Goodyear Eagle F1 All Season Recall
#1
Goodyear Eagle F1 All Season Recall
Purchased 235/45ZR17 Goodyear Eagle F1 All Season tires last June and progressively the tire noise got worse and worse. Tires are cupping horribly now even though I had the alignment done after installation. Just got off the phone with tirerack who said they had a memo come in today to replace all of them with either the Goodyear Eagle GT or Dunlop Signatures. They are also going to credit customers $100 for installation costs. If you have a set get them replaced..........worst tire I have ever had. All of the great reviews must have been within the first 5k miles because I'm at about 15k and they are junk. The sound rivals that of an offroad jacked up truck.
You do have to purchase the new tires but are refunded as soon as you send back the old tires which you are given an RA for. The customer service rep said that they have been getting call after call on these tires and how bad they cup.
You do have to purchase the new tires but are refunded as soon as you send back the old tires which you are given an RA for. The customer service rep said that they have been getting call after call on these tires and how bad they cup.
#2
Got a little more clarification from Tirerack. This is not an all out recall. It's considered a "silent" recall as the customer service rep stated. Goodyear is taking care of the customers who call in and complain about it otherwise they are doing nothing to notify customers. The $100 is for customer accomodation and is also for the shipment back to tirerack. Not sure how companies other than tirerack are handling this. Even though I'm getting a downgraded tire, I'm still happy.
#3
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so who do you need to call to get an RA started, goodyear or the store you bought them from? I bought mine at a local store.
I've noticed mine are really loud as well, have been for a while. Do we just get to swap tires out to new ones at no cost?
I've noticed mine are really loud as well, have been for a while. Do we just get to swap tires out to new ones at no cost?
#5
I'm really not sure about that since I only dealt directly with Tirerack. I would go into the store you got them from and say your tires are cupping bad and that there is a recall on them. Explain what tirerack did for me and they may call Goodyear to get the latest. The customer service rep I dealt with said good thing you called today because if you would have called yesterday I would have told you you're sh!t out of luck. This just came about today so I'm sure many companies are still unaware. Anybody should be able to get theirs replaced for free pending the shipment back of your old tires. It does suck that we have to front the money but it's still worth it.
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#8
#9
Just contacted Goodyear direct today they arranged for Discount tire to check out tires and then authorized a 50% discount on the Eagle GT .To replace the 4 Eagle F1 that were deterioating ,not to mention the extremely loud noise.
#10
that sucks i was looking at some 19inch wheels with those exact tires. eagle f1 235-35-19 that were driven on for 6,000 miles, I really want the wheels, he asking 1800. But now with this known defect what should i offer? He's not willing to seperate. I read some reviews and it seems around 10k they go bad. I would like to get 20k out of them if possible.
#11
Registered Member
They are indeed, very noisy. My "other" 3G TL had them and we just removed them about three weeks ago because of the tremendous noise. And yes, they did have uneven wear patterns.
#12
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I just checked my records and I have nearly 27k on my tires, purchase the end of Dec 07. I didn't think I had them for that long. With that many miles on them, I doubt they'd be inclined to help me - not sure if it's even worth my time calling GoodYear.
#13
Lets just say that the cupping was so bad on mine that you could feel every single cup at idling speed...........it was recockulous. I thought I had a bad wheel bearing at first. Then I thought it was warped rotors. The entire suspension even felt like it was on it's last leg. Had the tires replaced yesterday and wow what a difference. No more tire noise or weak suspension. I had no idea tires could make a car that bad. My brother used to work at discount tire(now a honda tech) a while back and he laughed saying just wait a few thousand miles and those GTs will begin to do the same thing. He will never buy Goodyear tires based on his experience with them. He did a runout test on the brand new GT tires and one of them wasn't even within spec. Goodyear must have some great QC
#14
Can't hurt to call Goodyear or your tire store and ask. The worst they can say is no.
#15
what kind of mileage did you have on these tires?
I just checked my records and I have nearly 27k on my tires, purchase the end of Dec 07. I didn't think I had them for that long. With that many miles on them, I doubt they'd be inclined to help me - not sure if it's even worth my time calling GoodYear.
I just checked my records and I have nearly 27k on my tires, purchase the end of Dec 07. I didn't think I had them for that long. With that many miles on them, I doubt they'd be inclined to help me - not sure if it's even worth my time calling GoodYear.
Originally Posted by pennst8
Just contacted Goodyear direct today they arranged for Discount tire to check out tires and then authorized a 50% discount on the Eagle GT .To replace the 4 Eagle F1 that were deterioating ,not to mention the extremely loud noise.
#16
Made a followup call to Goodyear today asking them to match the Tire Rack deal instead of the 50% off deal and they agreed.The rep called Discount Tire to arrange the no cost deal.I am really happy that Goodyear was so helpful and responsive ,i just hope the GT's are quiet!!
#17
Made a followup call to Goodyear today asking them to match the Tire Rack deal instead of the 50% off deal and they agreed.The rep called Discount Tire to arrange the no cost deal.I am really happy that Goodyear was so helpful and responsive ,i just hope the GT's are quiet!!
Thanks!!!!
#19
Here's the text of the email I got from Tire Rack authorizing the return:
"Dear Mr. D,
Thank you for your call and for placing a new order today.
Under a special accommodation from Goodyear, the Eagle F1 All Season tires you purchased from the Tire Rack in November 2007 are returnable for full credit.
· Purchase eligible replacement tires in the Goodyear Eagle tire line from the Tire Rack
· Tread depth of the original tires must be 2/32” or above
· Please provide the VIN# from the vehicle the tires were installed on.
· They cannot have any damage from mounting or dismounting
· Original tires must be returned at your expense to:
The Tire Rack
RA# xxxxx
7101 Vorden Parkway
South Bend, IN 46628
When tires are received back into our warehouse you will receive the full price of the original tires in addition to $100.00 compensation to help offset the return freight and mount and balance of the new tires."
I need to call tomorrow to get the address of the Delaware warehouse since that's the location closest to me.
Thank you for your call and for placing a new order today.
Under a special accommodation from Goodyear, the Eagle F1 All Season tires you purchased from the Tire Rack in November 2007 are returnable for full credit.
· Purchase eligible replacement tires in the Goodyear Eagle tire line from the Tire Rack
· Tread depth of the original tires must be 2/32” or above
· Please provide the VIN# from the vehicle the tires were installed on.
· They cannot have any damage from mounting or dismounting
· Original tires must be returned at your expense to:
The Tire Rack
RA# xxxxx
7101 Vorden Parkway
South Bend, IN 46628
When tires are received back into our warehouse you will receive the full price of the original tires in addition to $100.00 compensation to help offset the return freight and mount and balance of the new tires."
#20
Made a followup call to Goodyear today asking them to match the Tire Rack deal instead of the 50% off deal and they agreed.The rep called Discount Tire to arrange the no cost deal.I am really happy that Goodyear was so helpful and responsive ,i just hope the GT's are quiet!!
If anybody has F1 All Seasons on their car try and get them replaced asap.....you won't believe how incredibly bad they get. Those tires are destined for a high school running track.
#24
Wow, I am so glad I found this thread. I've had my 235/35/19s since Dec 07. They ride horrible and its getting worse. I'm calling Tirerack first thing tomorrow. This may save me about $800. Fingers crossed.
#25
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I'm on my 2nd set and am as happy as with them ever. The only noise I've ever experienced is within the last few thousand miles of their life and even then, it wasn't that overbearing.
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#26
I called tirerack today and confirmed this recall. I want to confirm my tread depth before I order but they made it sound like that was a soft requirement. I'll be putting my order in on Monday. Thanks again to the OP.
#27
Racer
I just called customer service as well and ordered the Eagle GT's at the rack in 245/40/18. I can only send in 3 of 4 tires back to them as I had a flat repair on one of the tires which voids the warranty on that 1 tire. Still for $135 for the one new tire and the $100 credit in the end, I'll have a new set of tires that are supposed to be quieter longer throughout their lifespan. Hopefully the Eagle GT shouldn't have the balancing/vibration issues associated with the F1 A/S that I had with mine from day one.
BTW, their Customer Service is awesome.
BTW, their Customer Service is awesome.
#30
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Just spoke with Goodyear customer service. There is NO GENERAL RECALL on these tires. What's going on they say is Tirerack specific, largely due to impropery maintained vehicles and use of wheel sizes over and above what the car was designed for.
Like I said in a previous thread, the most common tire and wheel complaints on this forum have always been from those with 19 and 20 inch wheels. I have the original 17" wheels the car came with and still stand firmly by the Eagle F1 A/S's. Better still, my tire dealer, Mavis Discount Tire, stands by me. I've always believed tires are one of those things you buy from the same place that installs them. That way, there's only one entity to deal with if there's ever a problem.
Like I said in a previous thread, the most common tire and wheel complaints on this forum have always been from those with 19 and 20 inch wheels. I have the original 17" wheels the car came with and still stand firmly by the Eagle F1 A/S's. Better still, my tire dealer, Mavis Discount Tire, stands by me. I've always believed tires are one of those things you buy from the same place that installs them. That way, there's only one entity to deal with if there's ever a problem.
#31
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. If GY didn't have a problem, they wouldn't give a free set of tires and a $100 to dozens or hundreds (or thousands?) of buyers.
Sounds a lot like what Ford and Firestone told Explorer owners a few years back - "There's nothing wrong, so we don't need a recall. Honest."
Obviously not limited to ONLY incorrect tire sizes since the OP in this thread was running stock size 17's.
When these tries hit the market, the looked great on paper and in early tests, and I'm glad I didn't need replacements back then because they've turned out to be losers. You don't hear this level of complaints and issues with any of the other tires commonly discussed here.
#33
Advanced
thank you
I just got off the phone with TireRack and I'll be sending my tires back also. Their customer service was very helpful.....hopefully everything will work out.
I purchased the Dunlop SP Sport Signature tires. Hopefully they'll be quieter than the Goodyears.
THANK YOU FOR THIS POST!! (I would never have thought to do this)
I purchased the Dunlop SP Sport Signature tires. Hopefully they'll be quieter than the Goodyears.
THANK YOU FOR THIS POST!! (I would never have thought to do this)
#34
I just got off the phone with TireRack and I'll be sending my tires back also. Their customer service was very helpful.....hopefully everything will work out.
I purchased the Dunlop SP Sport Signature tires. Hopefully they'll be quieter than the Goodyears.
THANK YOU FOR THIS POST!! (I would never have thought to do this)
I purchased the Dunlop SP Sport Signature tires. Hopefully they'll be quieter than the Goodyears.
THANK YOU FOR THIS POST!! (I would never have thought to do this)
#35
Advanced
According to the Tirerack rep-- I could replace them with either Goodyears OR Dunlops. (It sounded like Dunlops are made by Goodyear?.?) Regardless, after my experience with the Goodyears, I decided to go with the Dunlop tires recommended by the Tirerack tech I spoke to.
#36
Advanced
According to the Tirerack rep-- I could replace them with either Goodyears OR Dunlops. (It sounded like Dunlops are made by Goodyear?.?) Regardless, after my experience with the Goodyears, I decided to go with the Dunlop tires recommended by the Tirerack tech I spoke to.
#37
Just spoke with Goodyear customer service. There is NO GENERAL RECALL on these tires. What's going on they say is Tirerack specific, largely due to impropery maintained vehicles and use of wheel sizes over and above what the car was designed for.
Like I said in a previous thread, the most common tire and wheel complaints on this forum have always been from those with 19 and 20 inch wheels. I have the original 17" wheels the car came with and still stand firmly by the Eagle F1 A/S's. Better still, my tire dealer, Mavis Discount Tire, stands by me. I've always believed tires are one of those things you buy from the same place that installs them. That way, there's only one entity to deal with if there's ever a problem.
Like I said in a previous thread, the most common tire and wheel complaints on this forum have always been from those with 19 and 20 inch wheels. I have the original 17" wheels the car came with and still stand firmly by the Eagle F1 A/S's. Better still, my tire dealer, Mavis Discount Tire, stands by me. I've always believed tires are one of those things you buy from the same place that installs them. That way, there's only one entity to deal with if there's ever a problem.
#38
I got my order put in today but my size is not in stock. The Eagle GT and the Dunlops are not available in 235/35/19 so I had go with the Eagle F1 All Season again. Both Tire Rack and Goodyear have assured me that the problems have been solved. I guess time will tell. I can't complain too much since they are replacing them for free.
#40
Team Owner
That's great news. Now if only BFG would do the same with their KDW-2s. It sounded like I had a mud tire on there, had to yell to talk to passengers. Had 3 alignments but they still cupped. I could feel the vibrations through the floor at parking lot speeds.