Cracked dashboard in '04 TL
#761
Moderator
Chapter Leader (South Florida Region)
Chapter Leader (South Florida Region)
iTrader: (6)
^^All good suggestions and good advice. Keep us posted. I actually signed up for twitter JUST so I could post on the acura page about how my dash is cracked etc. They don't want bad publicity, obviously. But they ain't going to just lay down and fix ALL our dashes, unfortunately.
#762
Burning Brakes
iTrader: (7)
Update:
I went in a week ago to get an alignment done my car since I got new tires. I brought up the dash issue and asked my advisor to contact the corporate for me. He called me a couple days ago offering me 480 out of the 1800 that he quoted. I took the offer since I’m out of warranty and the second owner.
I went in a week ago to get an alignment done my car since I got new tires. I brought up the dash issue and asked my advisor to contact the corporate for me. He called me a couple days ago offering me 480 out of the 1800 that he quoted. I took the offer since I’m out of warranty and the second owner.
#770
Resident Dingo
I guess miles don't really matter when it comes down to how old the material is in the car. Mine just opened up its 3rd crack two days ago. Was tolerable until then.. I plan on starting the process of dealing with the dealer soon. Not looking forward to it.
#772
2006 cracked dash update
Filed complaint at https://www-odi.nhtsa.dot.gov/ivoq/
NHTSA Your Confirmation Number (ODI Number) is: 10438***.
Called Acura @ 800-382-2238 and got case number: B01201-**-***-****
Was told to take it to dealer to diagnose.
NHTSA Your Confirmation Number (ODI Number) is: 10438***.
Called Acura @ 800-382-2238 and got case number: B01201-**-***-****
Was told to take it to dealer to diagnose.
#773
Are there any signs before the dash starts to get a real crack? I noticed some dark lines in the center of the dash and am really worried it's the start of cracking. It is an 08 TL. I thought it was from the UV rays, but I think someone said it's more from extreme temps? So I guess a sun shade wouldn't make it uncrackable.
#776
Burning Brakes
iTrader: (7)
My car is currently at the dealer getting the dash replaced. This was my thrid trip there since dealers frown upon anything aftermarket in the car. I did half of the tear down myself becuase I had to take out the alarm, and part of the audio system. All I gotta say is cant wait till I get it back.
Last edited by lilsid112; 12-07-2011 at 01:21 PM.
#777
Resident Dingo
Have you done a lot of business with them? It seems that the more history you have with Acura or, more importantly, that dealership then they are more likely to work with you.
#778
Burning Brakes
iTrader: (7)
This will be my third with this in particular dealer. First time was my trans which I had to call corporate for goodwill. Second was an alignment and at that time I brought up my issue with the dash and my service advisor dealt with issue. Replacing the dash is the third time. Im usually pretty good about doing all my own maintenance.
#781
2004 SSM TL
I actually went to the dealer three Weeks ago for an oil change for the first time since I got the car four months ago. The service guy there looked up the car since it was purchased from that specific dealership and all the service was done there. He told me that the previous owner actually paid to swap out the dash prior to trading it in five months ago.
I was sooooooooo excited to hear that it happened already and was fixed. I remember reading this thread from start to finish two months ago but I don't think anyone addressed the failure rate on the replacement dash.
Anyone?
I was sooooooooo excited to hear that it happened already and was fixed. I remember reading this thread from start to finish two months ago but I don't think anyone addressed the failure rate on the replacement dash.
Anyone?
#786
I have an 04 TL without Navi, with about 85K miles on it. I'm the 2nd owner, bought it as CPO about 3 years ago, and the cracks showed up this summer.
Has anyone here dealt with any DFW area dealers on this issue?
I have had bad experiences with David McDavid in Plano, so I'm planning to go back to Goodson, who have a good reputation. Any other dealers worth trying?
Has anyone here dealt with any DFW area dealers on this issue?
I have had bad experiences with David McDavid in Plano, so I'm planning to go back to Goodson, who have a good reputation. Any other dealers worth trying?
#787
Racer
iTrader: (1)
No idea. I'm sure everybody uses different products to clean their dash and clean it at different intervals.
I hate to admit it but it looks like everybody with a cracking dash is in the Southeastern US. Heat and humidity probably have some role in the cracking.
I should have kept my stock dash after they replaced it and looked into it further![Sad](https://acurazine.com/forums/images/smilies/sad.gif)
I hate to admit it but it looks like everybody with a cracking dash is in the Southeastern US. Heat and humidity probably have some role in the cracking.
I should have kept my stock dash after they replaced it and looked into it further
![Sad](https://acurazine.com/forums/images/smilies/sad.gif)
Good luck to everyone in the Southeast!
#788
Resident Dingo
I just got the call today. Acura offered me 60% off the total cost, making it $591 out the door to replace my dash. Needless to say, I'm taking it in next week to go under the knife!
#790
Resident Dingo
^ Nice to see somebody else in Tampa bay! Did you buy your car from the dealer? Or have you had service there and bought parts etc? They look at that kind of stuff when considering the discount given on the repair. Since you're in Clearwater, I'm assuming that you visit Crown more than Ferman.
EDIT - do you still have the same car you're selling in your sig? It says in the FS thread that you got the dash replaced in september of 2010? If so, is your new dash already cracking?
EDIT - do you still have the same car you're selling in your sig? It says in the FS thread that you got the dash replaced in september of 2010? If so, is your new dash already cracking?
Last edited by TheDingo; 01-04-2012 at 12:47 PM.
#791
Moderator
Chapter Leader (South Florida Region)
Chapter Leader (South Florida Region)
iTrader: (6)
I've seen ask good as 25% on here...
I do ALMOST all my own work, unfortunately. Although the parts department, some of the service dudes and a few of the sales guys do know my face pretty well.
-J
Let us know how it goes...
I'm super happy with my dash cover.
I do ALMOST all my own work, unfortunately. Although the parts department, some of the service dudes and a few of the sales guys do know my face pretty well.
-J
Let us know how it goes...
I'm super happy with my dash cover.
#793
Senior Moderator
If anyone here is replacing their dash and has the old one or will have the old one, PM me and lets see if I can work out something to buy the old dashboard!
#794
Instructor
^ Nice to see somebody else in Tampa bay! Did you buy your car from the dealer? Or have you had service there and bought parts etc? They look at that kind of stuff when considering the discount given on the repair. Since you're in Clearwater, I'm assuming that you visit Crown more than Ferman.
EDIT - do you still have the same car you're selling in your sig? It says in the FS thread that you got the dash replaced in september of 2010? If so, is your new dash already cracking?
EDIT - do you still have the same car you're selling in your sig? It says in the FS thread that you got the dash replaced in september of 2010? If so, is your new dash already cracking?
I haven't been on here in a long time... So the story goes like this.
I brought my car into the dealer "Crown" and they said they were going to Goodwill the dash for me. Droped the car off and got a rental and then Mid day they called me and said that they were only going to cover the Dash 80% not the full like we thought was going to happen. So I told them to forget about it... I was un able to spend the cash at that time to get it replace... Ive been back 3 times to try to work with them on this issue and still nothing.
in fact I called Corp yesterday and filled and they are still having me go back to the dealer to file another claim and try to get it resolved that way... The issue that I have is that I brought the car in with 80k when the cracking started and not that I have 112k they are saying that the high miles might be an issue now.... Im really fed up with Acura and I may not buy from them again after this... its completely ruined the resale value of my car which is why I still have it... I dont think that I should be responsible for this fix...
#796
Moderator
Chapter Leader (South Florida Region)
Chapter Leader (South Florida Region)
iTrader: (6)
Well, he didn't have the cash at the time. I would have charged it, at $300, I MIGHT have considered it...at 700, that was a no go.
Csmeance, have you contacted any of the dealerships that are doing these replacements to see if they will sell you one of these old ones? There was a dude that posted on here somewhere that he changed the dash himself. I know why you want it and would LOVE to see what you come up with.
Csmeance, have you contacted any of the dealerships that are doing these replacements to see if they will sell you one of these old ones? There was a dude that posted on here somewhere that he changed the dash himself. I know why you want it and would LOVE to see what you come up with.
![Smile](https://acurazine.com/forums/images/smilies/smile.gif)
#797
3rd Gear
Join Date: Sep 2011
Location: New York
Age: 32
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I think I'm the first Northeasterner (New York) posting on this thread? I'm not sure, I've been skipping thru the threads. So far I havent had this NOTORIOUS dashboard crack issue problem which occurs esp. in 04s..but I'm really worried...I have an 04 NBP parchment interior 37K miles and I'm considering using Armor-All and a sun shade to prevent this from happening but if its defective then its no help right? Also, is it a recall as of 2012?
Also, a little off topic but I'm not registered to any Acura dealers and warranty expired. Is registering free to a dealer or any specifications? Becus I'm the 2nd owner and I'm kind of new to this scene. Thanks!
Also, a little off topic but I'm not registered to any Acura dealers and warranty expired. Is registering free to a dealer or any specifications? Becus I'm the 2nd owner and I'm kind of new to this scene. Thanks!
#798
06 Anthracite TL
I think I'm the first Northeasterner (New York) posting on this thread? I'm not sure, I've been skipping thru the threads. So far I havent had this NOTORIOUS dashboard crack issue problem which occurs esp. in 04s..but I'm really worried...I have an 04 NBP parchment interior 37K miles and I'm considering using Armor-All and a sun shade to prevent this from happening but if its defective then its no help right? Also, is it a recall as of 2012?
Also, a little off topic but I'm not registered to any Acura dealers and warranty expired. Is registering free to a dealer or any specifications? Becus I'm the 2nd owner and I'm kind of new to this scene. Thanks!
Also, a little off topic but I'm not registered to any Acura dealers and warranty expired. Is registering free to a dealer or any specifications? Becus I'm the 2nd owner and I'm kind of new to this scene. Thanks!
Armor All- do not use (apparently it actually dries out the dash material)
Most people here use 303 Protectant
#799
Moderator
Chapter Leader (South Florida Region)
Chapter Leader (South Florida Region)
iTrader: (6)
^^^done, done and done...
1. sunshade every day at work and garage at home for it's whole life
2. armorall never (although this is bs now, this was a problem with a formula of armorall from the 80's)
3. I put this one every time I washed the car...it's awesome.
NOTHING stops the crack. If it's gonna happen you can't stop it. Sorry to say.
1. sunshade every day at work and garage at home for it's whole life
2. armorall never (although this is bs now, this was a problem with a formula of armorall from the 80's)
3. I put this one every time I washed the car...it's awesome.
NOTHING stops the crack. If it's gonna happen you can't stop it. Sorry to say.
#800
Resident Dingo
There's really no science behind the dash crack in these cars. Taking care of it properly (imo) will make the material last longer IF it is inevitable. Otherwise, there's really no proving that certain people's dash will crack but certain people's dash will not. The only thing that can be proven is that many people have had this problem and the material is obviously defected in some unknown way. Furthermore, it's certainly easy to say that it was bound to happen (since it's a well known issue) after the dash has split. Let's face it, they're all made from the same material but are put under different circumstances.. I feel that is why some people have the problem and some do not. The truth is, we'll never really know!