Accident Advice Needed
Thread Starter
Intermediate
Joined: Dec 2008
Posts: 27
Likes: 0
Accident Advice Needed
My beautiful 08 TL has been in an accident. 
There is some significant damage to the back end of the driver's side.
Insurance will pay so I want to make sure it's done right. Is there anything special I should ask for? Watch out for?
Thanks for any advice!
There is some significant damage to the back end of the driver's side.Insurance will pay so I want to make sure it's done right. Is there anything special I should ask for? Watch out for?
Thanks for any advice!
Suzuka Master
Joined: Oct 2005
Posts: 7,424
Likes: 294
From: Trail BC CanaDUH
Tell the shop that you won't sign it off if there is a color mismatch and also do a walk around with the shop manager to point out the lack of other damage so if they mess something up or curb a wheel they know they did it.
Drifting
Joined: Sep 2008
Posts: 2,600
Likes: 630
From: KCMO Burbs
Good luck on that one....I have never been able to get anything out of ins for that.
Like others have said, just make sure it is a good body shop. I usually do take it to one the insurance recommends due to it being so much easier to take it back with any issues that come up. I go over my car in detail before accepting the car back from the shop and make sure everything is exactly how it should be. This includes making sure the trunk closes exactly how it should, pulling up the trim panels to make sure there are no metal shavings, looking in the fender wells for overspray, feeling the paint to make sure there is no dirt, looking at every panel from all angles in the sunlight for color matching and alignment, checking gaps on the bumper, mufflers, and anything else.
As for OEM parts? Well that usually depends on the insurance company. A lot of them require the shops to use aftermarket or salvage if possible. Really depends if it is your own insurance company or the other person's you are dealing with. I know USAA will use salvage and/or aftermarket initially. If the customer complains about a specific part not fitting, they will replace with OEM. I have dealt with Allstate and State Farm in the past as well and both used aftermarket "internal" parts, but used OEM for bumper covers and such.
Like others have said, just make sure it is a good body shop. I usually do take it to one the insurance recommends due to it being so much easier to take it back with any issues that come up. I go over my car in detail before accepting the car back from the shop and make sure everything is exactly how it should be. This includes making sure the trunk closes exactly how it should, pulling up the trim panels to make sure there are no metal shavings, looking in the fender wells for overspray, feeling the paint to make sure there is no dirt, looking at every panel from all angles in the sunlight for color matching and alignment, checking gaps on the bumper, mufflers, and anything else.
As for OEM parts? Well that usually depends on the insurance company. A lot of them require the shops to use aftermarket or salvage if possible. Really depends if it is your own insurance company or the other person's you are dealing with. I know USAA will use salvage and/or aftermarket initially. If the customer complains about a specific part not fitting, they will replace with OEM. I have dealt with Allstate and State Farm in the past as well and both used aftermarket "internal" parts, but used OEM for bumper covers and such.
Suzuka Master
Joined: Mar 2007
Posts: 6,386
Likes: 84
Good luck on that one....I have never been able to get anything out of ins for that.
Like others have said, just make sure it is a good body shop. I usually do take it to one the insurance recommends due to it being so much easier to take it back with any issues that come up. I go over my car in detail before accepting the car back from the shop and make sure everything is exactly how it should be. This includes making sure the trunk closes exactly how it should, pulling up the trim panels to make sure there are no metal shavings, looking in the fender wells for overspray, feeling the paint to make sure there is no dirt, looking at every panel from all angles in the sunlight for color matching and alignment, checking gaps on the bumper, mufflers, and anything else.
As for OEM parts? Well that usually depends on the insurance company. A lot of them require the shops to use aftermarket or salvage if possible. Really depends if it is your own insurance company or the other person's you are dealing with. I know USAA will use salvage and/or aftermarket initially. If the customer complains about a specific part not fitting, they will replace with OEM. I have dealt with Allstate and State Farm in the past as well and both used aftermarket "internal" parts, but used OEM for bumper covers and such.
Like others have said, just make sure it is a good body shop. I usually do take it to one the insurance recommends due to it being so much easier to take it back with any issues that come up. I go over my car in detail before accepting the car back from the shop and make sure everything is exactly how it should be. This includes making sure the trunk closes exactly how it should, pulling up the trim panels to make sure there are no metal shavings, looking in the fender wells for overspray, feeling the paint to make sure there is no dirt, looking at every panel from all angles in the sunlight for color matching and alignment, checking gaps on the bumper, mufflers, and anything else.
As for OEM parts? Well that usually depends on the insurance company. A lot of them require the shops to use aftermarket or salvage if possible. Really depends if it is your own insurance company or the other person's you are dealing with. I know USAA will use salvage and/or aftermarket initially. If the customer complains about a specific part not fitting, they will replace with OEM. I have dealt with Allstate and State Farm in the past as well and both used aftermarket "internal" parts, but used OEM for bumper covers and such.
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