   Reply With Quote
Old 11-15-2017, 09:24 AM   #169
Registered Member
 
Adoniram's Avatar
 
Join Date: Aug 2011
Location: Fort Worth, TX
Posts: 76
Thanked 9 Times in 4 Posts
Quote:
Originally Posted by nebula View Post
Yes its a genuine cable and everything is clean. Funny how Acura puts out a statement that ios 11 doesn't work for the phone, mine works fine just Pandora is screwed up.
FWIW, I'm using an off-brand USB cable (USB to microUSB). There's a micro-to-lightning adapter on the end too... and it works great with Pandora. In fact, it's the only way Pandora works normally. Maybe the genuine cable is your problem? lol
Adoniram is offline   Reply With Quote
Old 11-16-2017, 12:24 PM   #170
New Member
 
Join Date: Nov 2017
Age: 70
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation iPhone 8 plus not populating contact fields 2017 MDX

This obviously is an Acura problem....will they do something about this?
steve49l is offline   Reply With Quote
Old 11-16-2017, 01:50 PM   #171
Registered Member
 
Adoniram's Avatar
 
Join Date: Aug 2011
Location: Fort Worth, TX
Posts: 76
Thanked 9 Times in 4 Posts
Well, from their tech line summary article, "We’ll let you know when there’s a permanent solution available." So I'm betting they're just going to lean on Apple to rollback whatever changed in iOS 11, or make it smart enough to detect an Acura and use the necessary protocols.

The best solution for the consumer would be for all our vehicles to be updated with CarPlay. Kia and other manufacturers have done this in the past, so it's technically feasible, but that would also require Acura shelling out cash for licensing more vehicles. They already have an agreement in place, so that's a major hurdle out of the way, but do they really want to add another lump of licensing fees?

If Acura does anything themselves (unlikely), they will pay an off-shore company to marginally patch whatever the issue is, and make a service bulletin.

My predictions from most to least probable:
1. Nothing happens or we're encouraged to buy the 2018 models...
2. Apple takes it upon themselves to patch iOS 11 for Acura vehicles
3. Acura does a minimally sufficient job patching the infotainment system (which will break again in iOS 12)
4. Acura coughs up the fees for CarPlay, and lets owners get the update for free, but does its best to suppress the news about it
Adoniram is offline   Reply With Quote
Old 11-17-2017, 08:03 AM   #172
Registered Member
 
Join Date: May 2005
Age: 48
Posts: 35
Thanked 1 Time in 1 Post
Quote:
Originally Posted by Adoniram View Post
4. Acura coughs up the fees for CarPlay, and lets owners get the update for free, but does its best to suppress the news about it
This will never happen as it would cost Honda/Acura a fortune to retrofit Apple Carplay hardware into older model cars. It is not just a software/license update to add Carplay.

This issue affects a huge number of Honda and Acura vehicles. Here is the Honda bulletin regarding those vehicles.

ATS171103
No Phonebook on the ODMD Using an iPhone with iOS 11
Affected Vehicles: 2013-15 Accord, 2013-17 Odyssey, and 2013-15 Pilot
http://www.urvi.net/forumfiles/SB/ATS171103.PDF
http://techinfo.honda.com/rjanisis/p.../ATS171103.PDF

A problem this widespread will gain the attention of Honda/Acura to provide a software fix.
ogiewon is offline   Reply With Quote
Old 11-17-2017, 12:18 PM   #173
Registered Member
 
Join Date: Aug 2003
Location: Hauppauge (Long Island), NY
Age: 67
Posts: 39
Thanks: 0
Thanked 2 Times in 1 Post
Question

Quote:
Originally Posted by Adoniram View Post

1. Nothing happens or we're encouraged to buy the 2018 models...
2. Apple takes it upon themselves to patch iOS 11 for Acura vehicles
1. Buying a 2018 model does not solve the problems. I have both a 2018 TLX Advance and a 2015 MDX Advance. Both suffer from the problems with iOS 11 (on an iPhone 7, and now an iPhone X). Yes CarPlay works, but the Acura phonebook, and handsfree link issues remain.

2. Apple is aware of the problem (many bug reports have been filed, etc.). and they are apparently working with Honda/Acura. Does this guarantee a fix? No, but I am hopeful.

The workaround of removing pictures and emoji from contacts does appear to allow the phonebook to work.
jimblock is offline   Reply With Quote
Old 11-17-2017, 10:45 PM   #174
Registered Member
 
Join Date: Nov 2007
Age: 54
Posts: 27
Thanked 0 Times in 0 Posts
Ah ha, I thought I deleted my iPhone 5s contact photos but they were still there. I improperly exited out of the contact photo delete by Cancel and not Done. After properly deleting my contact photos, I finally got the import to work all they way through. If your import stops at a specific contact, this means you probably have a photo in the next contact. Turning the Bluetooth/Phone option Use Contact Photo to No in my 2018 TLX did not fix the problem. All are imported....for now!
freakerdude is offline   Reply With Quote
Old Yesterday, 09:06 AM   #175
Forum Contributor
 
EE4Life's Avatar
 
Join Date: Sep 2013
Location: Chicago NW Burbs
Age: 41
Posts: 825
Thanks: 0
Thanked 839 Times in 372 Posts
See the following November 2017 Acura Tech Line Summary Article:

BTS171102
Pandora Not Working on the ODMD Using an iPhone with iOS 11
Affected Vehicles: 2013−17 ILX, 2013−17 MDX, and 2015−18 TLX
http://www.urvi.net/forumfiles/SB/BTS171102.PDF
http://techinfo.honda.com/rjanisis/p.../BTS171102.PDF
EE4Life is offline   Reply With Quote
The Following User Says Thank You to EE4Life For This Useful Post:
ogiewon (Yesterday)
Old Yesterday, 11:17 PM   #176
Registered Member
 
Join Date: Oct 2014
Posts: 132
Thanked 16 Times in 10 Posts
Quote:
Originally Posted by EE4Life View Post
See the following November 2017 Acura Tech Line Summary Article:

BTS171102
Pandora Not Working on the ODMD Using an iPhone with iOS 11
Affected Vehicles: 2013−17 ILX, 2013−17 MDX, and 2015−18 TLX
http://www.urvi.net/forumfiles/SB/BTS171102.PDF
http://techinfo.honda.com/rjanisis/p.../BTS171102.PDF
Just to keep everyone up to date, I just got my iPhone X, and Pandora still doesn't work
nebula is offline   Reply With Quote
 
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -5. The time now is 01:47 AM.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: