DIY: How to fix Navi disk read errors
2007 Type S WDP 5AT
Joined: Apr 2011
Posts: 579
Likes: 171
DV36M110
Im actually looking at buying the part myself and getting it done too. I have the issue.
Does anyone think this is what alpine actually does for the 450 dollar cost??
2007 Type S WDP 5AT
Joined: Apr 2011
Posts: 579
Likes: 171
Im also debating buying this part and swapping them out. Apparently more than just our tls use this navigation drive
http://www.dx.com/p/angibabe-car-dvd...5#.U8NeE2FOXIU
http://www.dx.com/p/angibabe-car-dvd...5#.U8NeE2FOXIU
1st Gear
Joined: Jul 2014
Posts: 1
Likes: 0
Hi all, any help will be greatly appreciated. Replaced drive with new one. Still have the check disc message. Interesting thing is that the unit has power but will not accept disc like it doesn't have a power to accept it. Any ideas out there? Ribbon to new unit appears to be connected. Thanks
10th Gear
Joined: Aug 2010
Posts: 12
Likes: 3
From: Kansas City
I found another supplier of the 04-06 TL DVD/NAV drive unit at a place called Jupoco. Cost is $128 compared to $149 at Aliexpress (both plus shipping).
Here is the web link:
http://www.jupoco.com/dv36t02cdv36t0...340-p-147.html
Here is the web link:
http://www.jupoco.com/dv36t02cdv36t0...340-p-147.html
10th Gear
Joined: Aug 2009
Posts: 14
Likes: 0
From: Akron, Ohio
Did not work 2005 TSX
Followed the original posters directions. I was able to remove two screws on each side of the bracket and remove the unit without removing the bracket. I did remove the small screw on the inside and it was very difficult putting it back together but I think I did it correctly.
Plugged it back in and got
Please wait now downloading software
Please check your disk
Took the disk to Game Stop and the cleaned it. Looks brand new but still doesn't work
Now the radio doesn't work either
PIN: 39540-SEC-A020-M1
REF NO BN434AE
Any suggestions other then sending to Alpine?
Plugged it back in and got
Please wait now downloading software
Please check your disk
Took the disk to Game Stop and the cleaned it. Looks brand new but still doesn't work
Now the radio doesn't work either
PIN: 39540-SEC-A020-M1
REF NO BN434AE
Any suggestions other then sending to Alpine?
Intermediate
Joined: May 2012
Posts: 30
Likes: 3
Can't find the laser!
Tried cleaning again, but no go.
So, I decided to remove the small screw on top of the spring loaded mechanism.
I removed the mechanism.....and I cannot even find the laser to clean it!
I have attached pictures.
Can anyone help?
So, I decided to remove the small screw on top of the spring loaded mechanism.
I removed the mechanism.....and I cannot even find the laser to clean it!
I have attached pictures.
Can anyone help?
Intermediate
Joined: May 2012
Posts: 30
Likes: 3
I found the laser....
And it was not where the OP said his was. It was about another inch or two north-east of where the OP's was.
I took a picture and pointed with my screwdriver. My laser lens was right under my screwdriver and fairly easy to get to to clean. In the 2nd picture, just to the left of the philips head screw underneath.
I wish I would have caught that earlier before I took that screw out and that spring assembly out.....it was a PAIN to get it back into place!
Good news is that I found the laser.
Bad news is that after finally cleaning it, my NAV still does not work.
I guess I am going to give up and just bite the bullet and get a new drive such as the one listed here:
http://opuradio.com/products-detail.php?ProId=335
I took a picture and pointed with my screwdriver. My laser lens was right under my screwdriver and fairly easy to get to to clean. In the 2nd picture, just to the left of the philips head screw underneath.
I wish I would have caught that earlier before I took that screw out and that spring assembly out.....it was a PAIN to get it back into place!
Good news is that I found the laser.
Bad news is that after finally cleaning it, my NAV still does not work.
I guess I am going to give up and just bite the bullet and get a new drive such as the one listed here:
http://opuradio.com/products-detail.php?ProId=335
I dont even get this error all I get is blank screen, at night I am able to see a blinking horizontal line on the LCD screen. I tried this cleaning the lense method and didnt work. Once in a year the navi starts working for couple of minutes then stops working for the rest of the year. Any suggestions?
2008 Acura TL-S WDP
Joined: Oct 2004
Posts: 24
Likes: 0
From: Surrey, BC
Cleaning with isopropyl worked!
Just wanted to thank everyone ... I ended up cleaning the lens before installing the optical pick-up i ordered ... and it worked!
I just used some 90% isopropyl i picked up from walmart.
I know your suppose to use 99% ... but that all i could find at 10pm.
Hopefully keeps working ... its been 3 days so far.
I just used some 90% isopropyl i picked up from walmart.
I know your suppose to use 99% ... but that all i could find at 10pm.
Hopefully keeps working ... its been 3 days so far.
Intermediate
Joined: Jun 2011
Posts: 27
Likes: 2
From: Houston
Im also debating buying this part and swapping them out. Apparently more than just our tls use this navigation drive
http://www.dx.com/p/angibabe-car-dvd...5#.U8NeE2FOXIU
http://www.dx.com/p/angibabe-car-dvd...5#.U8NeE2FOXIU
I ordered the same part. it should be here in few days. did this worked for you guys ?
Intermediate
Joined: May 2012
Posts: 30
Likes: 3
Hello,
Did you install it? Where in the description does it say it is for an Acura TL?
Also, the price now says it is $27.93 with FREE shipping.
http://www.dx.com/p/angibabe-car-dvd...5#.U-dvybGGeSq
Intermediate
Joined: May 2012
Posts: 30
Likes: 3
Im also debating buying this part and swapping them out. Apparently more than just our tls use this navigation drive
http://www.dx.com/p/angibabe-car-dvd...5#.U8NeE2FOXIU
http://www.dx.com/p/angibabe-car-dvd...5#.U8NeE2FOXIU
I am not sure if your 2007 TL uses a different part# than my 2005 TL, but this is the equivalent part I am showing to fit the 2005 TL:
http://www.aliexpress.com/item/TEST-...643189566.html
7th Gear
Joined: Oct 2013
Posts: 7
Likes: 0
I am not sure if your 2007 TL uses a different part# than my 2005 TL, but this is the equivalent part I am showing to fit the 2005 TL:
http://www.aliexpress.com/item/TEST-...643189566.html
http://www.aliexpress.com/item/TEST-...643189566.html
7th Gear
Joined: Oct 2013
Posts: 7
Likes: 0
Yeah I meant to post the link, but forgot and seems I can't edit my own post :/
http://www.aliexpress.com/snapshot/6188577531.html
http://www.aliexpress.com/snapshot/6188577531.html
Intermediate
Joined: May 2012
Posts: 30
Likes: 3
Yeah I meant to post the link, but forgot and seems I can't edit my own post :/
http://www.aliexpress.com/snapshot/6188577531.html
http://www.aliexpress.com/snapshot/6188577531.html
What year is your TL? The one you ordered is not for my 2005.
7th Gear
Joined: Oct 2013
Posts: 7
Likes: 0
2006. From reading around, Alpine updated the loader, which would be this model (from my understanding at least). If it doesn't work, not too terribly concerned about it since it doesn't work as it sits right now and it was only $58. Still better than playing $358.
Intermediate
Joined: May 2012
Posts: 30
Likes: 3
Here is one that specifically says it's for the 2004-06 TL and look at the difference:
http://www.aliexpress.com/item/Alpin...696311441.html
5th Gear
Joined: Aug 2014
Posts: 5
Likes: 1
I have the exact same problem on my 07 MDX, DVD has a nice deep scratch ring around it on the outter most edge about 5mm in. Did you ever find a fix that worked?
Hello everyone, I am also getting a disc read error in my 07 MDX. It started out intermittently when on a road trip and for some reason just did not like the state of Pennsylvania! I took the disc out and noticed a faint ring around the outer edge of the disc. removing and replacing the disc seemed to remedy the problem for a short period of time. As of now, removing and replacing the disc does nothing for it, it stays on "disc read error, consult dealership). Nothing I do brings it back to life.
We took it into the dealership for routine maintenance and asked the rep about it. He informed us it was the unit scratching the disc because over time while driving, the bumps in the road make it bounce. You would think that this day in age, they would create a better product for such an expensive vehicle. This is roughly a 50,000 dollar car (MSRP) and having to fix the nav unit after just a few years is unacceptable. They quoted me like a couple thousand dollars to replace it, which is just INSANE!!
After reading the other posts here, I will be trying some of the easier/cheaper ways to remedy it. I did call Alpine today (7/22/13), and it is a flat rate of 358.00, and he also informed me that if there is a ring around the disc, that they will replace the disc as well (not with a new version, same version). It sucks having to deal with this, but it could be a lot worse I guess.
The discs alone cost roughly 99-150.00, so for an extra 200, you get a refurbished unit. I understand electronics go bad over time, but Acura needs to recognize this is not an isolated incident, and put out a recall or at the very least a TSB to remedy this problem. People pay good money for these expensive cars, and should not have to deal with problems like this after only 3-4 years of ownership (and of course right after warranty runs out.)
I will be trying to take the disc to a store and have them buff the disc and I will be trying the ruler trick (only because I don't want to risk losing all capabilities by disconnecting power). If all else fails, Alpine will be making a few bucks. I asked the rep at Alpine, "so lets say you receive the unit and its just a dirty lens causing the error, did I just pay 358.00 dollars for you to clean a lens?" his response was, "well it doesn't sound like that since you have the ring around the disc. It sounds like the mechanism in there is what is causing that." So I hope this post helps somebody else and if anyone has a similar experience, please let me know your experience, what you did, and what worked. Thanks for reading and I will post updates to what I did, what didn't work/what did work. Good luck to all!
We took it into the dealership for routine maintenance and asked the rep about it. He informed us it was the unit scratching the disc because over time while driving, the bumps in the road make it bounce. You would think that this day in age, they would create a better product for such an expensive vehicle. This is roughly a 50,000 dollar car (MSRP) and having to fix the nav unit after just a few years is unacceptable. They quoted me like a couple thousand dollars to replace it, which is just INSANE!!
After reading the other posts here, I will be trying some of the easier/cheaper ways to remedy it. I did call Alpine today (7/22/13), and it is a flat rate of 358.00, and he also informed me that if there is a ring around the disc, that they will replace the disc as well (not with a new version, same version). It sucks having to deal with this, but it could be a lot worse I guess.
The discs alone cost roughly 99-150.00, so for an extra 200, you get a refurbished unit. I understand electronics go bad over time, but Acura needs to recognize this is not an isolated incident, and put out a recall or at the very least a TSB to remedy this problem. People pay good money for these expensive cars, and should not have to deal with problems like this after only 3-4 years of ownership (and of course right after warranty runs out.)
I will be trying to take the disc to a store and have them buff the disc and I will be trying the ruler trick (only because I don't want to risk losing all capabilities by disconnecting power). If all else fails, Alpine will be making a few bucks. I asked the rep at Alpine, "so lets say you receive the unit and its just a dirty lens causing the error, did I just pay 358.00 dollars for you to clean a lens?" his response was, "well it doesn't sound like that since you have the ring around the disc. It sounds like the mechanism in there is what is causing that." So I hope this post helps somebody else and if anyone has a similar experience, please let me know your experience, what you did, and what worked. Thanks for reading and I will post updates to what I did, what didn't work/what did work. Good luck to all!
5th Gear
Joined: Aug 2014
Posts: 5
Likes: 1
I ended up cleaning my lense, it improved but still giving the DVD error after a couple miles of driving. Like "solima4kids", a previous poster with an 07 mdx, I ended up buying the DVD mechanism, I got it from DHGate for $64, http://www.dhgate.com/product/alpine...-2-1|458129260
I would have purchased from aliexpress but apparently you cannot if you live in Washington state.
Hopefully this fixes the error and also the problem with scratched discs.
Does the fan in DVD drive run immediately when you turn your car on? My does not and im not sure if the fan runs at all.
I would have purchased from aliexpress but apparently you cannot if you live in Washington state.
Hopefully this fixes the error and also the problem with scratched discs.
Does the fan in DVD drive run immediately when you turn your car on? My does not and im not sure if the fan runs at all.
Head a da Family
Joined: Jul 2003
Posts: 5,505
Likes: 568
From: New Friggin Jerzy
Here's a diriculous question. Has anyone tried a basic CD/DVD lens cleaning kit whereby you put in a cleaning CD with some cleaning fluid on it? I'm getting that stupid DVD Read error and my unit was serviced at Alpine 4 years ago just before the big price increase.
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Intermediate
Joined: Jun 2011
Posts: 27
Likes: 2
From: Houston
tried that. didnt worked.
10th Gear
Joined: Aug 2010
Posts: 12
Likes: 3
From: Kansas City
So has anyone had any luck with replacing the drive or the ribbon? I'm ready to order but want to make sure that it worked for those that have already done so. I'd obviously rather buy the ribbon as it's cheaper, but will buy the whole mechanism if that's what I need to do. Thanks
Instructor
Joined: Aug 2006
Posts: 108
Likes: 0
alrighty, I'm spending today trying to fix both the HFL unit (with the bake method) and the DVD read error issue on my '06 TL.
BTW, it took a while to figure out how to remove the carpeting and this video proved very helpful:
I followed the directions to clean the DVD optical lens, except that I didn't bother to disconnect the battery. There was no evidence of any scratching on the disc whatsoever.
I found the lens with some difficulty (it was located in the far right corner like a few posters mentioned, instead of near the center of the unit) and cleaned it, but it looked clean from the beginning and no residue appeared on the q-tip (using 70% isopropyl only).
when I tried to reconnect the back plugs to give it a test (but not reassembling the entire thing to the bracket, etc.), the console now has a new error message. instead of the previous one in which it said "disc reading error, contact dealer) with the other features (e.g. audio) functional, not there is a kind of green screen error that simply says, "check your disc."
I tried to disconnect the reconnect the battery as a reset, but no such luck.
I suspect I'll need the new drive:
http://www.jupoco.com/dv36t02cdv36t0...340-p-147.html
http://www.aliexpress.com/item/DV36T...522433701.html
But is there something I'm missing before I go that route? I don't understand why there's a new error message.
BTW, it took a while to figure out how to remove the carpeting and this video proved very helpful:
I followed the directions to clean the DVD optical lens, except that I didn't bother to disconnect the battery. There was no evidence of any scratching on the disc whatsoever.
I found the lens with some difficulty (it was located in the far right corner like a few posters mentioned, instead of near the center of the unit) and cleaned it, but it looked clean from the beginning and no residue appeared on the q-tip (using 70% isopropyl only).
when I tried to reconnect the back plugs to give it a test (but not reassembling the entire thing to the bracket, etc.), the console now has a new error message. instead of the previous one in which it said "disc reading error, contact dealer) with the other features (e.g. audio) functional, not there is a kind of green screen error that simply says, "check your disc."
I tried to disconnect the reconnect the battery as a reset, but no such luck.
I suspect I'll need the new drive:
http://www.jupoco.com/dv36t02cdv36t0...340-p-147.html
http://www.aliexpress.com/item/DV36T...522433701.html
But is there something I'm missing before I go that route? I don't understand why there's a new error message.
Last edited by drjoe; Sep 1, 2014 at 04:19 PM.
Head a da Family
Joined: Jul 2003
Posts: 5,505
Likes: 568
From: New Friggin Jerzy
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Instructor
Joined: Aug 2006
Posts: 108
Likes: 0
How 'bout it folks?
Is there any significant difference between the error messages that say problem with disc, check dealer (with the other onscreen functions like audio still working) and the "green screen" message that simply says "check your disc" (and none of the other functions working, like the time)? I had the first message until I tried the fix, now I have the second and have lost all functions that go through the NAV screen.
For those of us who weren't helped by cleaning the DVD lens, has anyone successfully replaced the DVD drive with the aliexpress models (which seem to have to be attached to the frame of the drive) to correct either error message?
Is there any significant difference between the error messages that say problem with disc, check dealer (with the other onscreen functions like audio still working) and the "green screen" message that simply says "check your disc" (and none of the other functions working, like the time)? I had the first message until I tried the fix, now I have the second and have lost all functions that go through the NAV screen.
For those of us who weren't helped by cleaning the DVD lens, has anyone successfully replaced the DVD drive with the aliexpress models (which seem to have to be attached to the frame of the drive) to correct either error message?
In regards to the people who posted about swapping the dvd mechanism, that's very interesting. However it seems like there is a huge lack of info on it. When/if my drive ever becomes that bad I will try to replace the drive myself and post some pics in here, because it seems like the ppl/person who did this alrdy doesnt want to help ppl out.
Last edited by paperboy42190; Sep 4, 2014 at 08:28 AM.
Intermediate
Joined: May 2012
Posts: 30
Likes: 3
SUCCESS with unit from Aliexpress!
About 2 weeks ago, I ordered part #DV36T02C from Aliexpress for my 2004 TL.
See this one for example:
http://www.aliexpress.com/item/DV36T...522433701.html
Sellers change from day to day on this unit, but my total price was about $168 delivered to me.
Within 2 weeks it arrived to me.
I changed out the unit this morning and everything is working GREAT!
The hardest part was removing the small ribbon cable from the old unit and re-installing it on the new unit.
You better have decent eyesight and not huge hands if you want to tackle this job.
Removal of 4 screws on each corner and 1 ribbon cable on the bottom side was all that was needed. VERY tricky removing/re-installing the ribbon cable! I pointed to the ribbon connector with my screwdriver in the picture.
I have attached pictures of the packaging it came in and a comparison of my old unit to the new one. The only difference I could see is my old one had another silver mechanism arm on the top right section that the new one lacked and that one IC chip on the new one was different than the old one.
I SUGGEST EVERYONE GIVE A BIG F-YOU TO ALPINE FOR RAISING THEIR PRICE OVER 100%+ (to nearly $400) AND GET THESE FROM ALIEXPRESS INSTEAD FOR WELL UNDER $200!
See this one for example:
http://www.aliexpress.com/item/DV36T...522433701.html
Sellers change from day to day on this unit, but my total price was about $168 delivered to me.
Within 2 weeks it arrived to me.
I changed out the unit this morning and everything is working GREAT!
The hardest part was removing the small ribbon cable from the old unit and re-installing it on the new unit.
You better have decent eyesight and not huge hands if you want to tackle this job.
Removal of 4 screws on each corner and 1 ribbon cable on the bottom side was all that was needed. VERY tricky removing/re-installing the ribbon cable! I pointed to the ribbon connector with my screwdriver in the picture.
I have attached pictures of the packaging it came in and a comparison of my old unit to the new one. The only difference I could see is my old one had another silver mechanism arm on the top right section that the new one lacked and that one IC chip on the new one was different than the old one.
I SUGGEST EVERYONE GIVE A BIG F-YOU TO ALPINE FOR RAISING THEIR PRICE OVER 100%+ (to nearly $400) AND GET THESE FROM ALIEXPRESS INSTEAD FOR WELL UNDER $200!
Instructor
Joined: Aug 2006
Posts: 108
Likes: 0
I can personally vouch that 07-08 drives WILL work on 04-06. I personally installed an 07 TL-S navigation drive onto an 05 TL. No you will not gain any extra features, but it will work exactly like how the 05 should
In regards to the people who posted about swapping the dvd mechanism, that's very interesting. However it seems like there is a huge lack of info on it. When/if my drive ever becomes that bad I will try to replace the drive myself and post some pics in here, because it seems like the ppl/person who did this alrdy doesnt want to help ppl out.
In regards to the people who posted about swapping the dvd mechanism, that's very interesting. However it seems like there is a huge lack of info on it. When/if my drive ever becomes that bad I will try to replace the drive myself and post some pics in here, because it seems like the ppl/person who did this alrdy doesnt want to help ppl out.
10th Gear
Joined: Jun 2014
Posts: 10
Likes: 0
Im also debating buying this part and swapping them out. Apparently more than just our tls use this navigation drive
http://www.dx.com/p/angibabe-car-dvd...5#.U8NeE2FOXIU
http://www.dx.com/p/angibabe-car-dvd...5#.U8NeE2FOXIU
5th Gear
Joined: Aug 2014
Posts: 5
Likes: 1
Got my unit "dv36m110" from DHGate and swapped it out! Took about 45mins. Works great so far. I took detailed pictures of the process and will post a DIY when I get a chance. Like someone said above, the hardest part is putting the small ribbon back in and pressing the clips inward on the side. Another tricky part was taking the front face off then having to unscrew a small PCB board to access one screw. Everything else was pretty straight forward, just keep track of where all the screws go.
Been working good so far but i've only tested it for about 10mins. Hope it lasts!
Been working good so far but i've only tested it for about 10mins. Hope it lasts!
I ended up cleaning my lense, it improved but still giving the DVD error after a couple miles of driving. Like "solima4kids", a previous poster with an 07 mdx, I ended up buying the DVD mechanism, I got it from DHGate for $64, http://www.dhgate.com/product/alpine...-2-1|458129260
I would have purchased from aliexpress but apparently you cannot if you live in Washington state.
Hopefully this fixes the error and also the problem with scratched discs.
Does the fan in DVD drive run immediately when you turn your car on? My does not and im not sure if the fan runs at all.
I would have purchased from aliexpress but apparently you cannot if you live in Washington state.
Hopefully this fixes the error and also the problem with scratched discs.
Does the fan in DVD drive run immediately when you turn your car on? My does not and im not sure if the fan runs at all.